PROFESSIONAL EXPERIENCE

Technical Consultant

Confidential, Foster City

Responsibilities:

• Windows Server Event Log Forwarding Design, Testing, Operation, Integration
• CyberArc monitoring, DNA Scanning
• Service Account updates/Password vaulting - CyberArk
• Change Management submissions, edits, approvals, close, creations
• Active Directory GPO testing in Dev, Test, UAT prior to SPARC (Service Now COTS) submission
• Jump Host Server Project - Individual contributor: design, implementation

Windows IT Engineer

Confidential

• Windows Server 2008R2 OS Troubleshooting and Bug Reporting for Google Appops Team and LegalWorks Team for Recommind 4.7/Axcelerate 5.3, utilizing Chrome RDP (internal or external) to examine Event Viewer logs, TomCat Server logs, Windows Services Puppet Updates, Recommind and Axcelerate Logs
• Powershell Scripting and Powershell remote access commands to query Windows Servers
• Linux Ubiquity command line to query Recommind 4.7/Accelerate 5.3 Servers
• Team Reporting, Documentation, Playbook Updates: recommended changes, researched impact of network upgrades on infrastructure and submitted findings
• Reviewed and modified services shutdown/restart procedures utilized during maintenance windows. Submitted recommendations for confirmation.
• Monitored Puppet Workflow to E-Discovery/Recommind 4.7/Axcelerate 5.3 Windows 2008R2 Servers
• Worked on-call for High Priority/Severity issues as required

Infrastructure Services Data Center Team Lead

Confidential

Responsibilities:

• UCS Data Center consulting work for ongoing and new projects in the United States
• Application Migration/Data Center Cloud Migration documentation and assessments
• Sharepoint site design and organization
• Implement Infrastructure Services projects in Project Management role: obtain and interview resources, obtain quotes for device installation, create timelines for project completion. Note milestones attained and submit status updates.
• Analyze infrastructure solutions
• Provide infrastructure analysis services to clients and/or internal stakeholders
• Analyze and understand user needs and expectations, as well as alternative infrastructure architectures and trends
• Conduct analyses of technology and associated operational processes, with a view to recommending infrastructure designs and strategies that will improve service, lower costs, and prevent unforeseen operational issues
• Provide infrastructure design services to clients and/or internal stakeholders
• Ensure infrastructure architectures represent current and future business requirements
• Articulate key aspects of infrastructure architecture and design through models and documentation
• Present infrastructure architectures to executive management, clients, and developer teams
• Provide support for sales and solution architects

Wintel/UCS Engineer

Confidential

• DataCenter: Cisco UCS Server Maintenance/Monitoring/Administration utilizing Cisco 2.1b and 2.1d UCS Management Interface and SolarWinds monitoring
• Responsible for immediate repair, as needed, of UCS Blade and or Rack Mount Servers - B200M3, B200M2, B440M1, B440M2, C210, C220, C240 -- identify UCS Blade Server Issues and open TAC cases as needed
• Cisco CIMC firmware updates/Cisco UCS Manager firmware updates
• AWS Cloud Lab training and reporting
• SCCM data retrieval
• VMware ESXi Vsphere WebClient administration, host creation and configuration in ESXi (VMware)5.5
• Proof of Concept for Cisco VCenter Plugin 1.02 in VMware Webclient, POC for UCS Central 1.2(1a) using IIS and .Net 3.5
• Successful Build out of Lab Infrastructure to emulate current UCS Domain: 6248 Fiber Interconnects, UCS Manager 2.2(3d), 5108 Chassis, B200M3 Blade Servers, upstream to Nexus 7K
• Inventory asset management and inventory of 5 UCS Domains for Cisco UCS B200M3,M2,M1,440M1,440M2 Blade Servers, Cisco C210 Rack Mount Servers, including DIMM upgrade assessment/cost analysis and part upgrade recommendations
• DataCenter support team contributor/ Change Management contributor/Sharepoint KnowledgeBase Article contributor and administrator
• Mentor, deploy and dispatch Data Center techs for UCS hardware changes/UCS Blade updates in 5 UCS Data Center domains
• Cisco UCS 2.2/3.0 emulator POC, live system import
• Windows VM updates/Java update maintenance
• Obtained competitive quotes from participating vendors for new UCS DataCenter components

