PROFESSIONAL SUMMARY

• Over 7+ years of IT experience mainly focused in Application packaging using Wise Package Studio, AdminStudio, Microsoft Application Virtualization and Windows Installer Technology
• Full understanding of software development life cycle (SDLC) from development, QA, UAT to Deployment.
• Experience in SCCM, MDT, Software packaging, Application virtualization, Requirement Gathering, Testing and Distribution.
• Strong Knowledge of Windows Registry, File System, Services, ODBC Connections, COM objects, Devices, Security, Windows 2000/2003/2008 Active directory services and other facets of Windows Server OS.
• Experience in using tools like Wise Package Studio 8.0, 7.0, 6.0, 5.6, Install Shield Admin Studio 6.0.7.0, 9.5,10,11 APP V 4.5,4.6,4.6sp1,5.0 and 5.1
• Expertise in repackaging applications to MSI for Windows Installer using Install
• Responsible for creating a highly - automated Citrix environment ranging from automated installations, maintenance and updates of Citrix servers, ICA clients, application packaging, delivery and testing.
• Extensive knowledge on deployment tools Altiris Deployment Solution, SMS 2003, and SCCM.
• Experience with VMware 9.5, 10, 11 and Hyper-V.
• Experience on Microsoft Installer (MSI), Microsoft Transforms (MST), Microsoft Merge Modules (MSM), Microsoft Patches (MSP) and MSI database tables.
• In-depth knowledge of Application Virtualization, Enterprise BitLocker Management, Operating System Deployment & Desktop Migrations.
• Designing and Implementing Project Road Map for Migrating windows XP To Windows 7 using Microsoft Tools like ACT (Application Compatibility Toolkit), MAP (Microsoft Assessment and Planning Toolkit), MDT (Microsoft Deployment Toolkit) & USMT (User State Migration Toolkit).
• Experience in using Windows Installer SDK development tool ORCA for editing and Validation purpose.
• Good understanding of Conflict resolution methods like Application Isolation, using Merge Modules and using Conflict Manager.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Extensively used Process Monitor, Process Explorer, Filemon, Regmon and InCntrl for troubleshooting.
• Expertise in using SQL server Management Studio for creating custom reports.
• Strong experience in Scripting. Extensively used VBScripts, MSI Scipts, JScripts, Wise Scripts, as and when necessary.
• Gave permissions to Folders and Registries. Customized the environmental variables depending on the installation dependencies
• Co-ordinate with application development team and IT business team to gather requirements and establish standards and installation & deployment strategies.
• Ability to conduct research into security issues and products as and when required.
• Has knowledge about VM Ware ThinApp 4.6.
• Strong communication skills, ability to work individually or as part of a team, hardworking with strong problem-solving skills and ability to work in a fast-paced and changing environment.

TECHNICAL SKILLS

Operating Systems: Windows 7, Windows Vista, Window XP, Windows Server OS 2000/2003/2008, Windows NT Server 4.0 and Workstation, Windows 95, Windows 98 and MS-DOS

Packaging: Wise Package Studio 8.0,7.0, 6.0, 5.6, Install Shield AdminStudio 6.0,7.0, Citrix XenApp 4.x,5.x,6.0,6.5, LANDesk

Scripting & Languages: VBScript, MSI Script, JavaScript, Wise Scripting, PowerShell, AutoIT3, SQL, Visual Basic, C, C++ & HTML.

Databases: Oracle 7.x/8.0/9. i MS Access

Management & Deployment Tools: Altiris, SMS 2000/2003, SCCM, Marimba, Active directory, Group policy, Windows AIK, MDT, ACT, MAP, USMT, SQL Server Management Studio

Imaging tools: VMware 5.5, 6.0, 11, Symantec Ghost 9.0

PROFESSIONAL EXPERIENCE

Confidential, Tampa, Florida

SCCM Engineer/Sr. Application Packager

Responsibilities:

• Captured and created OS images including core applications, using ImageX tool for deployment to all the desktops and laptops in the company.
• Worked on creating and deploying new release versions of application packages to update old versions of applications each month.
• Migrated Microsoft Office from 2010 to 2016 by creation and deployment of Office 365 unattended install package.
• Used Microsoft SCCM 2012 to publish application packages for deployments and to monitor deployment status.
• Created and edited MSI packages using Flexera Install Shield AdminStudio 2013 and used Tuner to create transform files (MST) for applying custom configurations to existing MSI installs.
• Created Windows Batch Scripting (.bat), VB Scripting (.vbs) scripts to perform pre/post install actions, install device driver packages and to use in windows installer custom actions.
• Provided Level 3 support to production users to resolve issues with applications and settings.
• Followed strict timelines to deliver packages to users on time.
• Worked Extensively with the users to get the sign off on the packages
• Documented everything right from packaging, testing, UAT and deployment

Environment: SCCM 2012, Flexera Install Shield Adminstudio, ImageX, VB Script, DOS batch script, WMI Script, ORCA, Windows7, Altiris, Active directory, Wise scripting, Windows Server 2008, Admin Studio.

Confidential, Jersey City, NJ

Sr. Application Packager

Responsibilities:

• Installed and configured Wise Package Studio 8.0, maintained the wise share point, software manager database and the wise clients.
• Used Setup capture to repackage and build packages using VM Ware Workstation 8.0.
• Worked on requirement gathering to ensure all install information and data was available for error free packages.
• Worked extensively on a range of applications, which include legacy setup conversions, database applications, Web Apps and alot of In-house applications.
• Maintained a locked down environment and at the same time gave certain users elevated privileges where required.
• Created Transforms (MST) and Patches (MSP) for various vendor applications and in-house applications.
• Used Filemon and Regmon extensively to determine which files and folders required elevated privileges.
• Expertise in handling installs and uninstalls Custom actions, which give additional functionality to the windows installer package.
• Created VBScript, Wise script Custom Actions that add additional functionality to the Windows Installer setup package
• Imported all the enterprise applications into the Software Manager Database and did a thorough evaluation during Conflict Resolution to make sure the created package does not break existing applications.
• Worked extensively in creating, Collections, packages and Advertisements on SCCM for UAT and for deployment.
• Documented the Procedures at every stage right from wise server installation to packaging, conflict resolution, testing, UAT, and delivered it to the client.

Environment: SCCM, Wise package studio 8.0, VM Ware Workstation 7.0, Norton ghost 8.0, VB Script, WMI Script, ORCA, Hyper-V.

Confidential, Exton, PA

Application Packager

Responsibilities:

• Analyzed software application's irregularities to resolve application glitches. dis involved re-creating and troubleshooting application errors and investigation potential workarounds.
• The environment consists of over 100 servers in a mixed Meta Frame Xp and Citrix Presentation.
• Installed and configured Wise Package Studio 7.0, maintained the wise share point, software manager database and the wise clients.
• Responsible for creating a highly-automated Citrix environment ranging from automated installations, maintenance and updates of Citrix servers, ICA clients, application packaging, delivery and testing.
• Engineered high-quality solutions as per Citrix and Microsoft Best Practices and Quality Assurance.
• Performed infrastructure assessment and provided client with deliverables such as Citrix Presentation Server Infrastructure Assessment, Testing methodology documents.
• Worked with project sponsors, identified deliverables and delivered milestones and checkpoints, managed project scopes, organized and maintained the project plan and tasks, engage in quality control.
• Helped standardize workstations and file servers including, hardware software, naming conventions, and IP addresses, Implemented file system, firewall security and disaster recovery strategies.

Environment: Windows 2003 Server, Citrix XenApp, VM ware 6.0, Wise Package Studio7.0, Citrix Management Console (CMC), OSD deployments.

Confidential, Minneapolis, MN

Software Packager

Responsibilities:

• Worked on various applications to build MSI packages and Transforms, Merge Modules and Patches according to the package requirement using Flexera AdminStudio 11 on Windows 7
• Package created and deployed using App-V Sequencer and App-V Management Console
• Prepared, configured and installed App-V 4.6 sequencing server
• Migrated Windows XP to Windows 7 using SCCM 2007
• Worked as an application steward to produce the installation instructions needed to package an application. dis involved interacting with the technical team and owner of the application to produce the desired results
• Hands-on experience on application compatibility analysis and adjustment
• Created Custom Actions that add additional functionality to an MSI using VB Script
• Used VMWare workstation 9.0 application for having clean base OS for packaging and testing
• Created software packages using Powershell 3.0 for silent installation
• Extensively worked with Orca to edit the MSI tables and Merge Modules
• Used Filemon, Regmon and System Monitor tools to resolve the issues with MSI packages
• Domain and local accounts, cross domain autantications are managed by Active Directory
• Involved in documenting the standards and procedures of packaging and testing the packages
• Handled daily ticket requests using IT Service Management tool

