OBJECTIVE

• To obtain a position where I can utilize my current skills and grow with my employer.

TECHNICAL SKILLS

• Microsoft Word
• Excel
• Access
• Outlook
• Power Point
• Word Perfect
• Act
• Business Works
• CampusVue
• Siebel
• Hemasphere and various customized programs

PROFESSIONAL EXPERIENCE

Administrative Assistant II

Confidential, Pomona, California

Responsibilities:

• Answer calls and assist staff with questions or event issues.
• Assist with building schedules for collection staff by assigning sick call replacement staff, data entering staff into events, printing schedule reports for audits, and auditing schedules.
• Review and notify management of any staffing violations that occur from scheduling updates or staffing.
• Update DNC’s, leave of absence, sick calls and other changes on printed schedules and in the database.
• Compile and distribute security list for events with special staffing requests.
• Data enter PTO and new staff.
• Call staff directly and/or leave voice messages regarding schedule changes.
• Recruit staff for overtime positions.
• Create spreadsheets to track training schedules.

Administrative Assistant - HR

Confidential, Riverside, California

Responsibilities:

• Filing, collating and shredding confidential materials.
• Create new employee files and update existing files.
• Assist with reviewing payroll benefits information.
• Create and collate new employee benefit packets.

Administrative Assistant II

Confidential, Anaheim Hills, California

Responsibilities:

• Data entry of applications, trackers and lead cards.
• Process reports for tracking sales, lead status, seminar results, application counts, and follow up on applications processed.
• Assisted in developing guidelines for application processing.
• Assisted in training administrative staff and Fields Sales Reps in Confidential on application processing and reporting.
• Developed training guides and cheat sheets to enhance staff performance in Siebel.
• Worked closely with Confidential tech. support to maintain proper procedures in application processing and client database management.
• Confirm and book seminar reservations. Update RSVP list for Field Sales Reps.

Administrative Assistant

Confidential, California

Responsibilities:

• Draft and finalize sales reports.
• Update accounting expense files.
• Answer phones and direct calls to correct departments.
• Take pictures of inventory for online sales.

Data Entry /Administrative

Confidential, Riverside, California

Responsibilities:

• Data enter and index files and file boxes for storage.
• Edit and update spreadsheets for audit.
• Data enter transmittals.
• Update fields in customer database for conversion.
• Sort, clean and pack up files and offices for removal.

Customer Service / Receptionist

Confidential, Anaheim Hills, California

Responsibilities:

• Review mortgage/title documents.
• Assist notaries with corrections, appointments and document printing.
• Email and upload final documents to lenders.
• Direct calls and verify information for lenders and notaries.
• Create and maintain lender requirements manual.

Receptionist

Confidential, Ontario, California

Responsibilities:

• Direct calls, greet and assist students/faculty with information.
• Prepare students for appointments.
• Scan and link student applications and transcripts.
• Generate admissions sales reports.
• Data enter/scan student applications and transcripts.
• Assist staff with clerical tasks such as copying, delivering files and supply orders.

Administrative Assistant I

Confidential, Ontario, California

Responsibilities:

• Schedule and prep for interviews, background checks, fingerprints, and badges.
• Data enter information for fingerprinting and certifications.
• Prepare new hire/returning employee documents.
• Meter and copy payroll checks.
• Verified and data enter I-9 forms for electronic submission.
• Provide info for disability, benefits, and hiring procedures.

Administrative Assistant/Office Supervisor

Confidential, Torrance, California

Responsibilities:

• Receptionist including scheduling and calendaring.
• Researching and completing insurance forms for clients.
• Review all client application forms and other documentation for submission to Broker/Dealer.
• Generate client letters, forms and invoices.
• Assisted in maintaining office compliance standards.
• General office and personal errands for office manager.