Lab Migration/IT Engineer

Confidential

Responsibilities:

• Contractor in Technical Marketing Team helping with UCS Blade Server and Rack Mount Server Lab deployments for customer presentations
• UCS Manager/Server Configuration
• UCS Powershell scripting and testing
• UCS Manager -- Server Profile Creation
• Maintain IP addresses and subnetting for UCS Pods using Evernote revisioning to share with team members
• Configure Virtual Machines in VCenter 5.5 as required. Create Windows Server VM’s for lab domain and configure same with roles/features as DNS, DHCP, WDS
• Snapshot VMs
• Troubleshoot network with focus on Layers 1-3
• Windows Server Administration: adding users computers, configuring and maintain Active Directory within UCS Lab Domain, Add Roles and Features, DNS and DHCP configuration, reservations, ip pool creation
• MDT 2013/WDS/PXE Proof of Concept documentation and testing
• Maintain and update lab component inventory, install and replace parts as needed: RAM, hot swappable drives, blades, I/O cards, DIMM replacement and upgrades
• Document lab changes: blade upgrades, pod moves, cable and rack consolidation
• IPDU (Avocent, APC, Raritan) configuration and installation, CIMC IP address updates
• Lab Support for FlexPod team members: CIMC changes and updates, firmware updates, “HomeBrew” additions for Razberry Pi
• Member of the Project Management Team
• Maintained meeting notes with security vendors, utilizing information to update documentation for Network migration strategy. Updated my team with timely postings of new Visio diagrams and notes to our company network share
• Worked with customer team to advise and recommend updates and changes to ongoing migration strategy document. Tracked progress in meeting timelines and short term goals.
• Worked with security vendors: Lenel, Verint, Quantum Secure and MDI - in order to determine the correct compatibility matrix for the appropriate Operating System upgrades, along with mutual vendor support and configuration compatibility requirements
• Reviewed network infrastructure of as-is and to-be proposal. Critiqued as needed.

Senior Windows System Engineer

Confidential

Responsibilities:

• Windows Server Administration: adding users computers, configuring and maintain Active Directory within HP Lab Domain, Add Roles and Features, DNS and DHCP configuration, reservations, ip pool creation
• Performed network infrastructure and bandwidth, switch, and wireless connection troubleshooting per ticket system at HP. Configured VLAN ports and firewall port access within lab.
• Built and/or rebuilt Windows 8.1 VMs, Windows 2008R2 & Windows 2012 Servers as needed, physical and virtual using VSphere/VCenter 5.1.
• Built or added Redhat 5.5 Linux Servers for lab use.
• Lab network port and firewall port updates and administration
• Create backup/restore solution for Lab servers and test machines, test and implement.
• Set up SAN Openfiler test box and implement in lab environment
• Created VMs for lab engineers using ESXi 5.0, 5.1. Performed snapshot management, cloned/converted VMs as needed to migrate them to new datastores
• Implemented and built ESXi 5.1 Storage Servers, DataStores, on HP Proliant Servers
• Monitored and troubleshot Lab server latency and VMs latency and rectified issues.
• HP Proliant Gen 6,7,8 Build/Configuration/Install/Rack/ILO setup
• SAN setup and maintenance using HP StorageWorks

Senior Windows Solutions Administrator

Confidential

Responsibilities:

• Senior Windows Solutions Engineer provided Enterprise solutions for PG&E on various initiatives. One was the Data Center Modernization project which involved implementing solutions at four Data Centers. I met with the integration architects and reviewed their requirements, then delivered solutions are aligned with the business.
• Updated and recommended solutions for both Physical and Virtual servers WIN 2008R2, that also included hostname standardization, IP Network and Subnet assignments, IBN and DRAC subnet assignments. Insured that connectivity to new VM servers was achieved during deployment.
• Provided requirements and specifications to the technical architect so that the proper infrastructure was ordered: VM’s, Storage and Data Protection, repurposed servers
• Asset control and asset management using SCCM data dump
• Provided guidance on leveraging existing infrastructure to save cost and to deliver initiatives on time.
• Researched new projects and make updates to the physical server inventory list on a project by project basis.
• Managed Remedy queue by delegating and tracking project management tickets. Ensured tickets were properly resolved. Actively communicated with team members in IA, PM, Deployment to aid in standup of Virtual servers and Physical servers in the appropriate PG&E Datacenters.
• Created DMZ document checklist procedures and routed it to IA Architects and Scheduled Operations.
• Proven success with assessing process requirements and process development.
• Windows Exchange Server 2010 Testing and documentation - Exchange Solution Reviewed Program validation, report submission, Windows Server 2008R2 Setup. My work was accepted by Microsoft ESRP team which validated the Cisco UCS C210 servers
• Cisco UCS C210 Rack Server setup, configuration, and update of Windows 2008 R2 Enterprise SP1 for use with Microsoft JetStress 2010
• Maintenance and update of UCS Server Rackmount Servers - UCS C240, C210, C250, C260; RAID array configuration, RAM additions and changes, Windows Server installation and configuration, SQL2008R2 setup and configuration and network connectivity, both local and remote
• Wrote Technical WIKI Documents—how-to’s, procedures, step-by-step instructions for my team.
• XenServer setup and testing on UCS C250, C240, C260 Rack Servers for 3rd party POC.
• Quadraplex 7000 NVidia external GPU testing for 3rd party HPC computing
• Bright Cluster Manager configuration and maintenance on UCS C210 servers - 8 nodes. Contract completed successfully.

Mediaroom Engineer

Confidential

Responsibilities:

• Installed, configured, maintained Windows servers and applications in support of Microsoft IPTV, using Hyper-V and MediaRoom 2.0, updated and configured manifest.xml script to include appropriate subnetting per network blueprint. Used WSUS to provide Microsoft patches and updates to lab servers.
• Multicast, BGP protocols in Layer 2 switching
• Provided additional support for lab testing environments specializing in Microsoft Mediaroom 2.0 IPTV, SQL Server 2005/2008, MOM/SCOM, Active Directory, and Windows Server 2003/2008
• Configured Layer 2 and Layer3 Cisco Switches with necessary VLANS and Trunking to support Lab Environment and insured proper network connectivity and automation
• SUN Server install, configure, rack, test in Confidential, Inc. lab environment. Insured Integrated Lights Out Management network maintained connectivity.

Windows Deployment Engineer,

Confidential

Responsibilities:

• Windows 7--Deployment, Imaging, Iso Creation, WAIK tools, research, documentation, driver injection
• Insured 24x7 connectivity to Lab Servers for WAIK and ISO creation and insured connectivity to Key Management Server for QA
• Windows 2003R2, 2008 SP2, 2008R2 Server deployment, testing, troubleshooting using Cisco UCS Manager/KVMs/Server Profiles.
• Published internal procedures for team and posted to WIKI: driver automation in Windows 2003 x86 and x64 for Cisco UCS Blade Servers/Rack Mount Servers; VMware driver insertion
• Python script automated processes for injecting drivers into Windows 2008 Server ISO images.
• Script editing for PXE boot and login menu in lab network
• MDT 2010--Microsoft Deployment Toolkit--Setup, Research, Testing, Driver Injection, Script processing
• Project Leader for Windows 2008 R2 upgrade on RE Lab Server -- Research, implementation. Tested Windows Deployment Service driver injection process during PXE boot of images: WDS setup and operation.
• DFS Directory File Services--Replication\Documentation\Deployment\Testing\Troubleshooting
• Edited python scripts / batch file scripts for automation
• Contract completed successfully.
• Served as a deployment engineer for the Ad Insertion product traveling to customer sites in U.S.
• Trained customers in use of company software.
• Resolved onsite issues and suggested solutions to technical, resource, material and test related problems, insuring network connectivity during deployment.
• Served as key point of contact for all technical deployment issues during an active project.
• Red Hat Oracle configuration, administration and system and network integration work.
• Dell Server configuration/installation/configuration
• Hyper-V administration on customer setups

Deployment Engineer

Confidential

Responsibilities:

• Involved in network design, problem reporting, problem resolution, configuration, implementation, network connectivity and management of customer deployments.
• Handset performance and site speed tests, DNS capability, failover, clientless and cliented setups
• Tested Venturi Servers before shipping to customer sites.
• SOW preparation and GANT project timeline creation.
• TCP/IP dump analysis using WireShark.
• Visio lab diagram updates and creation for team distribution.
• Interoperability testing and documentation to insure that 3rd party application worked with Venturi software.