Administrative Assistant Ii Resume
CaliforniA
OBJECTIVE
- To obtain a position where I can utilize my current skills and grow with my employer.
TECHNICAL SKILLS
- Microsoft Word
- Excel
- Access
- Outlook
- Power Point
- Word Perfect
- Act
- Business Works
- CampusVue
- Siebel
- Hemasphere and various customized programs
PROFESSIONAL EXPERIENCE
Administrative Assistant II
Confidential, Pomona, California
Responsibilities:
- Answer calls and assist staff with questions or event issues.
- Assist with building schedules for collection staff by assigning sick call replacement staff, data entering staff into events, printing schedule reports for audits, and auditing schedules.
- Review and notify management of any staffing violations that occur from scheduling updates or staffing.
- Update DNC’s, leave of absence, sick calls and other changes on printed schedules and in the database.
- Compile and distribute security list for events with special staffing requests.
- Data enter PTO and new staff.
- Call staff directly and/or leave voice messages regarding schedule changes.
- Recruit staff for overtime positions.
- Create spreadsheets to track training schedules.
Administrative Assistant - HR
Confidential, Riverside, California
Responsibilities:
- Filing, collating and shredding confidential materials.
- Create new employee files and update existing files.
- Assist with reviewing payroll benefits information.
- Create and collate new employee benefit packets.
Administrative Assistant II
Confidential, Anaheim Hills, California
Responsibilities:
- Data entry of applications, trackers and lead cards.
- Process reports for tracking sales, lead status, seminar results, application counts, and follow up on applications processed.
- Assisted in developing guidelines for application processing.
- Assisted in training administrative staff and Fields Sales Reps in Confidential on application processing and reporting.
- Developed training guides and cheat sheets to enhance staff performance in Siebel.
- Worked closely with Confidential tech. support to maintain proper procedures in application processing and client database management.
- Confirm and book seminar reservations. Update RSVP list for Field Sales Reps.
Administrative Assistant
Confidential, California
Responsibilities:
- Draft and finalize sales reports.
- Update accounting expense files.
- Answer phones and direct calls to correct departments.
- Take pictures of inventory for online sales.
Data Entry /Administrative
Confidential, Riverside, California
Responsibilities:
- Data enter and index files and file boxes for storage.
- Edit and update spreadsheets for audit.
- Data enter transmittals.
- Update fields in customer database for conversion.
- Sort, clean and pack up files and offices for removal.
Customer Service / Receptionist
Confidential, Anaheim Hills, California
Responsibilities:
- Review mortgage/title documents.
- Assist notaries with corrections, appointments and document printing.
- Email and upload final documents to lenders.
- Direct calls and verify information for lenders and notaries.
- Create and maintain lender requirements manual.
Receptionist
Confidential, Ontario, California
Responsibilities:
- Direct calls, greet and assist students/faculty with information.
- Prepare students for appointments.
- Scan and link student applications and transcripts.
- Generate admissions sales reports.
- Data enter/scan student applications and transcripts.
- Assist staff with clerical tasks such as copying, delivering files and supply orders.
Administrative Assistant I
Confidential, Ontario, California
Responsibilities:
- Schedule and prep for interviews, background checks, fingerprints, and badges.
- Data enter information for fingerprinting and certifications.
- Prepare new hire/returning employee documents.
- Meter and copy payroll checks.
- Verified and data enter I-9 forms for electronic submission.
- Provide info for disability, benefits, and hiring procedures.
Administrative Assistant/Office Supervisor
Confidential, Torrance, California
Responsibilities:
- Receptionist including scheduling and calendaring.
- Researching and completing insurance forms for clients.
- Review all client application forms and other documentation for submission to Broker/Dealer.
- Generate client letters, forms and invoices.
- Assisted in maintaining office compliance standards.
- General office and personal errands for office manager.