Computer Technician Resume TX - Hire IT People

SUMMARY

Confidential Field Service Technicians troubleshoot and repair Edward Jones branch hardware equipment including: Server, hub, computer (Keyboard and logic unit), laser printer, phone system, cabling (troubleshooting and installing) and TV and VCRs. Our technicians work from their own home.
Confidential provides a van, tools and spare parts.
Technicians are paged to troubleshoot and repair this equipment in the surrounding area. Field Service Technicians were also responsible for Inventory as directed of tagged assets, consumables and tools, Shipping and Receiving of tagged assets and consumables, along with updating of service calls, parts usage, and inventory using the provided Hand Held computer.

PROFESSIONAL EXPERIENCE

Confidential, TX

Computer Technician

Responsibilities:

Duties included building, Installation, Setup and repair of computers for different Confidential Departments and users. Assist users with various software packages, Install troubleshoot, and repair of LAN, and assist with Domain Administration.

Confidential, San Antonio, TX

Field Engineer II

Responsibilities:

Duties included installation, maintenance, repair, upgrade, and setup of computer equipment of various manufacture. I was responsible for customer relations, inventory management plus shipping and receiving. Also for updating service call information in call management database.

Confidential,Worth/Dallas, TX

Customer Service Representative

Responsibilities:

I was responsible for the following Inventory Management, Customer Relations, maintenance, repair and setup of various point of sale and administrative equipment. Duties included installation and repair of computer hardware, my work duties also included the troubleshooting and repairing network hardware problems, provided technical support to major retailers.

Office Technologies

Debug Technician

Responsibilities:

I worked as a Debug Technician at the Seagate Manufacturing plant #5, doing problem determination and resolution for failing disk drives during the manufacture process.
Southwest Technical College, Electronics Division, Oklahoma City, Oklahoma Instructor (1989 - 1991)I developed, instructed and setup courses for the Electronics Department. Courses ranged form AC/DC fundamentals to PC Maintenance and Repair.

Confidential

Electronics Lab Assistant

Responsibilities:

Maintain equipment, inventory of equipment and supplies, order necessary supplies, Verify lab assistants that Instructors had developed, assist student with lab work, verify lab work completion, tutor students in Lab procedures and theory.