SUMMARY

• A Senior Application Packaging and Deployment Consultant with 16 years of Information Technology focused experience and a background that includes:
• 11 years of experience in packaging applications on Windows Clients and Servers using Installshield, AdminStudio and Wise Package Studio.
• Deploying application packages using SCCM and Altiris.
• Strong experience in Scripting. Extensively used VBScripts, Batch Scripts, Wise Scripts, Powershell Scripts and AutoIT scripts as per the necessity.
• Familiar with Jamf Pro for Mac packaging and App - V for application virtualization.
• Good working knowledge of Remedy Action Request System (ARS) and Service Now as IT Service Management tool and ability to work with strict Service Level Agreements (SLAs).
• Creating and discussing weekly, monthly and quarterly status reports for packages and deployment with management.
• Created KB Articles for Service Desk to support “Shift Left” model in Service Management.
• Excellent troubleshooting skills.
• Received Technical Excellence Award (2016) for assisting application teams in building installers (MSI) and transfer code from Wise Package Studio to Installshield.
• Developed tool using HTML Application (embedded VBscript in HTML) to automate package (batch script) creation based on different installer types to ensure code consistency.
• Developed PowerShell tool to automate SCCM application creation, AD group creation, distribution to distribution points and deployments.
• Developed a tool to test the applications with Local System Account for packagers as well as application owners which resulted in reduced repackaging time and increased customer satisfaction.
• Contact point of the packaging team for 15,000 users around the globe and led a team of 8 packagers.

TECHNICAL SKILLS

Packaging Tools: Installshield 2016, AdminStudio 2016, Wise package Studio 7.0, Flexera Workflow Manager, FlexNetManagerPlatform

Deployment Tools: Symantec Management Platform 7.5 (Altiris), SCCM 2012

Programming: VB Script, Wise Script, Batch Script, Powershell Script, C++, SQL, PL/SQL, Pro-C

Platforms: Windows 7/10, Windows Server 2012, UNIX, VMware Workstation, VDIs

PROFESSIONAL EXPERIENCE

Sr. Application Packager & Deployment Engineer

Confidential - St. Louis, MO

Responsibilities:

• Packaging Windows 10 applications using Flexera Admin Studio tools (Installshield, Repackager, Tuner), VB scripting, Batch scripting, Autoit scripting and PowerShell scripting.
• Creating SCCM applications, AD Groups, Collections based on AD Groups and deployments to publish applications in SCCM Software Center.
• Coordinating with QA team for package testing issues.
• Created and documented standards for QA testing, Installation Instructions for SME, package creation and deployment.

Sr. Application Packager & Deployment Engineer

Confidential - Irvine, CA / San Antonio, TX

Responsibilities:

• Packaging windows 7 and server applications using Admin Studio tools (Installshield, Repackager, Tuner), Wise Package Studio, VB scripting, Batch, Powershell and AutoIT scripting.
• Deploying packages to end users on windows 7 and servers using Altiris 7.5 (SMP) and SCCM 2012.
• Received training for Mac packaging using Casper Suite (now Jamf Pro).
• Migrated 700+ package from SMP 7.1 to SMP 7.5 and also to Flexera Workflow Manager.
• Creating and deploying critical Adobe and Microsoft 0 day patches to Windows 7 and Servers.
• Improved packaging and deployment processes to be more efficient and effective.

Sr. Application Packager & Deployment Engineer

Confidential, Costa Mesa, CA

Responsibilities:

• Transform source code into a deployable and resilient executable via MSI.
• Maintain and advance relations with Application Development teams and some external vendors
• Develop and maintain custom MSI packages in Wise Package Studio and AdminStudio for application deployment and upgrades; create packages and programs to deploy to departments and enterprise.
• Used SCCM to create packages, programs, collection, task sequences and advertise for deployment.

Sr. Application Packager & Deployment Engineer

Confidential - Irvine, CA

Responsibilities:

• Assisting application owners with the planning and prerequisites for the packaging and deployment of new or upgraded applications
• Coordinate and track multiple team activities during the software package creation, testing and production deployment phase
• Packaging windows 7 and server applications using Admin Studio tools (Installshield, Repackager, Tuner), Wise Package Studio, VB scripting, Batch, Powershell and AutoIT scripting.
• Deploying packages to end users on windows 7 and servers using Altiris 6.0 and SCCM 2007.

Lead Application Packager

Confidential - Indianapolis, IN

Responsibilities:

• Analyze the scope of work and finalize all requirements (Installation and Verification Instructions).
• Worked on various applications to build single click executables using Wise Package Studio and AdminStudio tools and used Altiris to deploy these single click executables.
• Used debugging tools such as Filemon and Regmon to investigate the files/process in use and to find permissions on files and registries in order for the package to function properly.
• Dealing with vendors for applications which have issues with silent installation.

Informatica Developer

Confidential

Responsibilities:

• Analyze the scope of work and gather all requirements for data migration for publication or subscription.
• Development of the maps as per the requirement and optimizing the maps for better performance.
• Testing of maps to make sure that data is migrated as per the requirement.
• Handle data collection, manipulation and data reporting.

Application Developer

Confidential

Responsibilities:

• Requirements Study, Preparation of High Level Design document, Low Level Design document, User Manual and Unit Test Specifications.
• Design, Development and Unit Testing for Communication Interface (CI) module for NCS-CA.
• Development, Unit Testing and System Testing
• Causal Analysis of reported defects

Application Developer

Confidential

Responsibilities:

• Business Process Analysis for Announcement Capture, one of the most important modules in NCS, which deals with capturing the announcements coming in NCS system.
• Requirements Study, Preparation of High Level Design document, Low Level Design document, User Manual and Unit Test Specifications.
• Design, Development and Unit Testing for Announcement Capture (AC) module for NCS-CA.