SUMMARY:

To secure a position in Information Technology Engineering/Administration

TECHNICAL SKILLS:

Office: Sharepoint Server 2007, Systems Center Operations Manager 2007Exchange 2003/07/10, IIS 5/6/7, Routing & Remote Access, SQL Server 2000/2005/2008/2012 SQL Reporting Services 2005, CRM 3.0/4.0, BizTalk 2006, Server Update ServicesOffice 2003/07/10/13 Suite of Applications, Distributed File SystemOffice Communications Server 2007, Lync Server 2010

SAN: Dell PowerVault MD3000i and Dell Modular Disk Storage Manager

Network: TCP/IP (SNMP, SMTP, POP3, RAS, DNS, DHCP, WINS) RADIUS, LAN/WAN

Operating Systems: Windows Server NT 4.0/2000/2003/2008/2008 R2/2012/2012R2 Unix/Linux,Windows Desktop 95/98/ME/XP/Vista/7/8/8.1/10

Email Systems: Microsoft Exchange 2003/07/10 and Lotus Domino/Notes

Security: Cisco PIX/ASA/Meraki, Dell Sonicwall and Watchguard Firewalls, Remote Access Administration, GFI MailEssentials/MailSecurity for Exchange, and Corporate Antivirus McAfee EPOKaseya EndPoint Security, Barracuda Spam and Virus Firewall

Data Integrity/Recovery: Backup Exec 12/2010/2014/15 and EMC Retrospect

Terminal Servers: Microsoft Terminal Server, Citrix Metaframe 1.8 and Presentation/Xen

Virtualization Solutions: Microsoft Virtual PC/Server, VMWare ESX/GSX/ESXi Servers

Help Desk: End - user LAN, Hardware, Software support, Kaseya Help Desk 2008, TrackIt, ServiceNow, Jira

Web Chat: SightMax Live Chat

Content Management Systems: Joomla 1 and 1.5

Blog Systems: BlogEngine.NET 1.5.0.7

Languages: C/C++/C#, Perl, Scheme, TCL, AWK, Javascript, PHP, HTML, PowerShell

PROFESSIONAL EXPERIENCE:

Senior Collaborations Administrator

Confidential, Akron, Ohio

Responsibilities:

• Responsible for administrating First Merit’s Exchange systems (2007, 2010, and 2013)
• Analysis and recommendation of best practice solutions for identified system weaknesses
• Responsible for documentation of all Exchange system’s processes and procedures
• Responsible for daily health check analysis and resolution
• Development and implementation of automation and reporting scripts

Systems Administrator

Confidential, Tallmadge, Ohio

Responsibilities:

• Responsible for all server and networking systems for corporate and remote home offices
• Analyzed and recommended best practice solutions for identified network/system weaknesses
• Responsible for documentation of all networking systems, processes, and procedures
• Responsible for data integrity for all systems by ensuring proper backups utilizing Veritas Backup Exec 15
• Maintains electronic communication (Exchange 2010) and message hygiene (Barracuda Spam & Virus FW)
• Implemented a secondary ISP and associated DNS failover plan should the primary ISP fail
• Implemented a firewall system upgrade from Dell Sonicwall to a Cisco Meraki MX100 cluster
• Administers Content Filtering systems: Sonicwall/Meraki, Barracuda Safe Browser
• Implemented VPN teleworker configurations utilizing Cisco Meraki Z1 appliances
• Implemented/Administers MalwareBytes Enterprise and Administers Symantec Endpoint Protection
• Resolved numerous GPO issues and have identified more that need to be resolved.
• Administers a cloud AirWatch MDM environment
• Researched and evaluated numerous solutions where the need was identified; CFS, A/V, Backups
• Responsible for all system updates which are performed on a monthly schedule
• Assist the Help Desk when needed and was a part of the off-hours Help Desk rotation

Senior Server Engineer

Confidential, Seven Hills, Ohio

Responsibilities:

