Network Administrator Resume
4.00/5 (Submit Your Rating)
New York, NY
SUMMARY
- General IT professional with multiple strengths in network administration, system security, mobile and land phone lines, and advanced desktop and application support.
- Corporate customer support experience, developing a capacity to understand problems methodically and analytically, strategizing a course of action, automate daily work tasks, and create systems dat aid productivity.
- Acknowledged throughout employment as an expert troubleshooter, delivering resolutions in high - pressure desktop/application support situations with courtesy and expediency.
TECHNICAL SKILLS
- Cisco Meraki Firewalls
- Switches
- WAPs
- Cisco Catalyst Switches
- Juniper SRX Firewalls
- EX Switches
- Extreme Networks L3 Switches
- Aruba Wireless Networks
- Cisco Meraki
- Cisco ASA CLI
- ASDM
- Juniper JUNOS
- Extreme Summit EXOS
PROFESSIONAL EXPERIENCE
Confidential, New York, NY
Network Administrator
Responsibilities:
- Design, create, and implement new office network and server infrastructure
- Juniper SRX firewall configuration, establishing connectivity between remote site and main domain controller for all of North and South Americas
- Client relations with multiple vendors, contractors, and internet service providers (ISP) for ongoing projects and service agreements
- Technical project lead for new account mergers and acquisitions
- Network scanning and multi-level diagram creation
- Cisco phone maintenance with Cisco Unified Communications Manager Administration
- Network infrastructure maintenance and administration
Confidential, New York, NY
Local Office Network Administrator
Responsibilities:
- Administration of network infrastructure, maintaining and organizing agency switches for two separate cities (NYC and CHI)
- Cisco firewall configuration and maintenance for internal, VPN, and Site-to-Site communication
- Configuration, monitoring, and maintenance of SNMP sensors and trending for network switches, servers, and integral hardware components using Paessler PRTG
- Administrator of Avaya phone management with Avaya Site Administrator Management software
- DHCP, DNS, and Active Directory management
- Corporate antivirus and security configuration and management
- Client relations with multiple vendors and contractors for ongoing projects and service agreements
- Configuration and administration of wireless network with Aruba Networks
- Bandwidth aggregation and monitoring status of localized load balancers
- Diagnose technical issues with service center queue ticketing system - documenting all workflow, processes, and resolutions
- Lead technician in all desktop hardware repairs with 3rd party vendors
- Troubleshooting MAC and PC application issues
- Main administrator of mobile devices - Blackberry, Android, iPhones, Mobile Wi-Fi Hotspots, iPads
- Diagnose, troubleshoot, and repair all mobile devices with Wireless Service Provider
- Administer agency off-site Google Blackberry Enterprise Servers
- Supervisor to Help Desk and Desktop analysts, spearheading weekly meetings to discuss changes, updates, and group diagnosis
Confidential, New York, NY
Technologies Hardware Consultant
Responsibilities:
- Manage service center queue, documenting all project workflows and processes
- Schedule and direct help-desk and IMAC operations
- Perform user acceptance testing and quality assurance
- Installation and configuring Windows XP machines in Windows environment using Winbuild process
- Migrating client data and profile on all PC upgrades
- Tech Lead of VoIP migration and deployment projects
Confidential
Networking Administrator
Responsibilities:
- Analyze network bandwidth activity on multi-campus WANs
- Enforce network security and policies with Cisco switches
- Monitor web traffic and network corruption using web surveillance tools
- Configuration of residential TCP/IP, DHCP, and DNS issues
- Provide in-person virus, ad/spyware, trojan remediation services
- Maintenance and repairs of network infrastructure with network inspection tools
- Assist residential users with account management, personal router issues
- Resolve Level 1-3 technical support questions via telephone or email
- Documentation of problem and resolution on company database ticketing syste