Harvest Christian Fellowship Resume

SUMMARY

Ability to handle and complete multiple tasks, exceptional Customer Service skills, ability to learn quickly and take pride in the workplace, with outstanding communication and organization skills.

PROFESSIONAL EXPERIENCE

Harvest Christian Fellowship

Confidential

Responsibilities:

Front office Secretary, first point of contact.
Answer telephones, direct calls, draft correspondence, take messages and transfer calls to appropriate departments.
Maintain and update filing, inventory and mailing systems, prepare volunteer name badges.
Process background checks (DOJ) for new employees and volunteers for all campus sites.
Compute, record and proofread data of records and reports.
Open, sort and route incoming mail. Answer correspondence and prepare outgoing mail.
Organize, stock and update classroom bulletin boards.

Confidential

Receptionist/Customer Service

Responsibilities:

Greet and direct visitors, keeping daily log.
Keep accurate daily employee attendance and monthly conference room calendar.
Create a variety of documents including memos, reports, spreadsheets, etc.
Answer telephone calls from customers throughout the US regarding warranty issues, maintain daily call log. Respond on a timely manner by telephone or email.
Process luggage replacements, updating inventory on a daily basis. Update with tracking information if requested by customers. Process all replacements within timely manner.
Process social media requests and replacements within 2 weeks of first message.
Inventory control of reception and lunch room supplies, maintain clean lobby and lunch room.

Confidential with Appleone

Administrative Assistant

Responsibilities:

Provide administrative and organizational support to Director and Controller.
Manage graduate and undergraduate application process for different campus locations.
Data entry. Receive and apply student tuition payments. Handle large amounts of currency with minimal errors. Daily balancing and prepare bank deposits.
Process weekly reimbursement checks.

Confidential

Administrative Assistant

Responsibilities:

Data entry, interact with faculty as needed to resolve student files. Receive and apply student tuition payments. Handle large amounts of currency with minimal errors.
Answer telephone calls from students and parents. Screen calls and forward to appropriate faculty members.
Assist students with account billing in person, by phone or by email.
Daily use of 10 - Key.
Provide professional and confidential support to bookstore personnel. Reconciliation of cashier drawers twice daily.
Prepare daily invoice for different departments.
Order daily currency as needed by office. Electronic data processing.
Daily vault balancing and preparing daily deposits.
Manage calendar and schedule appointments.

Confidential

Teller/Sales and Service Specialist

Responsibilities:

Assist customer with traditional and complex transactions while providing exceptional service.
Maintain customer confidentiality. Open and close banking center following procedure.
Service and stock ATM on daily basis.
Open and close customer accounts, adhering to all bank procedures.
Train and mentor new hire Tellers and assist meeting daily sales goals.
Order office supplies and cash flow.
Assist customers into private cash boxes.
Coordinate staff meetings and Teller performance.
Assist when needed in Merchant window.
General office duties.

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