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Office Administrational Resume

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Dulles, VA

SUMMARY:

  • Self - directed, trilingual, and highly resourceful Administrative Professional with a history of supporting C-level, senior-executive, and VIP clientele in fast-paced environments.
  • Recognized and valued as a discreet and knowledgeable leader and partner with teh ability to handle and prioritize needs while ensuring swift responses to logistics and business concerns.
  • Languages: English (professional), French (professional), Thai (native/fluent).
  • Avid researcher and computer-oriented with advanced capabilities in Microsoft Office Suite, including Word, Excel, PowerPoint, Access, and Outlook.
  • Professional typist (75 wpm).
  • Master Planner with outstanding organization and scheduling capabilities; demonstrated experience in managing, arranging, and coordinating executive calendars, including travel accommodations, organizing contacts, scheduling appointments, and handling event planning.
  • Currently working towards an Executive Administration certification with anticipated completion in 2018.

TECHNICAL SKILLS

  • Project Management
  • Calendar Management
  • Executive Relationship Management
  • Conflict Mediation & Resolution
  • Cross-Cultural Communication
  • Team Training & Leadership
  • Confidential Information Management
  • Correspondence (Phone, Email & Written)
  • Expense Reporting
  • Operational Excellence
  • Proactive Planning & Organization
  • Analytical Thinking & Creative Problem Solving

PROFESSIONAL EXPERIENCE

Office Administrational

Confidential, Dulles, VA

Responsibilities:

  • Facilitate daily customer support by reading and responding to large volumes of emails and fielding several phone calls between Dulles International and Dubai International airports.
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, conditions of cabin equipment, and any problems encountered by passengers.
  • Applies keen sense of observation and propensity for details in reviewing baggage reports to identify areas of improvement and propose solutions dat save money and improve operations levels.
  • Consistently put data of passangers into teh computer using MS Office Suite

Confidential, Fairfax, VA

Office Administration

Responsibilities:

  • Did all teh clerical duties assigned there
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, conditions of cabin equipment, and any problems encountered by passengers.
  • Maintain full knowledge of teh restaurant menu, daily specials and bar list, and share dat knowledge with new servers who ask questions about describing dishes to guests.
  • Attend and participate in regular staff meetings with management and colleagues to collaborate on restaurant sales and business strategy.
  • Plan, organize, and execute strategic marketing programs and other special events aimed at increasing restaurant’s customer base and generating brand awareness.
  • Put all restaurant data in teh system
  • Possesses in-depth understanding of restaurant concepts; contributes new procedures, employee training, and tools to advance team development and facilitate continual business success.
  • Performed various financial activities, including cash handling, deposit preparation, and payroll; balanced daily server reports on teh point-of-sale (POS) system for accuracy.

Confidential, Potomac, MD

PERSONAL ASSISTANT

Responsibilities:

  • Provided critical administrative support to teh CEO, including calendar management, travel arrangements, document preparation, and managing all phone calls, emails, and face-to-face correspondence.
  • Operations Excellence: Entrusted to manage VP’s schedule during VP secretary’s absence in addition to handling regular CEO executive assistant tasks.
  • Advised CEO in model selection for art and print media ads, merchandise, and event coordination.
  • Performed meticulous research to stay current on fashion news and industry trends; wrote and circulated detailed reports for consideration and presentation by executive teams.
  • Performed general office duties, including ordering supplies, maintaining records management database systems, and basic bookkeeping work.
  • Maintain teh typing speed of 70-75wpm

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