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Administrative Assistant Resume

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SUMMARY

  • Ability to focus and prosper in a fast paced environment
  • Disability organized and hardworking
  • Cordial personality and extremely courteous
  • Ability to create beneficial relationships with co - workers and clients
  • Able to communicate effectively over the phone
  • E-mail, MS office, Lotus notes, Excel, Word, Power point, Outlook
  • Quick Books Accounting, Pro-Com Accounting, MAS90
  • Workers Compensation (Medical Only) claims processing

PROFESSIONAL EXPERIENCE

Administrative Assistant

Confidential

Responsibilities:

  • Answering multiple phone lines, directing the call to the appropriate personnel
  • Assist team members as a backup in the front office when needed
  • Check & distribute daily mail
  • Handles UPS account incoming, outgoing, & returns
  • Track & report daily production
  • Process replies on Operation mgr. dictation or notes through e-mail
  • Print blue prints for commercial landscaping projects
  • Gather new employee packages for new hire

Switchboard Operator

Confidential

Responsibilities:

  • Answered multiple lines on switchboard
  • Handled UPS account incoming, outgoing, & returns
  • Schedule meetings / Teleconference with various vendors
  • Processed replies on Operation mgr. Dictation or notes through e-mail
  • Monitor inventory level & performance to maintain sufficient inventory for stocking needs
  • Relieve Operations mgr. Of Administrative projects for work overflow
  • Track & report daily production
  • Research, draft and / or abstract reports
  • Dealt with difficult customer situations in a respectful and courteous manner
  • Developed welcoming phone manner while handling all inbound and outbound calls

Receptionist

Confidential

Responsibilities:

  • Answer multiple phone lines
  • Welcoming Customer Service to walk in visitors and vendors
  • Counted numerous volume of diamonds in the Kiosk department
  • Reliable and the ability to work independently under pressure

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