SUMMARY:

• Windows 2016 Enterprise Server, Microsoft Azure, Powershell Scripts, NetApp FAS 2240 Storage Array, Datacore and HP EVA SAN, NAS, NetIQ NRA/Security Manager, Windows 2016 Active Directory, WSUS 3.0 sp1, T - 1/T-3 Circuits, Frame Relay, AS/400, Ghost File Imaging, Adtran,
• Cabletron, Cisco 800/2500/2900/3020/3600 Series Catalyst RoutersPBX G-2/G-3, Hewlett Packard Netserver LS, Gateway 2000, Compaq Proliant 3000/8000 Series Servers, 3Com switch 3000 Hubs, Cat 2/4/5 cabling, Reflections (using its own Protocol or TCP/IP), Internet Explorer 7.0, MS Windows NT 4.0,
• Windows 2000 Professional/XP; X-Windows, SCO Unix (using IP addressing and DHCP), Novell 4.11 & 5.0 (using DHCP and Static IP addressing), DOS, QNIX, MS Office 95/97, MS Word, MS Excel, PowerPoint, Access, Visio, MS Exchange 5.5, 2000 and 2003 Mail Server-
• Administration/Configuration, Sequel 2000/2005/2008, Audix Voicemail Systems, Remote Admin, PCAnywhere, Netmeeting, IPX/SPX, SNA, Ethernet, Token Ring Networks, TCP/IP, 10/100/1000 Base T-Hubs.

PROFESSIONAL EXPERIENCE:

Confidential

Wintel Technology Engineer

Responsibilities:

• Plan, coordinate, and manage all Active Directory using Powershell Scripts, AIX, and Citrix application servers in the Production environment.
• Installing and configuring Cisco Catalyst 3020 Switches and HP Blade DL380 Gen 9 Servers while managing them with HP Onboard Administrator/Integration Lights Out to install, configure, and manage over 1000 Windows Server 2016 and 2012 QA Development and Production Servers.
• Managing, troubleshooting and presenting storage to Vmware hosts using NetApp FAS 2240 Storage Arrays.
• Using Microsoft Security Baseline Analyzer to scan systems and determine security vulnerability status and Bigfix to push all Critical or Security Microsoft updates to over 200 production and 150 QA/Dev servers by way of GPO’s in Active Directory.
• Manage, create and migrate all Disaster Recovery websites to Microsoft Azure on a Windows Server 2016 platform.
• Managing all SSL certificates using web based applications such as to validate all encryption, ssl, tls, etc strength.
• Running security scans on a quarterly basis on the network infrastructure determining which systems if any are out of PCI compliance.
• Using NetIQ Security Manager 6.5 to monitor /manage systems with any unusual user/system/security events including but not limited to PCI ensuring that all hosts/websites are PCI compliant and free of security vulnerabilities.
• Setup websites with application pools whether http or https also and multiple sites using either unique host headers or IP addresses whether using SAN(Subject Alternate Name) or UCC(Unified Communication Certificate).
• Migrating over 200 websites from IIS 6.0 to IIS 7.5 also migrating websites using .net 2.0 32/64 bit to use .net 4.5.1 64 bit as well.
• Monitor, administer, and manage Wintel servers and their resource access by using Microsoft System Center Operations Manager, allowing the server to send events when errors occur.
• Creating and managed a Microsoft Azure DR site for all Production web faced environments.
• Maintaining a knowledgebase located on the organizations SharePoint site with all policies and procedures on all installation and configuration documents of all applications.
• Documenting all install, configure, and management procedures of all security related applications that have been implemented into the operations portion of the organization.
• Using VirtualCenter to manage VmWare 5.5 and 6.5 ESX Hosts, Clusters, Resource Pools and Storage while making sure all hosts are connected without events errors and minimal to no downtime.

Confidential

Infrastructure Planning Engineer

Responsibilities:

