SUMMARY

• With over 15 of years of technical experience in Network Management, System Development and Infrastructural Support my short - term goals has been to build strong successful relationships to secure a model of perfection in service and professional networking.
• Customer liaison with a priority in executing this model to extend long-term relationships in the IT industry.
• My career has been centered around the following career paths: Management and Project Leadership, intermediate Architecture and Design, VDI Development and Support, System & Network Engineering, Application Development and Break-fix Expertise.
• It always been a passion for me to excel, lead and work comfortably with both teams and clientele.

TECHNICAL SKILLS

Languages: HTML/DHTML, JavaScript, ASP, Visual Basic, VB Script, WISE Script

Ticketing System: Remedy, Altiris, Pac-Man, Heat, Service now

Hardware: COMPAQ, Dell, IBM, Macintosh, CISCO, Cisco PIX 500 Series, NORTEL, HP, IBM

OS: Windows 2012/2016 R2 Server, Windows XP/7/8/10 Professional, MAC OS, VMware ESX/VSphere 5.x, 6, Novell Netware 4.x, 6x, GroupWise 5.5

Ancillary Skills: Active Directory, Altiris, Arc serve 11, Install shield, AdminStudio 11, VERITAS 10, Lotus Notes Domino, MS Exchange Server, MS Office 2012 Pro/365, HP Pro/Top, Citrix XenApp/XenDesktop, Websense, SCCM 20007/2012, SCOM, VMWare VDI Technologies. ITILV3 and Rightfax. Azure, Office 365, Lync, SharePoint and PowerShell.

PROFESSIONAL EXPERIENCE

Confidential

Network Administrator

Responsibilities:

• Configured Backup and Restore policies for all Exchange 2013-2016 database, mailbox servers, user profile, Sql, IIS, etc. Supported approx. 35 Windows 2012\2012R2 server with ADDS, AD, Exchange 2013, IIS, Domain Controllers and Member Server farms.
• Designed and Administered Cluster Farms using MS Cluster Administration.
• Integrated Exchange 2013 with active Directory using baseline configuration base on both vender and corporate compliance standards including GPO, Security Group, Global Catalog.
• Managed and deployed approx. 1600 patches, service packs, updates, software and Windows 7pro\10 OS to 400 client machine and vm client using SCCM 2012 and MDT Task sequencing.
• Administered enterprises level SCCM 2012 roles and Policies including both OD deployment and Software distribution.
• Installed, configured and manage SCOM Exchange Management Pack for Exchange 2013/2016operational monitorining.
• Installed and configured DHCP Domain services.
• Supported Server andclient IP addressing for both static and dynamic configurations
• Add and remove workstations on Domain
• Installed and administrated DNS, DNS database, forward and reverse lookup for primary and alternated zones
• Installed/Configured Windows 2012 and 2012R2 for Domain services.
• Installed/Configured SQL 2012 Server, database and instances.
• Installed Framework based application and OS features using .Net 4.×, 5.x and C# 7.x

Confidential

Windows Build Engineer

Responsibilities:

• The core function of my responsibilities was to manage a mid to large enterprise infrastructureincluding 6,000 users, desktop, virtual application and OS.
• Created corporate standard IT support tier level, technical roles and documentation, disaster recovery and remote procedures.
• Configured Windows 2012 Server features for IIS, SQL and SCCM site server for SSL\TLS support.
• Configured and managed ssl connection and certification for wsus clients and agent support. I also managed those connect via MOM and SCOM within SCM environment.
• Installed Framework based application and OS features using .Net 4.×
• Created, tested and Deploy Application and OS using SCCM task sequence.
• Validated and Deployed Custom Core Windows 10 Pro and Win 7 Corp OSD to user.
• Primary Support for SharePoint, AD and SCCM 2007, 2010.

Confidential

VDI Systems Management

Responsibilities:

• The core function of my responsibilities was to manage a mid to large enterprise infrastructure including 12,000 users, desktop, virtual application and OS.
• Administered approx.7800 Office 365 user licenses and account.
• Managed user in 365 Administration Center including add\remove\restores
• Manage directory sync, scheme update and adfs using Azure.
• Created corporate standard IT support tier level, technical roles and documentation, disaster recovery and remote procedures.
• Primary support for Active Directory, Windows 2012 R2, Exchange 2013 and GPO management.
• Supported VMware-based solutions spanning VMware’s product portfolio from the vCloud Suite to the Horizon Suite.
• Administered VMware VSphere 5x, 6 hypervisor technologies including support for vcenter, vMotion, Storage vMotion, DRS, HA, SRM, VCAC, PS, and Horizon Suite.
• Creation and modification of applications using AdminStudio 10 to create MSI, MST, EXI. Also, support for App-V 4x/5x.
• Manage Server Farm, System Roles administration and software distribution of SCCM 2007, 2012 and SCOM environment.
• Installed/Configured Windows 2012 and 2012R2 for Domain services.
• 3rd level support with uses of Service now and Heat ticketing system. Task including escalation, change control, disaster recovery and issue tracking.
• Manage agent installing and role delegation for utilizing SCOM 2012 as a monitoring tool.

Confidential, Cincinnati, OH

Tech Lead/VDI System Engineer

Responsibilities:

• Created Standards, Policy and guidelines for Corporate IT and business infrastructure.
• Supervise project related to Application Development and Software distribution within the organization.
• Administer desktop environment involving 35,000 end client user and desktop.
• Responsible for packaging and repackaging software using AdminStudio 10 complete suit, App-V, Mst, Mst, SCCM 2007 and SCCM 2012.