Amazon Web Services(AWS) Solution Architect/Support Resume Herndon, VA - Hire IT People

SUMMARY

Results oriented, experienced technology professional with demonstrated expertise offering a unique blend of technical & business experience within the federal government and private sector. Outstanding leadership and verbal, written, and interpersonal communication skills resulting in effective working relationships and top performance among staff.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Amazon Web Services(AWS) Solution Architect/Support

Responsibilities:

Provide 3rd level escalation and technical support for 30 + Confidential commercial and government clients
Assist clients with their AWS issues, such as system outage troubleshooting and act on PagerDuty and Pingdom alerts, site whitelisting and managing site certificate. Manage site content routing, Create DNS entries and user accounts in AD domain controller
Manage and Create AWS resources such as ec2, vpc, route 53, s3, workspace, IAM, RDS, Cloudwatch, security groups, elastic load balancer (elb)
Utilzed Cloud Watch to monitor resources such as EC2, CPU, memory, Amazon RDS DB services, EBS volumes.
Ability to maintain high availability infrastructure in AWS, and to process requests like creation of servers and other AWS resources.
Restore SQL databases from backups, manage SQL Database permissions, create new SQL database, create and manage AWS workspace using DUO and Active directory
Document articles in knowledge base
Follow policies and procedures for Change and Incident Management

Confidential

AWS Cloud Architect

Responsibilities:

Created a Virtual Private Cloud (VPC) with Private and Public Subnets; Configured Routing tables for both Private and Public Subnets,Configured Internet Gateway for the Public Subnets, Configured NAT instance in Public Subnet to enable instances in the Private Subnet to initiate Outbound traffic to the internet but prevent the instance from receiving Inbound traffic initiated by someone on the internet
Created auto scaling group, enable CloudWatch
Attached Elastic Block Storage (EBS) to EC2
Created security groups for both Private and Public EC2
Created Elastic Load Balance (ELB)
Created WordPress site using existing cloud Formation templates
Created AWS Workspaces
Monitored CloudWatch events and took appropriate actions

Sr. System Administrator

Confidential

Responsibilities:

Assisted email migration for over 65, 000 users from Lotus Notes to Microsoft Office365
Develop standard operating procedure documents
Point of contact for vendor escalation and coordinate with change request
Troubleshoot sync issue between local FAA domain and Microsoft managed (cloud) domain
Manage transport rules for SPAM filtering
Provide 3rd level escalation and technical support for all user experience issues
Assist users with their Office365 mail issue; such as mail routing, login issues, Microsoft Outlook issues and mobile devices.
Administer Office365 using PowerShell to manage users’ mailbox and room permissions, mailbox delegation, creating distribution list and Security groups, and bulk settings for users and groups.
Manages Active Directory 2008/2012 user accounts, security, and group policy
Support Microsoft Lync 2010/2013
Administer Lotus Notes legacy servers; such as replication issues, database permissions. Work with vendors to resolve server hardware issues and assist users with lotus notes application issues
Serve on the Operations side of the DevOps team to develop, test, and deploy Office365