• Plan, coordinate, and manage all SunTrust EComm projects that are assigned to me while organizing a project team in order to meet the deadlines for the project to be implemented into Production.
• Manage new teammates on the SunTrust Mortgage project providing an overview of the project as a whole while guiding them through any questions or assistance they may need.
• Installing and configuring new and updated code using Powershell scripting to all SunTrust Mortgage Web/Application and Database HP BL460 G6 thru G8 Blade Servers and Virtual Machines while managing them with HP Onboard Administrator/Integration Lights Out or Virtual Infrastructure Client to install, configure, and manage the100 plus Vmware Virtual Machines, Windows Server 2003, 2008 and 2012 QA, Development and Production Servers.
• Using VmWare 4.0 and 5.5 to install ESX hosts and Manage them using VMware VSphere server making sure all hosts are connected without events errors and minimal to no downtime.
• Wintel Enterprise administration of over 260 Windows/Wintel Server 2008 and 2012 using Active Directory Poershell Scripts for remote management of all SunTrust Mortgage servers as well as the Sql 2008/2012 Clustered servers.
• Setup websites with application pools whether http or https also and multiple sites using either unique host headers or IP addresses whether using SAN(Subject Alternate Name) or UCC(Unified Communication Certificate).
• Migrating over 200 websites from IIS 6.0 to IIS 7.0 also migrating websites using .net 2.0 32/64 bit to use .net 4.5.1 64 bit as well.
• Creating and managed a Microsoft Azure DR site for all Production web faced environments.
• Manage, create and migrate all Disaster Recovery websites to Microsoft Azure on a Windows Server 2012 platform.
• Managing all SSL certificates using web based applications such as to validate all encryption, ssl, tls, etc strength.
• Working closely with the compliance team making sure all websites have a A SSL rating.
• Monitor, administer, and manage Wintel servers and their resource access by using Microsoft System Center Operations Manager, allowing the server to send events when errors occur.
• Setting up websites with application pools whether http or https with multiple sites using either unique host headers or IP addresses.
• Troubleshooting all websites with connection or certificate issues that the end user may have.
• Administering and managing multiple Sql 2008/2012 Clusters in SunTrust Mortgage Enterprise environment failing over nodes from one to another while doing maintenance on each.
• Documenting all install, configure, and management procedures of all security related applications that have been implemented into the operations portion of the organization.
• Maintaining a knowledgebase located on the organizations SharePoint site with all policies and procedures on all installation and configuration documents of all applications.
• Creating and managed a Microsoft Server 2012 Azure DR site for all Production web faced environments with Sql 2012 as a backend database.
• Gather Server Internal/External IP addresses, Server names, Divisions, Time zones, and Contacts/Owners of all Servers listed in all Domains all over the world and creating a database with this information.
• Using Terminal Services RDP and VMware VSphere 5.0 client to administer and manage certain ESX servers when needed.
• Monitoring and managing the enterprise Datacore MSA’s and HP EVA’s resources throughout the domain making sure that all data is being backed up daily to tape devices using Netbackup and/or VERITAS Backup Exec.
• Using IIS 6.0, 7.5 and 8.0 to manage and Monitor over 100 web servers with over 300 websites making sure all are on-line 24x7, all metadata is being backed up daily, checking event security, application and system logs for errors as well as updating all .net and asp, xml files when needed.

Confidential

System Engineer/ Security Engineer

Responsibilities:

• Installing and configuring Cisco Catalyst Switches 3020 and HP Blade BL460 C Servers while managing them with HP Onboard Administrator/Integration Lights Out to install, configure, and manage over 1000 Windows Server 2000, 2003 and 2008 QA Development and Production Servers.
• Enterprise administration of over 1000 Windows/Wintel Server 2000, 2003 and 2008 using Active Directory for remote management of all DHCP, DNS, Exchange 2003/2007and Sql 2005servers in the entire forest.
• Managing all Citrix production servers OS and supporting DBA’s with any application issues on the servers.
• Administering and managing multiple Sql 2000/2005 Clusters in an Enterprise environment failing over nodes from one to another while doing maintenance on each.
• Monitor, administer, and manage Wintel servers and their resource access by using Microsoft Operations Manager 2005, allowing the server to send events when errors occur.
• Running security scans on a quarterly basis on the network infrastructure determining which systems if any are out of PCI compliance.
• Creating security policies and procedures for the newly created security group in the operations group in which I manage all security issues for that Operations group.
• Documenting all install, configure, and management procedures of all security related applications that have been implemented into the operations portion of the organization.
• Maintaining a knowledgebase located on the organizations SharePoint site with all policies and procedures on all installation and configuration documents of all applications.
• Using NetIQ Security Manager 6.5 to monitor /manage systems with any unusual user/system/security events including but not limited to PCI ensuring that all hosts/websites are PCI compliant and free of security vulnerabilities.
• Using NetIQ Directory and Resource Administrator to administer and manage Active Directory users, computers, printers, GPO’s and file/share access in a multiple domain forest.
• Gather Server Internal/External IP addresses, Server names, Divisions, Time zones, and Contacts/Owners of all Servers listed in all Domains all over the world and creating a database with this information.
• Supporting via email or telephone over 1600 Servers owners/DBA’s and scheduling patch installations and server maintenance accordingly pertaining to support issues.
• Using Microsoft Security Baseline Analyzer to scan systems and determine security vulnerability status and WSUS 3.0 to push all Critical or Security Microsoft updates to over 500 production and 300 QA/Dev servers by way of GPO’s in Active Directory.
• Using Terminal Services RDP and Virtual Infrastructure Client 2.0 to administer and manage certain servers when needed.
• Monitoring and managing the enterprise Datacore MSA’s and HP EVA’s resources throughout the domain making sure they are all data is being backed up daily to tape devices using Netbackup and/or VERITAS Backup Exec.
• Installing ESX 3.5 Server and VM’s and managing them with VM Virtual center 2.0.
• Using IIS 6.0 to manage and Monitor over 200 Wintel web servers with over 2000 websites making sure all are on-line 24x7, all metadata is being backed up daily, checking event security, application and system logs for errors as well as updating all .net and asp, xml files when needed.

