SR Maximo Consultant Resume

SUMMARY:

Confidential is a Senior Maximo Consultant who has 17 years’ experience in Confidential Business Solutions. She serves as a Workflow Administrator for clients that require this functionality in their Maximo Application. She also serves as an implementer of the TRM’s product, Max Assist.
Confidential is proficient in the following versions of Confidential ’s Maximo products:
Maximo Asset Management, Maximo Work Management, Supply Chain Management/Procurement Management, Maximo Materials Management/Inventory Management, Maximo Contract Management, Maximo IT Service Management.
Furthermore, Confidential is an end - user trainer. She utilizes different styles that will best suit trainee's needs.
Confidential s are as follows:
Confidential Asset Management V5.2 Confidential Foundations of Tivoli Process Automation Engine V7.1 Confidential Certified Support Associate- Tivoli Tools and Processes
Confidential Certified Instructor for Workflow 6 (AITP)
Moreover,Confidential has a background in Customer Service and holding a position as an Administrative Assistant.
17 years of experience with Confidential 4, 5, 6, 7, 7.5, and 7.6
1 year of experience participating in the Confidential AITTP Program

PROFESSIONAL EXPERIENCE:

Confidential

SR Maximo Consultant

Responsibilities:

and Change Management Maximo Consultant for Maximo 6 upgrade project responsible for test scripts, design and delivery of process and role based manuals.
and Change Management Lead for Maximo’s Inventory and Maintenance Mobile solution (Syclo) responsible for organizing, planning, and execute sessions for all key employees.
Work Flow Administrator responsible for configuring Communication templates, Roles, Actions and Escalations for use with creating Workflow processes as defined by client’s business requirements.
Maximo Consultant responsible for conduction one-on-one for personnel in addition to providing Customer Service support.
Maximo Consultant responsible for gathering customer requirements for Gap Analysis and Migration approach, documenting “As-Is” and “To-Be” requirements. Conducted workshops for each department and provided go-live . Implemented Maximo Assist Page Guides to aid end-users in the upgraded system.
and Change Management Lead responsible for organizing, planning, and executing sessions for all key employees.

Confidential

Receptionist / Administrative Assistant / Customer Service

Responsibilities:

Confidential held multiple roles as Receptionist, Administrative Assistant, and Customer Service. As the Corporate Receptionist, she handled an 18-phone line with inter-office/warehouse paging system. An additional duty was to serve as the mail handler for the Corporate personnel.
As Customer Service for the Corporate office she took calls from customers and sale representatives.
As an Administrative Assistant, she aided the Buyers and Managers with any help they needed which included setting up meetings, drafting correspondences and filing, etc.

Confidential

Communication Center/Control Clerk

Responsibilities:

During Confidential ’s military service, she held the position of a Communication Center Clerk.
Her duties where to process classified/unclassified messages for all Battalions of the Camp Pendleton Marine Corps Base.
Using the Remote Information Exchange System (RIXT), she manually fed written messages into an optical reader and prepared messages for transmission with adherence to standardized formats.
She was also responsible for operating teletypewriters, magnetic storage/ transports, and handling cryptographic gear. Other duties where to route, safeguard, and handle disposition of Battalions’ classified directives.