• Responsible for Confidential systems including, but not limited to, Exchange 2003/07/10 BES 4.1.6/5.0.3 , Lync 2010, Barracuda Spam Firewalls, SightMax Web Chat
• Implemented/Administered an Exchange 2010 environment that consists of: 7000+ User/Shared mailboxes
• Authored numerous automated processing/reporting PowerShell scripts
• Implemented/Administered corporate email retention and revamped email address policies
• Implemented/Administered disclaimer and bad/curse word restriction hub transport rules
• Implemented/Administered forced TLS hub transport rules for specific email domain partnerships
• Configured ActiveSync access for mobile accessibility
• Responsible for mailbox assimilation projects for numerous company/office acquisitions
• Implemented/Administered Blackberry Enterprise Server 5.0.3 and migrated users from BES 4.1.6 server
• Configured Lync/Exchange for Lync/OWA and Outlook integration
• Implemented/Administered a multi-site Barracuda Spam Firewall cluster
• Implemented/Administered SightMax Live Chat web chat solution
• Began implementing/configuring Jatheon message archive solution
• Began implementing/configuring MobileIron MDM solution
• Responsible for reorganizing Active Directory for GPO assignments
• Responsible for security/distribution group cleanup; designated managers and membership
• Adjusted internal/external DNS as necessary for systems responsible for
• Worked closely with SAN Engineer to carve out size appropriate partitions
• Worked closely with Backup Engineer to ensure data integrity
• Worked closely with Network Engineers for IP addresses and proper firewall port forwarding
• Worked closely with VM Engineer for any required VM-based server creation
• Worked with management and vendors to enter into a Microsoft EA Licensing Agreement
• Secondary to AD/Security Engineer when needed
• Secondary to Backup Engineer when needed

Network Manager

Confidential, Beachwood, Ohio

Responsibilities:

• Responsible for hardware and software applications for workstations, servers, and network data communications for the Cleveland and Belgium offices
• Administered a Dell PowerVault 3000i SAN and the communications to the linked servers
• Collaborated with executive management and department leaders to assess network capacity needs
• Administered 2003 Active Directory in numerous environments with cross domain trusting and cross domain DNS
• Devised, implemented, and administrated data backup and anti-virus / anti-spam solutions to minimize the recovery time in the event of data loss
• Administered Exchange 2007 and IPSwitch’s IMail email systems, Barracuda Spam and Virus filtering, Blackberry Enterprise Server, and Microsoft Office Communications Server
• Administered Mimosa’s NearPoint email archival and disaster recovery system
• Implemented/Administered Windows Rights Management Services for secured communications
• Administered CRM 4, SQL Server, and SQL Server Reporting Services
• Administered BizTalk 2006 for intra-application database communication
• Administered Kaseya Help Desk and EndPoint Security
• Implemented/Administered Intuit’s QuickBooks Network Services
• Implemented virtualization servers for internal development and production product testing
• Provided helpdesk support for the program management, sales, and administrative teams
• Procured/installed/configured servers, switches, and other network resources for defined projects
• Implemented/Administered the company blog using BlogEngine.NET

Network/Systems Administrator

Confidential, Ohio

Responsibilities:

• Responsible for hardware and software applications for workstations, servers, and network data communications.
• Collaborated with executive management and department leaders to assess network capacity needs
• Implemented/administered 2003 and 2008 Active Directory in numerous environments with cross domain trusting and cross domain DNS
• Implemented/administered/monitored all product production servers with SCOM 2007
• Devised, implemented, and administrated data backup and anti-virus / anti-spam solutions to minimize the recovery time in the event of data loss
• Administered Exchange 2003 and Implemented GFI MailSecurity and MailEssentials filtering
• Administered CRM 3 and Office Sharepoint Server and Implemented/Administered CRM 4
• Implemented virtualization servers for internal development and production product testing
• Implemented Subversion source control on RedHat Linux for one product line
• Provided helpdesk support for the development, sales, and administrative teams
• Procured/installed/configured servers, switches, and other network resources for defined projects
• Responsible for testing production products utilizing the virtualized solution
• Reviewed day to day tasks and project status weekly with management
• Responsible for planning/upgrading the production website to Joomla CMS

Network Administrator

Confidential, Mayfield Heights, Ohio

Responsibilities:

• Roles included, but not limited to, maintenance, installation, configuration, and implementation of server and desktop systems (hardware and software), telephones and voicemail systems, LAN/WAN infrastructures for the corporate and northeast offices
• WAN/VPN Administrator
• Key team member that implemented Confidential 's Active Directory & VPN solutions
• Maintained all user accounts and software security (Domain, Lotus Notes, and in house software accounts)
• Devised, implemented, and administrated data backup and anti-virus / anti-spam solutions to minimize recovery time in the event of data loss
• Provided Level 1 hardware and software technical support for the Corporate, Northeast, field offices and Level 2 support for all other regional offices
• Assisted the Vice President of MIS in special assignments and worked in conjunction with the IT staff to implement timely and cost effective solutions
• Researched new technologies as they may have benefitted Confidential

Network Technician

Confidential, Kent, Ohio

Responsibilities:

• Worked in conjunction with the Senior Network Engineers to engineer, install, deploy, remove, move, and troubleshoot network equipment and fiber optic circuits, troubleshoot via OTDR throughout the Campus Area Network and updated all associated documentation/databases of such work.
• Monitored, scheduled, and assisted in troubleshooting of video conferences (VTEL) and video bridges (VTEL and Accord).
• Trained new employees for all networking and video conferencing tasks.