Confidential, Atlanta, GA

Information Specialist/ Field Engineer

Responsibilities:

• Support, configure, backup and administer 7 Windows/Wintel 2003, Exchange 2003, and Arcserve 2003 servers in the Atlanta Region as well as supporting over 5000 users throughout the country connecting to them using Windows XP and Windows 2000 Pro VIA Cisco VPN client.
• Updating all servers using WSUS 3.0 to push all Service Packs, Critical, Security, Rollups and other updates to systems in Group Policies in Active Directory.
• Using Virtual Infrastructure Client 2.0 to Administer, configure, monitor resources and if needed shutdown or restart servers.
• Testing, installing, and configuring all new applications coming from FEMA headquarters and documenting all procedures of the install and configuration saving them on the Atlanta Region SharePoint site.
• Creating a knowledgebase with all policies and procedures for the IT staff on the SharePoint site.
• Monitor, administer, and manage Wintel servers and their resource access by using Microsoft Operations Manager 2005, allowing the server to send events when errors occur.
• Managing web farms using IIS 6.0 to troubleshoot website access issues or resetting websites for file lockdown issues.
• Remotely configuring, administering and troubleshooting other servers using Terminal Services in Windows 2003 Advanced Server.
• Setting up Field Offices with a T1 and with WAN and Internet access using Cisco routers/switches and also with a Merlin and Avaya phone switch.
• Install and configure Windows/Wintel 2003 Servers with Active Directory to use for administration/group policy/shares and group access tool for all users in the Region.
• Utilized time-management skills in order to handle multiple high-priority tasks simultaneously.
• Demonstrated ability to absorb, understand, and use information on complex new computer and network-based hardware and software.
• Programmed VZ Access wireless broadband modems for long-term or short-term on-line services.
• Assisted IS Manager when making network changes.
• Supervised technicians while installing blocks and punching them down, making sure that everything is labeled accordingly for future references
• Programmed Avaya G-3 PBX switch installing boards and configure each for its own purpose including analog, digital or CO trunks.
• Performed weekly drawings of PBX network wiring and ensure all extensions and DID’s were consistently used.
• Connected T1, T3 and 25 pair cables from RJ21X blocks to a location set up for networking purposes.
• Changed, added and duplicated extensions for new and relocating employees by using TTY.
• Configured TTY ports in UNIX for its use on a digiboard or a terminal server.
• Distinguished T-1 or RJ21X telephone block from CO and ran it to a specific location.

Confidential, Lilburn, GA

Senior Network Engineer/ Consultant

Responsibilities:

• Troubleshoot web servers using IIS 5.0 managing Wintel Web Farms troubleshooting any server shut down issues.
• Using SMS and Active Directory to troubleshoot various Windows 2003 network connectivity issues with different vendors.
• Support Windows/Wintel XP platform with 100+ users and administering Exchange 2003 servers with users using Outlook XP and Outlook Web Access as the email client and perform weekly backups of all servers using Backup Exec and Arcserve 2000.
• Doing upgrades when needed whether hardware, software, or platforms upgrade/migration.
• Setup and configure Microsoft ISA firewall.
• Using WSUS 3.0 to update all Service Packs, Updates, Rollups, Critical, Security and all other updates using GPO to push to system in Active Directory.

Confidential, Montgomery, AL

Exchange Email Administrator/ Systems Administrator

Responsibilities:

• Migrate all State Agencies from MS Exchange 5.5/2000 to MS Exchange 2003.
• Using Active Directory to administer over 2000 user accounts and make any password changes so the user can access their email.
• Troubleshoot any problems that an agency may have with accessing their email.
• Update all Wintel Exchange 2003 servers with new patches, software, etc that Microsoft may require.

