SUMMARY

• Successful Result - oriented professional with 15 years proven experience within information systems; servers; networks and in information security systems policies; procedures and standards.
• Windows server 2000/ 2003/2008/2012 ; MS SQL Server 2000/2005/2008 ; MS Exchange Server 2000/2003/2007/2010 ; MS Office 2003/2007/2010/2013/2016.
• MS SharePoint Server 3.0/2007;
• Active Directory; Group Policy Administration including add/delete/move/update and information security polices; procedures; standards and compliance updates and documentation.
• Promote / Demote Servers and Domain Controllers: Running DCPROMO & Decommissioning Windows (2003 or higher) DC’s. Used NTDSUTIL to cleanup and Transfer/Seize FSMO Server Roles.
• Expert in software configuration management (SCCM; Citrix; Altiris) including Virtualization (VMware ESX 4.0); HYPER-V & APP-V; Microsoft products (AD; MDT; WSUS; WDS); application packaging & scripting.
• Previous prior position: SCCM Maintenance/Research & App - Development Engineer; ( Confidential ).
• In depth experience in Microsoft APP-V for sequencing application packages for virtual environment.
• Over 15 years’ experience in IT including more than 8 years’ experience in SMS - SCCM 2012.
• Experience with OSD and Application Deployment; PXE setup & configuration; MDT within SCCM.
• Designed; implemented; and managed monitoring of large & small IT environments using SCCM
• In-depth knowledge of SCCM client installation; software distribution; remote control.
• Created both 32 and 64 bit Gold images for Windows 7/8/10 using WAIK Toolkit; MDT and WDS.
• Used Admin-Studio for Windows Installer applications (both 32-bit and 64-bit) formats.
• Expertise in SCCM Administration; deployment; packaging; network inventory; installer and network designing.

TECHNICAL SKILLS

Operating Systems: Microsoft o/s XP/VISTA/2000/Win7/Win8/Win10; Windows XP32&64Bit; Windows 7 (32- and 64-bit); Windows Server 2003/2008(r2)/2012 & R2

Security Products: Microsoft BitLocker; McAfee Endpoint; Checkpoint 4.1; Sniffer; Symantec;

Servers/Networking: Windows Server 2003/2008/2012 R2 Active Directory; Group Policy; MS SQL Server 2005/2008/2012 ; MS Exchange Server 2000-2010; Microsoft SCOM; Citrix Xen-App 5 & 6; MS SharePoint Server 3.0/2007;

Packaging Tools: Admin Studio, Altiris Wise, Orca32, PowerShell App-Toolkit, M42, VB Toolkits, APP-V, Install-shield; Flex-era Products, I-Express-Microsoft.

Scripting/Program-format: VB Scripting; PowerShell, Windows CMD-Batch/Host File, ISS, XML, Windows Installer, EXE, WMI Script, Wise Scripting, SQL-queries/tables.

PROFESSIONAL EXPERIENCE

Confidential

Application & Networking Engineer

Responsibilities:

