SUMMARY

• VMware Technology Professional having 8+ years of I.T experience in VMware, Windows, and IT Support.
• Extensive experience in Windows 2012/ 2008/2003/2000 servers at single or multi domain Platforms.
• Hands - on experience in Project Management, Deployment, Installation, Administration, Maintenance and troubleshooting of various Microsoft Operating Systems and Application, Networks and Computers.
• Experience in Active Directory, GPOs, DNS, DHCP, File & Print Server, IIS (Web Server), IIS 5.1/6.0/7, FTP, Terminal Server, ADFS.
• Extensive experience with Windows 2008 clustering services.
• Active demonstrated strong analytical, troubleshooting and Interpersonal skills with a customer focused approach.
• VMware vSphereESXi 4.1/5.0 design, setup installation configuration and Administration.
• Installation, Configuration and maintenance of Hosted VMware and windows products.
• Design, Implementation, Testing and Deployment of VMware Infrastructure.
• Installation, Configuration and Administration of VMware vSphere4.0, ESX 3.5 and ESXi Server, VMware VCOPS.
• Virtual Networking(Virtual Switches, VM Kernel Ports)
• Add Virtual Storage (Access Control and VMFS Data stores)
• Creation, Management and Configuration of Virtual Machines, Clone and Templates.
• Customize guest operating system on Virtual Machines.
• Created DRS and Custom roles for users and Administrators
• High availability, Clustering, VMotion, Storage VMotion, VRealize.
• Server Consolidation with VMware Converter (P2V Conversions)
• Snapshot manager and restoring a snapshot.
• Knowledge of DR using SRM for VM's.
• Expertise in PowerShell scripting.
• Performance and capacity planning for VCenter environment using VCenter operations Manager.
• System Administration-Managing Users, Groups, Roles and Access Permissions.
• Set up and monitoring performance monitoring and capacity planning.
• Managing Tasks, Events and Alarms in VMware Infrastructure.
• Knowledge on iSCSI SAN, NAS, NFS storage and RAID concept.
• McAfee EPO Antivirus Virtual Server Implementation and Administration.
• Strong leadership and communication skills and working experience with customers, end users and colleagues.
• Demonstrated ability to work in both individual and team environments.
• Strong analytical, problem-solving and communication skills, with particular emphasis on clear, detailed Business Requirements into Functional Specifications, and generating reports for management.
• Adapts to new systems and environments quickly, takes ownership of all duties, meeting management skills, Good work ethics, Group and individual based problem solving and decision making abilities.
• Strong leadership and communication skills and working experience with customers, end users and Colleagues.
• Demonstrated ability to work in both individual and team environments.

TECHNICAL SKILLS

Operating Systems: Windows Server 2012, 2008, 2000 & NT, Windows Desktop OS 8, 7 & Windows XP

VMware Tools: ESX & ESXI Servers (5.5 through 3.5) Virtual Center, vSphere, VMware Converter, vMotion, SVMotion, DRS, HA, DPM, FT

Hardware: Cisco UCS, Dell PowerEdge R 820/815/810/720/715 , HP ProLiant DL 360/380/580 BL460C, BL20P, HP Chassis C7000 & C3000

Backup Software: EMC Avamar, IBM Tivoli TSM, Symantec, VMWare SRM

Migration Tools: Zerto, VMware SRM, VMware Convertor, Platespin

Directory Services: Microsoft Active Directory, DNS, DHCP

Networking Protocol: TCP/IP, HTTP, DHCP, DNS, POP3, SMTP, SNMP

Miscellaneous: IPAM, DSView, CyberArk Password Vault, Remedy, Navigator, Dell OMSA

PROFESSIONAL EXPERIENCE

Confidential - Phoenix, AZ

WINDOWS & VMWARE - Technology Lead

Responsibilities:

• System analysis, monitoring and performance tuning for Windows 2000/2003/2008 Servers.
• VMware ESX 5.5& 5.0 Host Server Installation, Configuration & Maintenance, VSphere Suite with P2V, Virtual Machines Installation, Configuration & Maintenance.
• Monitoring the operating system, database & network by using the monitoring tools (Patrol and WMI).
• Installed ESX and ESXi servers on HP, DELL and IBM hardware.
• Configured HA, DRS clusters and capacity planning for new clusters, configuring FT for important VM's.
• Created resource pools and also added VM's into the pools.
• Performed Microsoft File and Print services management tasks.
• Worked on ESX and VM storage issues and also coordinated with the storage admin team.
• Performed P2V Hot conversions using converter enterprise 4, 5 and also the P2V cold conversion using VMware Converter Boot CD.
• Worked on Disaster Recovery Exercises for DR Plan for Production Servers.
• Analyzed and Implemented OS patches and hot fixes as well as other OS configurations and updates using Blade Logic Patch Management tool.
• Involved in creating VSwitches and created different ports groups for different purposes.
• Involved in troubleshooting the DNS, DHCP, IIS and Active directory.
• Maintained Web Servers by installing Microsoft IIS7.
• Active Directory and Operating System account management With NTFS permissions.
• Maintaining FTP Sites and creating Virtual Directories in IIS7.
• Created User Accounts and Groups in Active Directory.
• Updated and upgraded the ESX servers using VCenter update manager.
• Compaq/HP Blade Server hardware maintenance and HP Insight Manager.
• Involved in the migration of Virtual Machines and Virtual machines files using the VMotion and Storage VMotion.
• Configured VRealize on different
• Up gradation of Windows server's service pack and security patch as per schedule.
• Configuration and Maintenance of Microsoft Windows cluster Servers.
• Developed technical notes and user guides for new software installations for end users.
• Used Remedy Tool for ticketing process on fixing Incident Reports and Change Requests.
• Involved System Administration Level III support for Windows 2003/2008 Servers.
• Installation, configuration & maintenance of Windows 2000, Windows 2003 & Windows 2008 Servers with Active directory Infrastructure, DNS, DHCP.
• Performed LUN management, RAID groups, and storage groups.