Confidential, Duluth, GA

Senior Network Engineer/ Systems Administrator

Responsibilities:

• Functioned as a Senior Network Engineer for a WAN/LAN environment.
• Utilized TCP/IP, IPX/SPX, Ethernet, Fast Ethernet, Switched Ethernet, Token Ring, Netbios and NetBeui.
• Supported the two main Windows/Wintel 2000 Advanced Servers using Active Directory in the Atlanta District, one of which is a 2000 Exchange Server.
• Migrated Novell 4.11 users and applications to Windows 2000-Advanced Server using Active Directory.
• Responsible for troubleshooting for any server, routers, hubs, switches, or repeaters problems.
• Performed administration on users email accounts for the entire district, as well as monitored Arcserve 2000 insuring that it backs up the servers on a daily basis.
• Supported the Cisco routers/switches and resolved network connectivity issues.
• Performed Administration of Microsoft Exchange 2000, Enterprise and Windows 2000 Advanced servers.
• Performed regular maintenance of all Novell 4.11 and Windows 2000 Advanced, NT 4.0 file and application servers and Microsoft Exchange and Enterprise servers including upgrade of all service packs and patches.
• Supported Cabletron hubs, Bay 28115 switches, Cisco 3600 routers, catalyst, and switches, also supporting users having trouble logging into file servers and/or applications servers.
• Supported some 3rd level user problems that could not be fixed by the 1st or 2nd level support groups.
• Supported a Windows NT 4.0 PDC and BDC server that we are slowly migrating .
• Utilized knowledge of all Phases of LAN/WAN including design, implementation and troubleshooting.
• Utilized time-management skills in order to handle multiple high-priority tasks simultaneously.
• Demonstrated ability to absorb, understand, and use information on complex new computer and network-based hardware and software.

Confidential, Norcross, GA 05/99 to 09/99

Network Engineer/Field Engineer

Responsibilities:

• Supported Georgia Baptist Medical Center (including all of the nursing homes), Mary Kay Cosmetics, JC Bradford and Associates and Alcan Cable sites.
• Installed software and applications on servers and workstations.
• Functioned as Network Engineer for LAN/WAN and TCP/IP environment.
• Responsible for troubleshooting hardware and software problems until issues were resolved and service was restored to users.
• Supported and resolved network connection issues dealing with the Cisco routers/switches and network printers.
• Migrated all facilities from Microsoft Mail to Outlook 98 which utilized Exchange 5.5 in a multiple site enterprise environment.
• Utilized time-management skills in order to handle multiple high-priority tasks simultaneously.
• Demonstrated ability to absorb, understand, and use information on complex new computer and network-based hardware and software.

Confidential, Atlanta, GA

Network Engineer/System Programmer

Responsibilities:

• Supported Intel LANdesk Configuration Manager and Virus Protector.
• Utilized Intel LANdesk Manager to check all workstations hardware and software.
• Tested all images for flaws before they are used in the field.
• Utilized TCP/IP, Netbeui, and IPX/SPX to ensure that all workstations TCP/IP settings were setup correctly.
• Pushed certain workstation images to workstations in the field.
• Implemented automatic software updates/installations on the network with virus updates, service packs and etc.
• Utilized time-management skills in order to handle multiple high-priority tasks simultaneously.
• Demonstrated ability to absorb, understand, and use information on complex new computer and network-based hardware and software.

Confidential, Lawrenceville, GA

Network Engineer/Network Administrator

Responsibilities:

• Administered Novell 4.11, Windows NT 4.0, Sequel 6.5, and MS Exchange 5.5 servers.
• Installed software on servers for certain workgroups and domains.
• Configured hardware and software for Proliant 800/2000/3000 and 5000 series servers for Windows NT 4.0 and Intranetware 4.11 servers.
• Supported users of Windows NT 4.0, 95, and 3.11 workstations.
• Provided hardware and software support to add, change and re-route extensions for all employees on the PBX Definity switch and Audix Voicemail.
• Punch voice and data lines on telephone blocks in an organized and consistent pattern as needed.
• Functioned as a Windows NT Administrator supporting all users using a DHCP server issuing out IP Addresses.
• Supported all network printers, performed troubleshooting for users not being able to print to them, and resolved problems.
• Utilized TCP/IP to ping servers and workstations that had connection problems to make sure the network was not the issue and resolved issues.
• Supported the Web server making sure the connection to the internet was up and stable, making updates to any web pages that were necessary.
• Utilized time-management skills in order to handle multiple high-priority tasks simultaneously.
• Demonstrated ability to absorb, understand, and use information on complex new computer and network-based hardware and software.