• Provided Leadership role within a project to migrate, remediate and repackage over 500+ applications to be applied and imported into SCCM 2012 R2 for a complete transition from SCCM 2007 and Legacy SMS. Provided thorough strategies to implement best practices around timelines and appropriate workflows that would properly build applications and UAT testing for smooth implementation and delivery.
• Engineered, built, tested and provisioned many applications to have appropriate logic within automatic Install and Uninstall scripts to check for prior versions and Install and Uninstall cleanly without User Interaction and overlapping conflicts. Applications were scripted with (Powershell, VBScript, Win-Batch, XML-Launcher, and Jscript). Compiled and Repackaged applications that needed specific instructions and nested functions within sequences and multiple steps with Flexera Products (InstallShield/Admin Studio). Remediated applications towards the client’s specifications and including keys and licenses along with the builds. Built MSI’s for complex configurations and applications that would require the need to have an embedded key or serial number. Added single or multiple transforms in cases where situations called for complex keys or access credentials applied.
• Built exclusions and exceptions for Multiple VPN clients that needed access to utilize workers remotely to access accounts for validating their credentials when logging outside of the infrastructure. Assisted within packaging (JunOS, Juniper, Cisco, ATT, and RSA) applications to have necessary zone configurations to connect remote users to the appropriate Gateway and access point. Provided scripts to logically perform Java (JRE) version verifications to add site exceptions, inclusions and exclusions to omit the best security and eliminate online intruders.
• (Lead and Managed) - Setup/Configured the package/Collection and deployment methods for O365 along with cloud base licensing for authentication and piloted distribution. Engaged and drove entire migration from legacy Office integration (2003/2007 and 2010) products to 2013 and 2016 by scrub utilization and Office 32/64 bit installs from the “Click to run” method and integration. Provided a secure plan for an Update schedule and repository to be maintained and monitored monthly through a (In-house) controlled deployment delivery. Provided applications for ProPlus retail, Project, and Visio as separate packaged applications through SCCM with also logic to remove legacy versions of Office. Successfully scripted/tested and deployed through a 5000 user pilot.
• Advocated a great schedule and workflow to usher in Super Ceding applications to phase out legacy / outdated applications and versions. Initiated good pilot testing to provide a good history and trail of what applications worked and what didn’t work in both Windows 7 and 10 OS platforms.
• (Lead and Managed) - Organized and lead Team Infrastructure Roles for Pilot Roll-outs and UAT distribution policies for environment delivery. Handled and arranged Change Management for Admin level / User level group approvals and production installations. Provided thorough concise testing, development and remediation clauses upon application, patching, and updating metrics along SCCM OS/Application areas and guidelines for x64/x32 platforms.
• Setup/configure/manage and apply Group Policy Administration for specific GPO’s applying to OSD/Application packages and task sequences within SCCM.
• Creating packages for Windows 7 using App V and Flexera Admin Studio and testing them
• Utilized and created OSD Gold (WIM) images for (Win7 through Win10) for implementing a Light Touch deployment scenario against many department groups/collections for an organized deployment.
• Setup and configured Task sequences for application/hardware packages to be applied to specific OSD collections and appropriate Advertisement groups.
• Utilized and maintained both the ESX Host infrastructure and HYPER-V to balance the Virtual Server/workstation environment by remapping SAN’s and redirecting Host’s in maintenance mode in order to provide Load Balancing. Various Development areas and Servers were maintained and delegated for multiple projects and tests across the multiple Domains.

Confidential

SCCM Admin\Windows System /Application Packaging Engineer

Responsibilities:

• (Lead and Managed) - Organized and lead Team Infrastructure Roles for Pilot Roll-outs and UAT distribution policies for environment delivery. Handled and arranged Change Management instances for Admin level / User level group approvals and production installations. Provided thorough concise testing, development and remediation clauses upon application, patching, and updating metrics along SCCM OS/Application areas and guidelines for x64/x32 platforms.
• Used both HYPER - V and ESX Host (VMWARE) to initiate and Sys-prep reference systems (Windows Server/Desktop) on both 32bit and 64bit platforms to roll-out in a distribution fashion for User Groups and Administration. I setup and conducted avenues for primary testing, development and UAT planning.
• Fixed/Resolved hardware issues with VMWare/VSphere Host servers and (Development/Production) servers in order for Hardware Event Logs to be clear of warnings and alerts to prevent possible failures.
• Provided support and Server Admin assistance within bi-weekly after hours Microsoft Patch update runs. Updates were driven through SCCM and Blade Logic to administer Monthly Updates and patching to All (Test/QA and Production) servers across the infrastructure. I helped remediate all servers to ensure that Client Health and Servers were in 100% compliance. (Patch Night)
• Analyzed, administered and properly prepared (HP & Dell) servers for maintenance, repairs, and upgrades through Tasks & Change Management scheduling through Confidential s Service Now Ticketing system.
• Coordinated (Time/Date) Schedules and arrange for HP and Dell support technicians to come onto customer site locations for providing hardware maintenance, repairs, and upgrades due to (High, Medium, and Low) alerts and issues which were covered under warranty.
• Provided support within automating and manually updating Firmware on all Legacy and Newer Blades and CMC s for Dell and HP platforms. (HP Onboard Administrator / Dell OMSA/Endpoint System Management).
• Communicated (verbally/email) with Local Site (SIS/IT) department groups to resolve and help analyze strategies to properly resolve onsite issues and infrastructure maintenance issues and concerns. Worked with Server MIS Leaders and Server Team Owners to perform Firmware during off-hours to minimize conflicts of scheduling and downtime through change management.
• Maintained above 97% server compliance across the board by fully administering and provisioning all servers to have all Health and Compliance Queries on (green/healthy) status logs. I supported and managed all tickets assigned to me through the Wintel group through Confidential s Service Now Ticketing system. To Resolve (High, Medium, and Low) alert tickets within a timely manner by providing an in-depth solution and very detailed communication trail.
• Repackaged both In-House and third party vendor applications in MSI format using Flexera Admin Studio, App-V are the primary tools.
• Monitored/Maintained ANY services (stop/start) to alleviate emergency operational/functional issues upon multiple platforms (Windows/EMC/Avamar/Linux). Supported and helped resolve services within Configuration Manager/SMS Agent for specific applications from halting production and SQL database issues.
• Provided support for SAN Storage Upgrade requests. Reviewed and provided manager/user requests to increase space on Physical and Virtual Volumes for servers that are on Host/Blade environments. I helped provision the LUN s, Network area (where the Host is configured), HBA (assigned port area), APP/SQL or Reason for space, Data Size 1gb/tb, and confirming new storage mapping to backup/scheduling. I also helped the Server team locate the WWPN information and data to confirm the location of the SAN and needed space increase.

