SUMMARY

• Integration and installation (hardware and software) of HP, Compaq, IBM, Toshiba, Hewlett Packard, Dell, and Intel servers, workstations and PC’s.
• BASH, Korn, Perl, Ruby, Powershell, JSON, and VB Script writing
• Setup, Configuration, and Administration of SCO Unix Open Server 5.0.6 and SCO UnixWare 7.1.1, Suse Linux Enterprise Server 11 - 12, RedHat Enterprise 4.1 - 7.1 and Ubuntu Server 14.04 as well as AIX 6.3 HP-UX 11.1 and Solaris 8-11, Mac OSX
• Setup Configuration, Maintenance, and Administration of Nagios Core and XI Monitoring Application
• SolarWinds and APM, and Icinga
• Maintenance and Administration of MySQL, Apache and nginx
• Setup Configuration and Administration of Windows NT, 2000, 2003, 2008, and 2012 Servers
• Setup Configuration and Administration of WSUS
• Configuration and Administration of Microsoft Exchange 5.5, 2000 and 2003 Servers
• In-depth knowledge of setup and configuration of MS DOS 6.22, Microsoft Windows 3.11, 9x, NT, 2000, XP and Windows 7.
• Creation and Support of virtual machines using VMware 5.x - 6.x
• Support for AIX 6.3, Solaris 9,10, and 11, Red Hat Enterprise 4.1 - 7.1, HP-UX 11i, Ubuntu 14.04, NCR, Tandem, Oracle 8, 9&10.
• Support and configuration for Postini and Messagelabs anti-SPAM
• Creating system images for Windows NT, 2000, XP and Windows 7
• Installation, configuration and administration of various Atlassian products (Jira(bug tracker), Confluence(wiki), Bamboo(code project management), Fisheye, Crucible, and Crowd(single sign on))
• OpenLDAP 2.3.43 - 2.4.40 configuration and implementation of Single Sign-On between Linux and Windows systems
• OpenVPN Client, Server and Access Server setup and configuration
• Sun One Directory Server 6.1 and ISW
• Tivoli Directory Server 6
• Likewise and winbind for Unix autantication via Active Directory
• F5 Load Balancer and DNS appliance
• Red Hat Clustering and Satellite Server
• Veritas Cluster Server
• Veritas Enterprise Administrator
• VMWare ESXi and vSphere 5
• Quest Autanitication Services and Quest Privilege Manager for Unix 5.1
• Amazon Web Services - EC2, S3, Route 53, Cloud Formation, VPC, EBS, IAM
• Microsoft Azure - ASM and ARM, building and importing custom images

PROFESSIONAL EXPERIENCE

Senior Systems Administrator

Confidential

Responsibilities:

• Administration of the CentOS Linux 7.1 and Windows 2012R2 servers the applications reside on, user creation, troubleshooting connectivity and performance issues
• Administration of Atlassian suite (Confluence and Jira Service Desk), monitoring (NagiosXI), troubleshooting any issues and setting up new instances
• Building, Configuring, and maintaining the “Tools” (Nagios Stack (XI, Log server (ELK), Fusion) Chef, Jenkins, Confluence, and Jira Service Desk)
• Rotating On Call schedule, also serving as an escalation contact
• Testing and applying system upgrades and patches
• Building, importing and testing custom images using Hyper-V
• Testing and creation Proof of Concepts for new technologies such as MSSQL 2016 on Linux
• Create technical documentation for procedures including break/fix and how-to guides
• Disaster Recovery testing - and migrating to a fully HA solution

TEMPPrincipal Cloud Infrastructure Engineer

Confidential

Responsibilities:

• Administration of the SUSE Linux and Windows servers the applications reside on, user creation, troubleshooting connectivity and performance issues
• Administration of LDAP, troubleshooting any issues and setting up new instances
• Rotating On Call schedule, also serving as an escalation contact
• Testing and applying system upgrades and patches
• Testing and creation Proof of Concepts for new technologies
• create technical documentation for procedures including break/fix and how-to guides
• Client Disaster Recovery testing - and migrating to a fully HA solution
• Administration of the Solaris and Linux servers the applications reside on, user creation, troubleshooting connectivity and performance issues
• Administration of Tivoli Directory server, troubleshooting any issues and setting up new instances
• Rotating On Call schedule, also serving as an escalation contact
• Testing and applying system upgrades and patches
• configuring new zpools, vxfs, zfs, ext3, ext4, LVM and nfs file systems
• create technical documentation for procedures including break/fix and how-to guides
• Client Disaster Recovery testing

Confidential

Senior Unix System Administrator

Responsibilities:

• Administration of the Solaris and Linux servers the applications reside on, user creation, troubleshooting connectivity and performance issues
• Administration of Sun One Directory server, creating users and configuring them for powerbroker
• access to the appropriate servers and updating the SSL certificates quarterly as mandated by audit
• Testing and applying system upgrades and patches
• enterprise FTP server administration using vsftp and solaris ftp
• configuring new zpools, vxfs, zfs, ext3, ext4, LVM and nfs file systems
• create technical documentation for procedures including break/fix and how-to guides
• Administration of the Applications and the Linux servers they reside on, user creation, troubleshooting connectivity and performance issues
• Administration of and provisioning servers in the Verizon CaaS environments and setting up Firewall rules between each DataCenter’s DMZ and Trust networks and between the Datacenters themselves
• I implemented persistent VPN tunnels linking the DataCenters together as a less expensive alternative to a dedicated MPLS link
• Currently preparing to add to the existing architecture by adding either an Amazon EC2 cloud or Intel’s OpenStack as well and integrating into the existing configuration

Confidential, Phoenix, AZ

Responsibilities:

• Daily Administration of the Applications and the Red Hat Linux servers they reside on, user creation, troubleshooting connectivity and performance issues
• Create bug reports and test PHP code changes and fixes before implementation on existing production applications as well as those in development
• Build monitoring configurations for Client companies housed in the data centers as well as at remote locations including created using Nagios Monitoring application.
• I created and continually maintain all of the technical documentation for the internal tools including the user guides, technical specifications, Visio diagrams, and PowerPoint presentations to make sure they are up to date, free of spelling and grammatical errors and generally understandable to any user regardless of technical expertise.
• I provide leadership to the Hosting Internal Tools Development and Monitoring Configuration teams located in Hyderabad, India by assigning tasks and timelines to complete them along with coaching when needed, as well as participating in their end of year reviews by having conference calls with their local people manager and providing my input on how they each performed and pointing out what was done well and also areas for growth.

Consultant

Hosting Helpdesk Job Duties

Responsibilities:

• Monthly updates on client’s WSUS 2003 server
• Daily and monthly reports on calls, emails and tickets generated and work to ensure SLA’s are met.
• Platforms include Windows 2000/XP and Windows Server 2000 and 2003 and Exchange 2003
• Assist with quarterly OU cleanup and keeping permissions current on shared network drives
• 24/7 on-call on a rotating schedule
• Maintained documentation and trained new users so they are able to get a good familiarity with the client landscapes, which in turn enabled more First Call Resolution issues and a higher overall availability.
• Troubleshoot remote user’s connectivity issues - Cisco VPN etc.
• Account setup, support and configuration for Postini and Messagelabs Anti-SPAM solutions
• Complete Service requests to add/remove ID's and permissions for Active Directory as well as
• client specific intranet and extranet applications
• Answer incoming calls to assist people with various issues password resets, request status, advanced technical issues etc.
• Complete Service requests to add/remove ID's and permissions on Red Hat, Solaris, AIX, HP-UX, NCR Unix, and Tandem systems, as well as Oracle 8, 9, and 10 Databases
• Answer incoming calls to assist people with various issues
• Password resets, request status etc.
• Adhering to the Bank's security standards when adjusting permissions
• r resetting passwords for ID's dependent on the platform
• Platforms include AIX,HP-UX, Solaris, NCR Unix, Red Hat Linux, Tandem, Oracle 8,9& 10, Pointsec, Active Directory and Exchange, Secure Remote ID