IT Consultant/Network Engineer Resume

SUMMARY

A highly motivated individual who rapidly diagnoses and resolves complex network, hardware, software and client support issues. Results - driven, with the proven ability to administer and control the operation, configuration, maintenance and troubleshooting of multi- size networks.

TECHNICAL SKILLS

Protocols: NAT/PAT, EIGRP, OSPF, BGP, STP/RSTP, VLANS, VTP, ACL, OSI and TCP/IP

Hardware: Router 2900 and 3900 (ISR series), Switch 2900, 3550/3560 and 3750and 3850 series. Nexus 3000/500

Software: Cisco IOS, NX OS Microsoft Office (Word, Excel, PowerPoint, Access), Windows XP, Windows Server (2003, 2008), Active Directory, F5 Big-IP Load balancer

Monitoring tools: Nagios and solarWinds.

Security: Cisco ASA.

Ticketing System: Remedy

Patching Management: SCCM

PROFESSIONAL EXPERIENCE

Confidential

IT Consultant/Network Engineer

Responsibilities:

Worked with network engineers to perform surveys and cutover stations and offices to new cisco infrastructure
Configured and install Cisco 3650 /3850 switches
Installed of Cisco AERONET 2800 Series Access Points and it to the Wireless LAN Controller.
Troubleshooting networking connectivity issues on both wire and wireless network.
Patched network jacks and re - engineering cable management data closets
Study and document existing infrastructures
Assist Network Engineers on deploying equipment
Labeled, Patched, and managed cables in IDFs and MDFs
Used routing protocols such as OSPF, EIGRP and BGP.

Network Administrator

Confidential

Responsibilities:

Implemented, integrate and maintained the efficiency of the VLAN infrastructure to support data and voice traffic.
Installed, configured and tested LAN/WAN Cisco switches and routers.
Troubleshoot and resolved routing issues using tools on Cisco ASA such as Packet tracer, wire shark, traceroute etc.
Configured access-list using both ASDM and command line level.
Troubleshoot layer two switch related issues such as STP, VTP and RSTP.
Configured OSPF and EIGR protocols on routers.
Applied HSRP, VRRP and GLBP on LAN routers to achieve 100% network uptime for redundancy.
Monitored network performance to determine necessary adjustments needed using SolarWinds
Used OSI model to troubleshoot network connectivity issues to find the root cause of problems
Replaced antennas, wireless routers, and cable-set boxes and wiring if identified as cause of problem.
Used fluke and toner to trace a switch and find the configuration on a switch port.
Configured WAN protocols such as HDLC, PPP and MPLS.

Network Support Associate

Confidential

Responsibilities:

Installed and configured network routers, switches and security devices with my team members.
Identified and resolved network related issues and provided technical support.
Documented network problem/resolution and designs for future reference.
Traced switch ports and, cables using flukes.
Upgraded Windows XP to Windows 7 and Office 2007 and 2010
Backed-up and restored of all critical resources including router & switches IOS, Outlook, DHCP, DNS using Solarwinds.
Assisted the IT department with various IT-related tasks such as, password recovery, tasks.
Performed all duties with minimal supervision.

IT Support Analyst

Confidential

Responsibilities:

Gathered and maintained inventory of personal computers
Received and logged requests for support from help desk.
Monitored progress of requests for support and ensured users were kept informed.
Troubleshoot and resolved network related issues in a timely manner.
Assisted the IT department with various IT-related upgrades, projects, and tasks.
Open to learn new technologies.

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