Confidential

Networking Engineer & Application Analyst

Responsibilities:

• (INFRASTRUCTURE 20,000+ USERS) Provided scripting and application packaging assistance for new and recurring applications with MSI and executable methods of deployment. Applications were to be pre-analyzed, reviewed, and tested for the best approach for distribution and wide range deployment measures. Scripting Uninstall/Repair/Install methods were essential with every product and application for best practice.
• Created Windows Installer setup packages (.MSIs) on Windows 7 (32 and 64 bit) platforms involving around 400+ applications and modified the MSI’s using Install-shield and Flexera Admin-Studio 14.
• Created MSTs for any in-house/specialized application which needed appending license data or movement for positioning of related paths or ICONs.
• Used SCCM 2012 and WSD/MDT to setup, and organize OSD transitions from Win7 (Pro/Enterprise) to Win8 - Win10 conversions throughout the infrastructure and crossing over Multiple Domains and OU structures.
• (Lead and Managed) - Organized and lead Team Infrastructure Roles for Pilot Roll-outs and UAT distribution policies for environment delivery. Handled and arranged Change Management for Admin level / User level group approvals and production installations. Provided thorough concise testing, development and remediation clauses upon application, patching, and updating metrics along SCCM OS/Application areas and guidelines for x64/x32 platforms.
• Setup/configure/manage and apply Group Policy Administration for specific GPO’s applying to OSD/Application packages and task sequences within SCCM.
• Creating packages for Windows 7 using App V and Flexera Admin Studio and testing them
• Utilized and created OSD Gold (WIM) images for (Win7 through Win10) for implementing a Light Touch deployment scenario against many department groups/collections for an organized deployment.
• Setup and configured Task sequences for application/hardware packages to be applied to specific OSD collections and appropriate Advertisement groups.
• Organized and managed PILOT sessions and UAT timelines for testing and approving newly completed Application Packages and Hardware Driver packages.
• Windstream used Matrix 42 as a deployment tool to deploy packages to Pilot groups when testing for UAT and to test nationally using distribution points across multiple primary and secondary sites spread across the United States.
• Recently, Matrix 42 was being phased out so that SCCM 2012 could be used as the primary deployment tool to deploy packages to testing VM’s for UAT users to test nationally using distribution points across multiple primary and secondary sites spread across the United States. I assisted in this process as well.
• Used APP-V to create virtualized packages; programs-applications; collections and advertisements.
• Utilized XML, VBS, and PowerShell scripts, to deploy application packages from SCCM as advertisements.
• Setup HYPER-V Labs to Manage Testing Environments and Scopes for UAT and provisioning new applications after packages are deployed to simulated workstations.
• Reviewed and remediated SQL Servers after mandatory updates were scheduled for compliance. Checked SQL Servers to make sure Services were still online and running active. Analyzed query structure to validate size and status after compliance was completed and up to date.
• (Lead and Managed) - Setup/Configured the package/Collection and deployment methods for O365 along with cloud base licensing for authentication and piloted distribution. Engaged and drove entire migration from legacy Office integration (2003/2007 and 2010) products to 2013 and 2016 by scrub utilization and Office 32/64 bit installs from the “Click to run” method and integration. Successfully scripted/tested and deployed through a 5000 user pilot.