SUMMARY

• A CCNA, MCP & MCSE Certified professional with 12 years of experience in overall enterprise IT administration.
• Extensive experience in deployment tools i.e. HP Client Automation (HPCA), SCCM 2007/CM 12, BMC Marimba
• Experience in automating the applications for software distribution using IBS, SMS Installer, Install Shield Admin Studio 6.0, LANDesk, Wise Package Studio 5.6/7.0 & 8.0 SP2.
• Lead on O365 migration, AppClarity and 1E Shopping implementation
• Administered VMWare ESX, vSphere, App - V 5.0 R3 & Citrix based environment.
• Significant experience in installing, configuring, troubleshooting O/S i.e. Windows 7/8.1, XP, Vista, Server 2008/2012, App-V, Sequencer, VM Ware ESX, VMotion, VI client, Xen-Server
• Experience in Email Clients I.e. Lotus Notes 5.6, Outlook & Imaging technologies like Norton Ghost
• Worked on Active Directory structure and server’s i.e. DNS, DHCP, WINS, ISA, VPN
• Used Wise Package Studio, Install Shield, SMS & Desktop Authority to create Windows packages
• Created Thin Apps using VMWare ThinApp, VMware vSphere Client

TECHNICAL SKILLS

Platforms: Azure, Windows XP, NT, Windows 7(x86) (x64), Vista, Win 8.0, 8.1, Windows 10 (x64) (x86), Linux

Scripting tools: WMI, VB Script, Wise Installation System, Install rite, PowerShell, XML

Servers: APP-V Server, Windows Server 2008, 2012, SQL Express

Deployment tools: AD, SCCM 2007/2012, LAN desk, Desktop Authority, HP Client Automation Tool, Radia

Virtualization tools: VMware Workstation, ESX, ACE Player, ThinApp, VPC, Virtual box, Citrix Xen-Server & Center

Additional Tools: Adobe Customization Wizard, Adobe Cloud packager tool, AUTOIT

AMEIE Tool MDM: Airwatch, Intune (integrated with SCCM)

Security Apps: Cisco ThreatGrid, Crowdstrike console

License/Asset Management Tool: AppClarity, 1E shopping, Asset Manager, BDNA, ServiceNOW

Others: VMWare Converter, Vyatta community Edition2.0, HP Quality Center, Maximo ( Confidential tool), SCOM

PROFESSIONAL EXPERIENCE

Principal Lead Engineer

Confidential, Chicago, IL

Responsibilities:

• Currently managing packaging team of 6 engineers. Responsible for standardization, maintaining UAL packaging standards, maintaining packaging queue, QA, UAT & Deployment SLA’s.
• Responsibility includes maintaining 2000+ SCCM 2016 Packages and it’s lifecycle, O365 migration, Security, GPO, Hardware engineering
• Lead on United enterprise O365 Migration, overall migration from on Prem Exchange 2010 to 0365 using Microsoft fast track solution
• Lead on United enterprise AppClarity for license management and 1E shopping implementation
• AppClarity Architecture, Implementation, Integration with Active Efficiency. Understand Applications, products, entitlements and installations.
• Used AppClarity Management groups, license management and reclaiming unused software
• Responsible to leading UAL packaging & deployment escalations i.e. P2, P3 calls + Application/Software HPCA/CM12 deployment (Including troubleshooting)
• Performed Windows 7 rollout UATs for various UAL departments i.e. revenue, maintenance, cargo departments & currently leading Windows 10 migration from existing Win 7 environment.
• Lead on packaging corporate approved hardware based drivers (create app using Application model or creating SCCM 2012 driver package) & making sure they are digitally signed.
• Diagnosing Application by conducting Compatibility testing & remediation using ACT/AppDNA for Windows 10 (x64) devices. Making sure Apps are backward compatible.
• Packaging United/Continental Apps using Wise package & Flexera/Install shield 2015.
• Publishing, Exporting, Importing & final deployment to pre-prod & prod through Legacy HPCA
• Primarily using HP Asset Manager & SharePoint for hardware/software Asset management.
• UAT, OSD, Imaging Win 10 Surface Pro 4 Tablet using CM12 Task sequence
• Elevating registry & file system security in MSI for locked down environment and assisted team on creating Custom Actions using VBScript, Batch or PowerShell.
• Lead on Managing enterprise Adobe CS6/CC Products & managing subscription based product.
• Security vulnerability, risk analysis on all Adobe products * making sure all Adobe CC. CS6, CS6.5 suites/apps are updated with latest security
• Worked on both Intune & Airwatch POC (Avanade) for Confidential .
• Lead on App-V implementation on SCCM 2016 model for enterprise Confidential and also created Industry’s best practiced App-V methodologies and created technical documentation for UAL
• Also work on Active directory, GPO’s & managing SCOM for SCCM alerts in global test environment.

