Senior System Engineer Resume New York, NY - Hire IT People

SUMMARY

Accomplished systems administrator with over 20 years of experience managing server infrastructures and data - center operations across multiple platforms (Mac, Linux, and Windows). Experience with planning, installing, configuring and optimizing the IT infrastructure to consistently achieve high availability and performance.
Proven ability to create and deliver solutions tied to business growth, organizational development and server optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Senior System Engineer

Responsibilities:

Creating, managing and completing project tasks both on client and internal forests.
Working with existing and creating new Powershell processes used to update GPOs across 150+ forests.
Working with SCCM to manage multiple forest endpoints and servers.
Setting up Always-on VPN in the new Azure environment.
Instrumental in setting up more restrictive access for the helpdesk to help slim down the number of Domain Administrators, increasing security while not impacting the Helpdesk’s functionality.
Opening dialogues between Support and Server team to streamline interdepartmental communication.
Creation of various Powershell scripts, both one off and recurring scheduled tasks, to lighten administrative load.

Confidential, New York, NY

Senior System Administrator

Responsibilities:

Serving as project lead for several implementations of new technology such as Symantec PGP and WSUS servers.
Proposed architecture for System Center implementation to manage agency sites from a central interface.
Reorganizing AD infrastructures, updating and streamlining GPOs. Replaced redundant third party policy tools such as Desktop Authority, merging policies into GPO and script equivalents.
Automating tasks through PowerShell, customizing scripts for specific needs as required at a moment's notice.
Network migrations, upgrades and lease refreshes for agency assets.
Managing VMWare implementations, spinning up new servers and specializing them for tasks on short notice.
Creating Powershell automation to verify services and provide functionality beyond what is included in Windows.

Confidential, New York, NY

Systems/Network Consultant

Responsibilities:

Restructured organization from top to bottom after takeover of CompuHelp.
Implemented Help Desk protocols and policies regarding client billing and operations.
Researched, recommended and implemented network enhancements that improved system reliability, security and performance for our clients.
Took over all NOC operations duties, including upgrading and maintaining L.A.M.P., BSD servers and VMWare environment.
Deployed new NOC backend unifying our Apache, BIND/DNS, IIS, Email and SQL servers on a new VMware backend server.
Trained staff in setup, deployment and upgrade of Windows and Exchange servers as well as client interview techniques in order to more efficiently resolve client issues.
Configured, tested and deployed T1s from our colocation facility to client sites.
Walked clients through SEC compliance assessment and assured standards were being met and surpassed.
Integrated N-Central monitoring services with the client ticketing and billing system (AutoTask) for inventory control and ticket creation.
Converted clients from reactive break-fix to proactive maintenance to improve reliability and profitability, as well as improving scheduling for onsite visits by stabilizing client systems.

Confidential, New York, NY

Systems/Network Consultant

Responsibilities:

Installed and maintained workstations, servers and various networking equipment.
Provided phone support for clients and colleagues on simple issues and as an elevated support contact on more complex calls and issues.
Helped to consolidate customer vendor information into our client tracking system.
Assisted with NOC duties, maintaining web and email servers. Setup new users and domains to receive emails.