Sr. LAN Admin - Infrastructure Apps Resume Columbus, Ohio - Hire IT People

CAREER SUMMARY:

With 20 years of experience in the tech industry; I continue to be a high - energy, confident professional with an infectious enthusiasm fortechnology. With several years as an effective leader and problem solver, I have become skilled in enlisting the support of all team members to align with project and organizational goals. I am currently looking for direct hire opportunity where I can leverage my experience resolving issues to better support the environment by focusing on solving larger problems and automating tasks via PowerShell. In the interim, I continue to hone my knack for deployment/development and infrastructure operations

TECHNICAL SKILLS:

PowerShell, SMS/SCCM, WSUS, Windows Server ‘03/’08R2/21R2, IIS, AD, DHCP, DNS, RightFax, AWS, Lync, MDT, MSSQL, MOM/SCOM, VMware/Hyper-V, Service-Now.

PROFESSIONAL EXPERIENCE:

Confidential, Columbus, Ohio

Sr. LAN Admin - Infrastructure Apps

Responsibilities:

Automating monitoring and resolution to known issues to minimize user impact.
Simplify, standardize and automate normal reoccurring processes wherever possible.
Current SME and primary Windows Admin for SCCM, IIS, MSSQL, Lync and RightFax.
Architect/Design I.T. infrastructure projects for new implementations (including DR).
Maintain DR documentation and their validity with yearly scenario tests.
Study Root Cause Analysis to implement solutions to prevent issues from returning.
Secondary VMWare Admin, responsible for normal maintenance, upkeep and support.

Team Lead - Desktop Support

Confidential

Responsibilities:

Manage all projects for the Desktop Support Team through completion.
Manage all software deployments and upgrades to all end user workstation and laptops.
Coordinate projects with other support teams to streamline operational procedures.
Resolve all “Tier III” issues escalated from the Service Desk in a 24/7/365 environment.
Responsible for testing and deploying all monthly patches from Microsoft.
Responsible for ‘Golden’ image creation, revision and documentation.
Mentor and assist the technicians on the desktop team.
Installed & configured a global instance of System Center Configuration Manager 2012 in preparation for the upgrade to Windows 7.
I worked extensively to support the implementation and migration to ITIL processes and setup/configuration of Service-Now.

Sr. PC Tech - Desktop Support

Confidential

Responsibilities:

Work with users on a daily basis to help resolve incidents.
Manage the imaging process for workstation deployments.
Was promoted to Team Lead after a year and a half.

Confidential - Dublin, Ohio

Systems Administrator

Responsibilities:

Maintain and repair all network wiring, wall and patch panel network connections
Configured and maintained all network devices, including VLAN assignments and VPN.
Migrating outdated servers to virtual machines and uploaded to VMware ESX server (P2V)
Install all OS, software and necessary patches on local servers and end user devices.
Responsible for updating/monitoring anti-virus on all corporate systems
Creating and deploying packages to end users systems.

Confidential - Columbus, Ohio

Lead Field Technician

Responsibilities:

Responsible for the site installation including managing a team of 3 to 10 other technicians
Installed, configured and networked over 2500 desktops, laptops and printers
Imaged computers with appropriate image prior to installation or on site

Confidential - Central, Ohio

Independent Sub-Contractor/Installer/Technician

Responsibilities:

Installed new POS systems, credit card machines, WAP’s for Staples office supply stores
Configured servers, switches and routers to provide a reliable uplink to Staples NOC
Upgraded Giant Eagle’s computer systems and terminals from Windows 2000 to XP
Consultant to OLAF.org during the redesign and reconstruction of their website

Confidential - Columbus, Ohio

Interactive Media Developer

Responsibilities:

Provided service and support to AOL, Netscape and CompuServe
Responsible for numerous top level, high profile and heavily promoted pages
Daily update of content on the Music and Teens channels
Always worked the big events: The Grammys, the CMA’s, and the MTV Music Awards

Confidential - Mount Vernon, Ohio

Web Developer/Designer

Responsibilities:

Diverse position involving design, construction and updating of multiple websites
Managing and maintaining quality relationships with multiple simultaneous clients

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Sr. Lan Admin - Infrastructure Apps Resume

Columbus, OhiO

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