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Citrix Engineer Resume

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PROFESSIONAL EXPERIENCE

Confidential

Citrix Engineer

Responsibilities:

  • Netscaler management and maintenance
  • Manage all store connections and settings within the netscaler as referred to as Virtual Gateways
  • Create Virtual gateways for stores based on rules setup for connectivity and connect ability settings.
  • Adjust settings for time outs and connect ability as needed per customer request.
  • Maintain certificates and validate certificates for security
  • Setup and maintain new storefronts as needed by customer request
  • Adjust settings as needed per storefront depending on netscaler interaction and customer need
  • Maintain versioning of the Storefront software and support of the storefront software.
  • Maintain and review logging of the IIS, Storefront, and Windows host for troubleshooting and to predict or control failures
  • Maintain windows 2016, 2012, and 2008 servers in a hosting environment
  • PowerShell automation and scripting
  • Cloud team member for implementation of Azure in VCUhealths infrastructure. (IaaS initial with PaaS in dev. )
Confidential

TechOps Senior

Responsibilities:

  • Setup and maintain monitoring and alerting in SevOne, SCOM, and SolarWinds
  • Create and respond to policies around incident response and server incident response
  • Troubleshoot all manner of issues relating to server health throughout the environment
  • Mentor others in policy, process, and technical skills

Confidential

DevOps Admin

Responsibilities:

  • Create and implement CI - CD processes and documentation for these processes
  • Manage Azure monitoring utilizing HTTP5xx errors and external web endpoint monitoring.
  • Manage alerting and monitoring of all errors generated by web aps and deal specifically with developers to troubleshoot and resolve the issue in a combined method.
  • Work directly with developers to implement new features and troubleshoot existing functionality.
  • Manage Azure PAAS RG’s and App services in a traditional 3 tier Web App style.
  • Manage and update the TFS server and migrate to VSTS for newer projects.
  • Manage all facets of IIS as related to a three tier web environment including SSL / TLS functionality
  • Manage all logs via Azure log aggregation to central location for review
  • Deploy presentation / api as needed across the enterprise
  • Troubleshoot code and .Net framework in IIS and in Azure PAAS
  • Manage web.config and app settings as needed

Confidential

Citrix Engineer

Responsibilities:

  • Manage all store connections and settings within the netscaler as referred to as Virtual Gateways
  • Create Virtual gateways for stores based on rules setup for connectivity and connect ability settings.
  • Adjust settings for time outs and connect ability as needed per customer request.
  • Maintain versioning and support of the netscaler device
  • Maintain and review logging and reporting on the netscaler device to attempt to predict or control failures and troubleshoot issues as needed.
  • Maintain certificates and validate certificates for security
  • Citrix Storefront
  • Setup and maintain new storefronts as needed by customer request
  • Adjust settings as needed per storefront depending on netscaler interaction and customer need
  • Maintain versioning of the Storefront software and support of the storefront software.
  • Maintain and review logging of the IIS, Storefront, and Windows host for troubleshooting and to predict or control failures
  • Edit and maintain certificates and validate certificates for security
  • Remove and or edit stores as needed to maintain customer work requests.
  • Monitoring
  • Create a set of monitoring scripts to monitor servers before a solution has been put in place
  • Test new solutions and implement as needed and as directed by management (i.e., SCOM ControlUP or otherwise)
  • Manage monitoring to alert team to failures or warnings to minimize downtime to Customers.
  • Research and learn new technologies and existing technologies that are needed for monitoring within the Citrix Environment.
  • Maintain ownership of all monitoring and scripts to monitor to verify that they are running as needed.

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