Environment: Flexera AdminStudio 11, Windows XP/7, VMWare 9.0, PowerShell 3.0, Orca, SCCM 2007, App-V 4.6, VB Script, Active Directory, Altiris, Windows Server 2010, ITSM 7

Confidential, Long Island City, NY

Application Packager

Responsibilities:

• Involved in migrating the current infrastructure from Windows XP to Windows 7
• Generate Custom Reports on Hardware and Software Inventory, Package Deployment Status using SQL Queries.
• Test applications compatibility using Application Compatibility Tool Kit(ACT) 5.5
• Created Windows Installer (MSI) packages for global corporate distribution using Wise Package Studio 7.0 and Microsoft App-V.
• Created Windows Installer Transforms (MST) for customizing and rationalizing MSI's.
• Created custom VB Scripts to perform automation, installation and configuration tasks within MSI packages.
• Participated in weekly Standards, Procedure, and Administration meetings.
• Created, modified and customized MSI packages using Wise Studio (5, 6 and 7), the Walls 3 MSI tools and Orca.
• MSI re-packaging using Altiris Wise Package Studio and deployment on Windows XP.
• Tools used included VMWare6, Filemon, Regmon, Dependency Walker and numerous other monitoring tools like Process monitor and Process Explorer etc., and investigative utilities.
• Provided training for new team members locally and parallel teams overseas.
• Maintained several Citrix servers for packaging and testing.
• Created, maintained and used several Windows XP “Ghost” images for packaging and testing.
• Maintaining and Troubleshooting Windows XP Computers.
• Created Windows Installer packages (.MSI) and Patches using Install Shield Admin Studio 11.0
• As a level III support, resolved Problem Tickets raised by End Users.
• Resolving Registry, dll’s, ocx’s ODBC Conflicts and user profile issues using Remote Desktop and Dameware remote tools.

Environment: Wise Package Studio 7.5, VMWare Workstation 6, Windows XP, ODBC, Ghost, Microsoft App-V 4.5, Altiris 6.0, Citrix Server, VB Script, MSI Tools, Orca, SMS Installer, Filemon, Regmon, Procmon.

Confidential, Hillside, IL

MSI Packager

Responsibilities:

• Involved in entire Packaging Process i.e., requirement gathering, developing packages, peer reviewing and distributing on to UAT machines through Altiris deployment tool.
• Developed Windows Installer packages (.MSI) using Install Shield AdminStudio 9.5.
• Customized the packages using transforms (.MST) developed with Tuner and Developer to run alongside the original vendor Windows Installer setup package (.MSI).
• Created Custom Actions that add additional functionality to an MSI using MSI/VB Scripts.
• Worked with the Ghost imaging software for creating the images.
• Used third party tools Utilities like Filemon, Regmon and InCntrl to resolve the issues with MSI packages.
• Tested the applications on Lockdown environment.
• Utilized AutoIT V3 to automate tasks in a way not possible or reliable with other scripting languages (e.g. VBScript and Wise Script).
• Analyze complex system and system configuration issues and provide solutions
• Worked closely with the administrators in setting up and preparing the machines for packaging and testing.
• Performed quality assurance analysis on all the packages before distributing them to production environment
• Documentation of troubleshooting & issue resolution along with strategic planning, scheduling, and tracking of software distributions.

Environment: Install shield AdminStudio 9.5, Windows XP, Windows 7, SCCM 2007, VMware, VBScript, AutoIT V3, Filemon, Regmon

Confidential, Rochester, MN

Application Packager

Responsibilities:

• Developed Windows Installer packages (.MSI) using Install Shield AdminStudio 8.0.
• Created transforms (.MST) with Tuner to run alongside the original vendor Windows Installer setup package (.MSI) during deployment to add data and to allow future patching and updating.
• Used ORCA for Validating MSI Packages.
• Created Custom Actions that add additional functionality to an MSI using VB Scripts.
• Used Ghost Imaging software for imaging purpose.
• Involved in testing the Application Packages in on managed environment.
• Experienced in using the Utilities like Filemon and Regmon to resolve the issues with MSI packages.
• Used all the available tools in Install Shield AdminStudio effectively in developing the Windows Installer Packages
• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.
• Worked closely with the administrators in setting up and preparing the machines for packaging.
• Published the Repackaged MSI using Radia HP

Environment: Install shield AdminStudio 8.0, Windows NT 4.0, XP, Windows 7, 2003 Terminal Server Edition, Ghost, VBScript, Filemon, Regmon.

