Release Manager / Business Analytics Engineer Resume

SUMMARY

Seasoned engineer with over twelve years of experience in ITIL (Information Technology Infrastructure Library) based services like Release implementations, build and deployment, DEVOPS and few other support roles.
Domain expertise in Retail and Property & Casualty Insurance. Expert in Business Analytics and report generation using Tableau Desktop application.
Enthusiastic, adaptive, problem solver and a result oriented leader who can lead a team towards a common goal.Notable achievement include identifying opportunities for automation and process improvement to identify underutilized resources that were either eliminated or re - purposed.

TECHNICAL SKILLS

Analytics tools: Tableau Desktop

Ticketing Tools: Service Now, Confluence, JIRA, HPSM, HPSD

Build/Deploy Tools: HP Opsware, SVN, GIT, GitHub, TIVOLI, BMC

Monitoring Tools: Splunk, Homez

CI Tools: Hudson, Jenkins, FishEye/Crucible

Server Tools: VMware Vsphere Client

Application Servers: IIS, Apache, WAS, JBOSS

Databases: MySQL, SQL, DB2, TeraData

Languages: PHP, COBOL, JCL

Scripting: Javascript, AJAX, ANT, NANT

PROFESSIONAL EXPERIENCE

Release Manager / Business Analytics Engineer

Confidential

Technology /Tools: Tableau, Service Now, Pivotal cloud tracker, GIT, Atlassian Confluence, JIRA, Jenkins, HP Opsware, Splunk, Dynatrace, Homez, HP Quality Center.

Responsibilities:

Forward Plan the release windows and cycles across a portfolio
Managerisksand resolves issues that affect release scope, schedule and quality
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
Weekly Release Reporting
Negotiate, plan and manage all release activities
Researches new software development and configuration management methodologies and technologies. Implement in areas where work can be automated.
Conduct lessons learned and review the process periodically.

DEVOPS - Implementation Engineer

Confidential

Technology /Tools: Service Now, Atlassian Confluence, JIRA, Jenkins, HP Opsware, Splunk, Dynatrace, Homez

Responsibilities:

Create, maintain & own release plans for Major, minor & weekly/hot fix release.
Ownership of release sandbox environment for I & B testing.
Planning the release effectively to keep the impact to minimal for Live site
Monitor the live site for any abnormalities during the release

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