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It Consultant/network Engineer Resume

SUMMARY

  • A highly motivated individual who rapidly diagnoses and resolves complex network, hardware, software and client support issues. Results - driven, with the proven ability to administer and control the operation, configuration, maintenance and troubleshooting of multi- size networks.

TECHNICAL SKILLS

Protocols: NAT/PAT, EIGRP, OSPF, BGP, STP/RSTP, VLANS, VTP, ACL, OSI and TCP/IP

Hardware: Router 2900 and 3900 (ISR series), Switch 2900, 3550/3560 and 3750and 3850 series. Nexus 3000/500

Software: Cisco IOS, NX OS Microsoft Office (Word, Excel, PowerPoint, Access), Windows XP, Windows Server (2003, 2008), Active Directory, F5 Big-IP Load balancer

Monitoring tools: Nagios and solarWinds.

Security: Cisco ASA.

Ticketing System: Remedy

Patching Management: SCCM

PROFESSIONAL EXPERIENCE

Confidential

IT Consultant/Network Engineer

Responsibilities:

  • Worked with network engineers to perform surveys and cutover stations and offices to new cisco infrastructure
  • Configured and install Cisco 3650 /3850 switches
  • Installed of Cisco AERONET 2800 Series Access Points and it to the Wireless LAN Controller.
  • Troubleshooting networking connectivity issues on both wire and wireless network.
  • Patched network jacks and re - engineering cable management data closets
  • Study and document existing infrastructures
  • Assist Network Engineers on deploying equipment
  • Labeled, Patched, and managed cables in IDFs and MDFs
  • Used routing protocols such as OSPF, EIGRP and BGP.

Network Administrator

Confidential

Responsibilities:

  • Implemented, integrate and maintained the efficiency of the VLAN infrastructure to support data and voice traffic.
  • Installed, configured and tested LAN/WAN Cisco switches and routers.
  • Troubleshoot and resolved routing issues using tools on Cisco ASA such as Packet tracer, wire shark, traceroute etc.
  • Configured access-list using both ASDM and command line level.
  • Troubleshoot layer two switch related issues such as STP, VTP and RSTP.
  • Configured OSPF and EIGR protocols on routers.
  • Applied HSRP, VRRP and GLBP on LAN routers to achieve 100% network uptime for redundancy.
  • Monitored network performance to determine necessary adjustments needed using SolarWinds
  • Used OSI model to troubleshoot network connectivity issues to find the root cause of problems
  • Replaced antennas, wireless routers, and cable-set boxes and wiring if identified as cause of problem.
  • Used fluke and toner to trace a switch and find the configuration on a switch port.
  • Configured WAN protocols such as HDLC, PPP and MPLS.

Network Support Associate

Confidential

Responsibilities:

  • Installed and configured network routers, switches and security devices with my team members.
  • Identified and resolved network related issues and provided technical support.
  • Documented network problem/resolution and designs for future reference.
  • Traced switch ports and, cables using flukes.
  • Upgraded Windows XP to Windows 7 and Office 2007 and 2010
  • Backed-up and restored of all critical resources including router & switches IOS, Outlook, DHCP, DNS using Solarwinds.
  • Assisted the IT department with various IT-related tasks such as, password recovery, tasks.
  • Performed all duties with minimal supervision.

IT Support Analyst

Confidential

Responsibilities:

  • Gathered and maintained inventory of personal computers
  • Received and logged requests for support from help desk.
  • Monitored progress of requests for support and ensured users were kept informed.
  • Troubleshoot and resolved network related issues in a timely manner.
  • Assisted the IT department with various IT-related upgrades, projects, and tasks.
  • Open to learn new technologies.

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