Confidential

Windows Software Packager

Responsibilities:r

• Working as an application steward to produce the installation instructions needed to package an application.
• Involved in interacting with the technical contact and owner of the application to produce the desired results
• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Adminstudio 11
• Created Custom Actions that add additional functionality to an MSI using VB Script and Install Scripts
• Worked on converting the applications which were packaged using old SMS or WinInstall software.
• Created batch files and vbscript wrappers for automated installs.
• Used Orca for editing and validating the MSI packages
• Used debugging tools such as Process Monitor, Filemon and Regmon to investigate the permissions on files and registries for the application to function properly
• Involved in Peer Review process, to validate the packaged applications for standards and functionality before actually submitting to the Testing Team.
• Deployed Applications using SCCM on UAT machines.
• Monitored SCCM package distribution and execution status. Reported the status when required or as requested.
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMWare 6.0 Software for having clean base OS for packaging and testing.
• Involved in documenting the standards and procedures employed for packaging and testing the packages
• Involved in managing and implementing Active Directory and Group Policy Objects on Windows 2003 and Windows 2008 server.

Environment: Adminstudio 11, Sccm2012, Windows 7, Windows XP, VMware Workstation 6.0, Orca, Test Director, InCntrl, Filemon, Regmon, SCCM 2007

Confidential

Desktop Engineer

Responsibilities:

• Worked on Windows XP to Windows 7 Migration Project.
• Repackaging third party applications in to MSI format to support company standards and distribution methods.
• Worked on Install Shield, Adminstudio repackager to create MSI packages to deploy on to windows-7 32bit and 64 bit workstations.
• Created silent installs to various vendor applications and created Transforms to vendor MSIs using install Shield Tuner and Orca.
• Used Microsoft SCCM 2007 to publish application packages for deployments and to monitor deployment status
• Worked on . Confidential files like creating/merging, debugging the invalid entries and working with existing Registry using VB Scripts etc.
• Experience designing, implementing, and supporting Microsoft Application Packaging Software App-V 4.6
• Used App-V4.6 to sequence the applications on Sequencer and Streamed (.ICO, .OSD, .SFT, .SPRJ) files onto the client by publishing them through the SCCM Console.
• Used App V debugging tool and ACDC to debug App V application.
• Created workstations build records using VMware and we build the packages on VMware.
• Experience on implementing AdminStudio and Windows Installer security concepts and best practices and monitoring of SCCM package deployments.
• Worked on troubleshoot SCCM client health and package related issues and remedy them.
• Experience designing, engineering, and implementing SCCM environment.
• Worked to create patches for highly-secure environment.
• Responsible for deploying Applications using SCCM to the user profile and having BA’s test the initial functionality of the Application.
• Worked on applying isolation modes to individual directories and subdirectories as well as to registry locations.
• Created core packages like MS Office, MS Visio, MS Publisher and MS Access for Windows 7 glod Image itself.
• Packaging / repackaging applications for distribution via SCCM using Install shield and wise package studio 7.0.
• Experience troubleshooting and elevating registry and file system security through MSI in a locked down desktop environment.
• Used Process Monitor and Process Explorer to identify errors and troubleshoot the package.
• Responsible for creating packages for Citrix environment.
• Develop packages for streaming with Citrix XenApp 6.5 using XenApp Streaming Profiler, repackage the MSI as needed with customization for the Citrix XenApp 6.5 environment.
• Experience with application packaging and deployment for Windows 7 in MSI and App-V format.

Environment: Install Shield, wise package studio 7.0, Windows 7, Windows XP, SCCM 2007, App-V 4.6, process, Citrix XenApp, MDOP, VBScript, Wise script editor, Windows bat script, PowerShell Scripting, Windows Server 2008.