Application Packager

Confidential, Schaumburg, IL

Responsibilities:

• Working as an Application packager for Confidential ’s Windows 7 transitions.
• Packaging 600 apps for Dow EWS Windows7 transition & Roman Hass/Amsty Steady state
• Performed intensive Internal QA/QC testing for the newly created mst/wse/msi packages by building a test/base machine according to IBPM standards.
• Creating Setup/MSI’s for Dow Legacy VBScript wrapped based applications.
• Used SCCM for patch management and deployment process.
• Used Confidential standard wrapper “ISPM, ISPI” for creating Confidential packages.
• Created mst/msi packages for Windows 7 based machines
• Worked on VMware Workstation to test the packages & related tasks for package building.
• Troubleshooting complex Windows 7 Language packs for SCCM deployment

Application Packager

Confidential, Chicago, IL

Responsibilities:

• Worked as an Application Engineer on the WAN & Active directory optimization project.
• Used Install Shield Admin studio for App-V sequencing & MSI’s using Wise Package Studio.
• Repackaged several third party Vendor applications into MSI
• Converted Legacy Install Script, SMS packages to App-V format.
• Optimized Active Directory structure with 600 users & computers.
• Hosted Xen-Server on VT enabled HP hardware & Virtualized 8 servers using P2V converting tool i.e XenConverter.
• Administered Xen-Server using Xen-Center client & did Citrix streaming & profiling.
• Used Wise Package Studio & Script Logic to create MSIs packages and Desktop Authority, SMS, SCCM for deployment across the network.

IT Engineer

Confidential, Fullerton, CA

Responsibilities:

• Created package sequences using Microsoft-AppV Sequencer.
• Used Install Shield Repackager utility for capturing the changes & Tuner for transforms.
• Used Wise Package Studio for testing, Deployment & support of software Packages.
• Created & validated MSI packages, Merge Modules & Setup projects using Install Shield.
• Created Transforms for Vendor MSI applications & used VBScripts for custom actions.
• Used SMS for patch management and deployment process.
• Provided support for SMS, App-V & VMware ESX.
• Used Windows Installer SDK development tool kit i.e. Orca for MSI’s & debugging packages.
• Worked on VM Ware Workstation to test the packages and related tasks for package building.
• Used Filemon, Regmon & advanced Registry tool for monitoring files & registry Keys

Application packager

Confidential, Concord, CA

Responsibilities:

• Worked in Confidential on US Trust, Countrywide & LaSalle transition applications.
• Created MSI application packages using Wise Package Studio.
• Did packaging in Admin mode & performed test in lock down environment.
• Created executables for the bigger packages using Wise Script Editor well accordance with BOA Enterprise engineering standards transition guidelines.
• Packaged applications with Hardware dependencies i.e USB drive
• Performed UATs & tested packages for LaSalle, US Trust, Countrywide users.
• Promoted & deployed packages to Release management by signaling through SELMA (BOA Standard)
• Created wrapper executable for large apps i.e. SQL server, Adobe Web premium & Design CS3
• Created MSI application packages using Wise Package Studio & Install Shield
• Did intensive Internal QA testing for the Wells Fargo packages
• Created Install Stub file, SMS Stub file & SMS Stub file for the newly created msi packages according to the requirement & company protocols.
• Created packages for the Windows XP/Vista users & transforms for 3rd party Vendor MSIs
• Interaction with user for certain packaging issues & performing UATs.
• Deployed packages in Production server by signaling through WANDA system.

IT Engineer

Confidential

Responsibilities:

• Created users, groups, OUs, contacts, shared folders & maintained Domain backups.
• Configuring network authentication protocol i.e. Kerberos for DAP (old version) & LDAP clients.
• Administering DHCP, DNS, DFS, IIS, WINS, NAT, Proxy, IP Sec, RAS, VPN server.
• Overall provided Tier 3 level support for Bulldog customers
• Handled the configuration of Routers, switches, leased line modem & hubs.
• Created Software repackages for telecom companies.
• Maintained relationships with customers to achieve repeat/ referral business.
• Managed the entire network and provided adequate security on the desired network.
• Maintaining & troubleshooting LAN, WAN Network connectivity.