IT administrator Resume

PROFESSIONAL EXPERIENCE

Confidential

IT administrator

Responsibilities:

Support multiple users in the departments of Inspection and Standards, Parks and Recreation, Public Works, and Law Department
Install maintain and train users in Tax Assessors office in the use of permitting software
Administered the use of ActiveNet website and membership software for Department of Parks and Recreation
Manage Recreation Department computer labs with Google management platform
Provided monthly Cyber Tips newsletter for city employees

Confidential

Chief Information Processor

Responsibilities:

Maintain support and train employees to use permitting software through multiple versions
Supported 50 end users with daily use of Microsoft products
Designed and enforced user policies for all users
Installed and maintained time and attendance software for department
Networked maintained and programmed 11 department printers
Installed upgraded and maintained all department work stations laptops and mobile devices
Performed department data backups
Designed implemented and maintained cyber security polices for department

Confidential

Deputy Director

Responsibilities:

Responsible for the operation of 10 recreation centers
Overall responsibility for city aquatics (6 outdoor public pools and 9 water parks)
Direct supervision of center directors and their staff (100 people)
Liaison to the Providence After school Alliance