SUMMARY:

• Talented, results oriented professional seeking a position where I may utilize my skills and experience that will contribute to the growth and success of the company.

PROFESSIONAL EXPERIENCE:

Confidential

IT Coordinator/Executive Administrative Assistant

Responsibilities:

• Provides administrative support to IT Senior Management - Vice Presidents, Directors and Managers.
• Arranges travel plans, meetings and video/conference calls. Screens telephone calls, incoming mail, publications and other correspondence.
• Arranges international video/conference calls with offices abroad.
• Interface with many departments within all levels of the organization. Establishes and maintains respected working relationships with all contacts both inside and outside the organization.
• Orders and maintains necessary department supplies. Verifies and processes invoices to ensure adherence to departmental budget.
• Compiles data and prepares various daily, weekly and/or monthly department reports using Clarity, SharePoint or Microsoft Office tools including database design/management using Access.
• Prepares and processes expense reports via Concur.
• Coordinates equipment management for lab facilities and manages facility moves as necessary.
• Performs special projects as assigned.
• Update Clarity with new employee / consultant information.
• Backup to CIO when needed.

Confidential

Supply Chain Coordinator

Responsibilities:

• Communicate with Vendors/Licensees regarding Social Compliance, Factory Qualification Forms & Codes of Conduct.
• Manage and process Social Compliance reports, including Code of Conduct forms.
• Review and follow-up on Defective Product reports.
• Request credit from Vendors on damages due to defective products and/or packaging.
• Update and file XRF report file with analytical results; track samples analyzed.
• Update & file Product Specs (i.e. Licensed/ Stores/Packaging) and QA/VA test reports (i.e. Licensee/Vendor/Supplier).
• Upload Documents into Nexus.
• Update & submission of Vendor P.O. file to domestic & international freight partners
• Update international freight invoices file
• Manage the submission, filing and tracking of domestic and international freight claims
• Updating of re-ticketing log (in Excel) (completed weekly/monthly)
• Update vendor violations file

Confidential

Vendor Assurance Risk Administrator

Responsibilities:

• Sorted through Vendor quotes to streamline data entry phase.
• Transferred key data (Vendor name, Item description, SKU #, quote number/price, invoice number/price, test report number, pass/fail) onto excel spreadsheet.
• Updated spreadsheet with new Vendor Details.

Confidential

Credit & Collections Coordinator

Responsibilities:

• Compiled cash receipts from Receivables Edge and JP Morgan Systems.
• Maintained call log spreadsheet and tracked progress of delinquent accounts.
• Prepared and reviewed weekly report of delinquent accounts.
• Recommended accounts to be turned over to collections or written off.
• Provided month end closing report.
• Prepared and mail account statements on a regular basis, dependent on delinquency.

Confidential

Administrative Assistant

Responsibilities:

• Answered incoming customer overflow calls
• Transferred calls to appropriate specialist
• Logged new calls within SAP, update existing calls with overflow commentary
• Prepared presentations, spreadsheets and other documents. Sort and distribute mail
• Prepared letters to be emailed to clients
• Gathered information from outlying facilities to create weekly customer report for distribution
• Scheduled meetings, appointments, rooms and equipment to be utilized
• Maintained department lists: phone, address, schedules
• Administrative duties included: typing, filing, copying, faxing, mailings

Confidential

Administrative Assistant/Dispatcher

Responsibilities:

• Administrative duties included: typing, filing, faxing, update calendars
• Scheduled meetings, conference calls and proactive work for management, engineers and third party vendors.
• Answered customer telephone calls.
• Logged new service tickets into Connect Wise System.
• Contacted customers for scheduling of service ticket - onsite or remote work.
• Monitored service board for new incoming web based service tickets - assign to engineer.
• Scheduled engineer’s days via dispatch portal.

Confidential

Administrative Assistant

Responsibilities:

• General administrative support to Owner/President.
• Administrative duties included: typing, filing, faxing, answering phones, and meeting scheduling.
• Prepared customer proposals and invoices.
• Submitted payments to sub-contractors, vendors and bill payments.
• Maintained all reference lists.

Confidential

Information Services Technician

Responsibilities:

• Provided technical support to all surrounding UPS facilities within the North Jersey District.
• Created E-mail and UPS program ids. Reset ids throughout District.
• Maintained and troubleshot UPS software and hardware.
• Supported Tele-communications.
• Provided day and overnight support of Feeder Department, Dispatch, Center Operations, Human Resources, Hub Operations and Air Department.
• Monitored and maintained systems including: Package Tracking, Customer Service, HRIS, Data Entry, Hub & Feeder.

Administrative Assistant

Confidential

Responsibilities:

• Administrative duties included: tying, filing, faxing, phones, copying, meeting scheduling and equipment ordering.
• Created and maintained tracking spreadsheets of defective computer equipment.
• Maintained accurate database on all computer inventory.
• Proficient in all company based computer software needed for position.

TECHNICAL SKILLS:

• MS Suite Word, Excel, Power Point, Visio Outlook, Internet, Lotus 1-2-3, Access, Word Perfect,, Q&A, Quick Books
• UPS Systems - (HFCS) Hub & Feeder Control Systems, (TTS) Total Tracking Systems, External UPS Online System,
• SAP, Talon, Connect Wise, Forms Magic, TMS System (Mercury Gate), Great Plains (Cash Application)
• JDA, Nexus, External Logistics Website (Yusen Logistics)
• Concur, Orbitz for Business, Egencia, Clarity, SharePoint
• MS Office 2016