System Administrator/HelpDesk Support Resume Arlington, TX - Hire IT People

SUMMARY

Experienced VMware Administrator with over 8 years experience
Experienced Windows Server/Virtual Infrastructure
Certified PlateSpin System Analyst (CPSA)
Microsoft Server 2000/2003/2008/2008R2/2012R2 Administrator
Proficient in all Windows workstations (Windows 9x/2000Pro/XP/version7/Windows 8)
Experienced technician with excellent customer service skills

PROFESSIONAL EXPERIENCE

Confidential - Arlington, TX

System Administrator/HelpDesk Support

Responsibilities:

Contract System Administrator/HelpDesk Support for Windows 2008/2008R2/2012R2 Windows and VMware virtual infrastructure servers and accounts to include managing the Server Team Remedy requests, assisting in the maintenance of ESXi6 and vCenter6 hosts and virtual machines and performing routine maintenance for Windows DHCP/DNS/Exchange accounts.

Confidential - Arlington, TX

System Engineer

Responsibilities:

System Engineer with duties to include Virtual Administration of the Vmware Vsphere 5.5 infrastructure to include creating new VMs, cloning VMs using VMware Converter, administering DRS/HA clusters, managing VM guest snapshots, implementing VM storage presented from Dell EqualLogic iSCSI Datastores, upgrading ESXi5.5 hosts and Guest operating systems using Update Manager.
Primary administrator of SolarWinds Orion NPM with duties to establish and maintain Orion Team Views, Nodes and Advanced Alerting. Project Lead supporting the installation of SolarWinds Orion Monitoring and Reporting system
Assigned IT Technical lead role to upgrade all City-Wide Solarwinds products to include: NPM, NCM, NTA, SAM, IPAM and Virtual Manager.
Assigned IT Technical lead role on City-wide Windows 2003 upgrades that involved migrating to Windows 2008R2 or Windows 2012R2 virtual guest operating systems.
Routinely performed Active Directory maintenance/troubleshooting to include setting up AD resource accounts, creating internal and external DNS zone integration and administering Windows Print Servers.
Performed regular Root Cause Analysis for server related hardware and application problems. Troubleshooting tools used included: Windows Event Logs, Off The Shelf Application logs, Diagnostic tools that included: Ping, Traceroute, NSLookup,and SolarWinds Orion Network Performance Monitor to name a few.

Project Member

Confidential,Fort Worth, TX

Responsibilities:

Contract IT with mid-level server responsible roles in support of specialized, medical, SCADA server and workstation systems within the Manufacturing group of Alcon Labs.
Monitored and Maintained 7 standalone ESXi hosts with approximately 55 virtual machines. Performed troubleshooting of host and virtual machines as well as creating or cloning servers using the vCenter client and VMware Converter applications.
Monitored Symantec and McAfee antivirus/spyware capabilities on “regulated” server systems.
Performed both server and workstation build using SCCM images and PXE boot network features.
Contract IT with the Global Engineering Team performing Vmware conversions, cloning and creations of new Windows/Linux VMs.
Performed routine server troubleshooting using Windows Event Logs, Ping and TraceRoute, McAfee ePO logs and other logs that were available from server installed applications.
Contract IT with mid-level server responsible roles dedicated to VMware and Hyper-v Virtualization technologies.
Assisted in the deployment of Dell Blade servers in a VMware ESXi host role; administered vCenter and SCVMM resources, maintaining DRS/HA clusters, vMotioning/sVMotioning, Performance Monitoring; creating and converting virtual machines).
Performed Compliance Email searches using Legato Backup/Restore procedures.
Routinely monitored and performed troubleshooting for Virtual servers and guest operating systems (ie Windows 2003, Windows 2008, Windows XP desktops, Windows 7 desktops) using Vmware ESX/ESXi logs, Windows Event Logs and Performance utilities, and common utilites like Ping, TraceRoute, NSLookup, ARP.
Contract/permanent employee supporting a small business as a System Administrator with multiple roles: Windows Active Directory, DNS, DHCP, Terminal Services, Exchange 2007, Print and Faxing Administration, VMware Administration, Security Administration, Backup/Restore Administration, Desktop Support, Help Desk Support, Project Lead and Focal Point for all Telecommunications requirements.
Established VMware ESXi virtual infrastructure and conducted server consolidation for the company using VMware Converter tools.
Led Project to move/migrate two remote offices to new locations that included establishment of new ISP contracts for dynamic T-1 services, Data/Voice drops, and telecommunications support.
Researched and installed Performance Monitoring for the network using SolarWinds Orion NPM application.
Revised domain group polices using Windows 2008 preferences to setup universal drive mappings and departmental printer mappings.
Provided regular troubleshooting for common Microsoft Office Applications and Servers using Windows Event Logs, Performance Monitor and Norton AntiVirus logs.

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System Administrator/helpdesk Support Resume

Arlington, TX

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