PROCESS ANALYST Resume Dallas, TX - Hire IT People

SUMMARY

Results - driven, efficiency-conscious Business Process Improvement Professional, with extensive experience in business analysis, business process engineering, lean methodologies, business systems implementation, business process design, project management, and employee development.
Skilled in planning, administering, coordinating and executing successful process improvement programs, with a track record of improving operational and business infrastructures.
Exceptional relationship builder and negotiator, successfully presenting and selling strategic plans and programs to executive-level decision makers.
Collaborate with senior stakeholders to effectively prioritize activities and achieve defined objectives, translating business requirements into operational solutions and process improvements to achieve corporate performance goals and targets.
Multi-industry background encompassing business, banking, finance and mortgage, IT enterprise systems, digital transformation Robotic Process Automation (RPA), information security, ITIL, telecommunications, manufacturing, materials and logistics, and the deregulated utilities space.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

PROCESS ANALYST

Responsibilities:

Documented current state processes for automation, developing Use Cases utilizing modified Agile techniques to develop robotic automation with Automation Anywhere.
Define business requirements and future state processes. Provided engineering support and serve as Business Liaison for all engineering and automation.
Support Automation Engineers and provide guidance in process alternatives and interfacing with IT groups to resolve technical issues.
Manage change and release management for test, QA and production releases of new and production releases. Provide post production support for future changes and updates.

Confidential

TECHNOLOGY RISK CONSULTANT

Responsibilities:

Developed business processes to enhance overall risk and governance model in support of governance, risk, compliance, information security and IT groups.
Ascertained process requirements and developed processes and strategies that address identified risks and root causeswith appropriate tool and process modifications.
Succeeded in resolving process gaps in global information security to bring processes in compliance with industry best practices, policies, standards and regulatory requirements.

Confidential

PROCESS ENGINEERING MANAGER

Responsibilities:

Spearheaded team in definition, development and implementation of strategies to promote and implement process improvement initiatives, in addition to developing polices to drive business and process maturity.
Oversaw process engineering activities in support of IT and business processes used for software and process development.
Managed process definition, re-engineering, and process improvement for Agile software development teams.
Produced E2E solutions that supported robust business and process solutions and optimized use of appropriate tools and technology.