SUMMARY

• Around 8 years of experience in SCCM Administration, Application Packaging on Windows XP Professional, Windows Vista, Windows 7, Windows 8 and Windows 10.
• Expert knowledge in the entire Wise Package Studio Suite, Install shield flexera Admin Studio and Microsoft Windows Installer technology.
• Extensive experience in deploying clients, Managing Software Packages, Software distribution and software metering in an SCCM environment.
• Experience in Microsoft Application Virtualization (APP - V and Thinapp).
• Experience in deploying application through Citrix XenApp including Application Streaming Process, Application Delivery Criteria and User Profiles.
• Strong knowledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI database tables etc.
• Experience in Office 365 Pro Plus installing new updates product and uninstalling older version during installation.
• Experienced in all stages of the Software Packaging lifecycle functions requirements gathering, analysis, design, development, test and implementation.
• Experience in Microsoft Application compatibility tool, Orca, File-Mon, Reg-Mon, Process Monitor.
• Experience in Installing, Configuring and Maintaining SMS and SCCM 2016.
• Experience writing scripts using Wise Script, VBScript, WMI scripts, batch files and power shell.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Exceptional skills and experience in automated software installation design and packaging using Install Shield and Wise Package Studio
• Extensive experience in computer system testing and support with expertise in Windows scripting, detailed test plans and matrixes, and troubleshooting complex issues.
• Dedicated, hardworking individual with the interpersonal communications skills to work at all levels of the organization; works well in teams or individually to achieve goals and objectives
• Worked on SQL queries for creating reports.
• Experience in resolving ICE errors and resolve conflict in MSI packages.
• Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing and support.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

SCCM System Engineer/Software Packager

Responsibilities:

• Installing and configuring SCCM clients
• Managing installation of Applications and Critical updates for production.
• Preparing Software Applications for massive Rollout. Planning deployments and large installations.
• Asset Management and Hardwar Testing OS Image creation.
• Logging of calls
• Follow up on support and 3rd party calls
• Package as many non-base image packages as possible into a format that will support Microsoft’s .AppV technology.
• Any application that isn’t considered part of the base image should be analyzed and tested for application capability with .AppV.
• Tools such as AppDNA can be leveraged to help identify problems or incompatibilities.
• Convert Windows Installer to .MSI using InstallShield and QA Testing sequenced software.
• Work closely with the Product, QA, and Development teams during all phases of the software package lifecycle.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5

Confidential

Application Packager

Responsibilities:

• App-v 5.0 Evaluation, Client Deployment.
• Creating MSI using Install Shield, Flexera Admin Studio, Orca
• Reviewed the existing library of software that has been packaged for automated deployment.
• Packaging by creating Script or Native Installers
• Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.
• Creating the packages in SCCM Deployment Tool (SCCM 2012) Developing the packages for Citrix environment (XenApp 6.5).
• Create and maintain systems documentation for testing and validation.
• Incident handling for production issues. Introducing standard process / best practices.
• Performed SCCM Client Remediation.
• Managed distribution of packages, metering rules in SCCM 2012.
• Handled application deployment from SCCM 2012 to win 7 machines and server.
• Production Deployment of Software packages.
• Create Custom Task Sequences for Role based Deployment.
• Creating Collections and maintenance of collections.
• Retiring Applications in SCCM 2012.
• ImageX backups for machines.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5

Confidential, Dubuque, IOWA

Software Packager

Responsibilities:

• Involved in designing standards and rules (specifications) for our clients application packaging needs.
• Reviewed the existing library of software that has been packaged for automated deployment. Reviewed Business Requirement Documents and the Technical Specification
• Assessment for compatibility with Win 7 64 bit. Packaging by creating Script or Native Installers and remediating legacy applications for Windows 7.
• Work with cross-functional teams to define technical requirements and resolve technical issues. Created lot of Custom Actions to customize applications based on the environment.
• Create and maintain systems documentation for testing and validation.
• Incident handling for production issues. Introducing standard process / best practices.

Environment: Win7 64 Bit, Win Server 2008, Citrix XenApp 6.5