Confidential

VMware Administrator

Responsibilities:

• Deployment, Configuration and maintenance of Enterprise environment servers running Microsoft Windows 2012, 2008, 2003 on various hardware platforms including HP, IBM & DELL
• Installation, Configuration and support troubleshooting of Microsoft Hyper-V servers with Windows 2008 Server R2, & Windows Server 2012
• Monitor and remediate IBM Tivoli TSM Backup Software for missed and/or failed backups and remediate issues related to backups on end client servers
• Build and support new VMs and Installed Microsoft Windows 2012, 2008/2003 Servers.
• Performed conversions P2V and V2V Servers using VMware Converter
• Migration of VMs and data across different servers using VM Migration and Storage vMotion
• Created User Accounts, Domain Accounts, and Distribution Groups with Active Directory.
• Used Service Desk Tool for Incident Reports/Tickets, Change Management, and Request Management in Service Desk by meeting the SLA requirements.
• Installed and Configured WIN, TCP/IP, DNS, DHCP, IIS and Terminal Services.
• Managed VM’s and ESX Servers by using vSphere, Putty and Web Access and installing the VMware Tools on the VM.
• Extensively worked with Active Directory Services, IIS Servers, DNS, and DHPCP.
• Maintaining the File Server, Application and Print Servers and teamed the project for Xerox secure print
• Configuration of remote management and troubleshooting via IDRAC, IBM AMM, HP ILO
• Upgrading and remediation of applications and servers in accordance with ITCM
• Involved in server setup and in joining the servers to domain using enterprise Gold Image builds

Confidential, Austin, TX

Windows and VMware Engineer

Responsibilities:

• Created User Accounts and Groups in Active Directory (AD).
• Involved in installation and configuration and maintenance of Windows 2008/2003/2000 on HP ProLiant Servers
• Involved in troubleshooting the issues related to Servers, Local Services, Data Centers, and Server Configuration for Microsoft Windows Systems.
• Configured HA, DRS clusters and capacity planning for new clusters and configured FT for the important
• VM's and also Maintained FTP Sites, Web Servers and created Virtual Directories in IIS7.
• Cloning, deploying VM's to Template, Templates to VM's, VMotion, Storage VMotion etc. Configured the NTP server in ESX Server for the time synchronization between ESX and VM's.
• Generated report summary and performance for ESX Servers and VM's. Created snapshot's for the VM's and also created new folders, data centers, clusters and resource pools in the VC.
• Involved in Scheduling Tasks, Monitoring Tasks, Created alarms and Deploying load balancing, implementing Network security.
• Deploying HA & DRS Cluster, Managing resources. Migrating virtual machine configuration files and virtual disks from one Data store to another Data store. Migration of servers P2V and V2V by using VMware Converter.
• Involved in Customizing VM's (Memory, hard disk, NIC) and Analyzing log files, Resources utilizing monitoring.
• Problem analysis and Troubleshooting of ESX Server with service console. Resolving issues on servers, VLANs, routers, and switches in the data center.
• Responsible in using BMC Remedy System for incident, change and problem management.
• Created new VMware virtual machines to meet the specifications provided by the Client.
• Configured VMotion for Hardware Resource Management.
• Troubleshooting the Hung VM Sessions on ESX Host and sending the files to VMware support for resolutions.
• Supported and Managed VMware ESX 3.5 and 4.0 infrastructure for production/non production environments including HA/DRS Clustering.
• Creating and managing security groups and reconciliation of the same regularly.
• Involved in On Call rotation for supporting production strictly maintaining SLA's.
• Created documentation for Server Builds, Application Installations, Mapping the drives and Issues which occur during software upgrades.

Confidential

Windows & MS SQL Administrator

Responsibilities:

• Configured and maintained Active Directory - User Management, Implementing various policies for the user using the group policies on Windows 2000 & Windows 2003 Server
• Implement Root, Forest and Child Domain System with Additional Domain Server in the different sites
• Configure the Remote Access Server for the remote client
• Configured Print and File Servers and allowed access to users using Group Policies
• Created User Accounts, Configured User Profiles, Created local and Global Groups and implemented Group Policies
• Updates, patching and software installations via group policies (GPO)
• Implemented Windows 2003 Server as Backup Domain Controller for Active Directory
• Configured and Maintained DNS, DHCP and WINS on Windows 2000 & Windows 2003 Server
• Shared Folders, Planned and Assisted in configuring NTFS Permissions
• Installation of Operating Systems Win98, Win XP, Win NT, Win 2000, Win 2003
• Coordinate hardware and software installations and upgrades to ensure work is performed in accordance with company policy
• Coordinate and monitor troubleshooting to isolate and diagnose common system problems: document system events to ensure continuous functioning.
• Recommend course of action and implement as approved
• Troubleshoot the DNS servers by using tools like nslookup, event logging, debug logging
• Monitor server hardware, performance, and up time and respond to outages promptly
• Document server builds, server outages, and backup failures
• Configured windows Active\Active cluster & log shipping to maintain high availability.