SUMMARY

• IT Professional with over 8+ years’ experience in Enterprise Application Packaging, Testing, and Distribution processes, large - scale Windows 2000/XP/W7 (32Bit/64Bit) OS Desktop Deployment Migrations, and Windows Installer (MSI) Installation Authoring standards and best practices.
• Knowledgeable subject matter expert with experience working in such industries as Banking & Financial, Insurance, Pharmaceutical & Biotechnology, Healthcare, R&D, Oil & Gas, Communications, and Energy sectors.
• Expertise in software packaging methodologies, tools, techniques, standards and best practices. Special emphasis and skills in migrating various types of applications to the MSI; (Windows Installer) format, and ensuring all packages align and conform to company defined standards.
• Experienced using the industry’s leading SDK tools for Windows Installer such as AdminStudio, InstallShield, Advanced Installer, InstallAware, Wise Package Studio, Orca, InstaEdit, and Auto-IT.
• Experienced creating and editing MSI (Windows Installer Packages), MST (Transforms), MSM (Merge Modules), MSP (Patches), for unattended, automated silent/passive installations via enterprise delivery tools.
• Sound Knowledge of Windows 7/XP/2000 (32-Bit/64-Bit) Registry, File System, Services, Security, & Command Line.
• Familiar with configuration management, version control and release management best practices.

TECHNICAL SKILLS

Operating Systems: Windows 7, Windows Vista, Windows XP, Windows 2000, Windows NT, Windows 9x

Packaging: AdminStudio, InstallShield, Wise Package Studio, Advance Installer, InstallAware, Orca, Auto-IT

Languages: VBScript, WiseScript, InstallScript, JavaScript, Visual Basic, HTML

Databases: SQL Server, Oracle, MS Access, SQL

Deployment Tools: SMS/SCCM, Altiris, LanDesk

Virtualization: Microsoft APP-V, Citrix XenApp, Thinstall ThinApp

PROFESSIONAL EXPERIENCE

Confidential

Senior Application Packager

Responsibilities:

• Senior application packaging engineer for Confidential &E's Windows 7 (64-Bit)/XP (32-Bit) OS Environment.
• Created and Tested Windows Installer(MSI) Packages, (MST) Transforms, and (MSP) Patches for company-wide deployment using Flexera AdminStudio and InstallShield 2011/2014.
• Engaged with Business Users, SMEs, and Application Owners forall customer support issues during application packaging, testing, remediation and distribution processes.
• Prepared packaging standards documentation, testing documentation, requirements gathering documents to capture application installation steps, and other configuration parameters, amongst other types of package-related documentation for Core Critical apps.
• Performed application compatibility testing of all incoming application requests, utilizing manual installs in controlled virtual test environments, referring to associated vendor documentation/website, and the Microsoft Application Compatibility Toolkit (ACT ).
• Repackaged various legacy in-house and third-party vendor applications into MSI format using the Repackager tool
• Tuned & customized vendor MSI packages by creating Response Transforms (MST) using AdminStudio's Tuner tool
• Edited InstallShield Project Files (ISM) using the InstallShield Editor tool
• Created and applied small updates and Patches (MSP) using Windows Installer MSI best practices
• Created major upgrades to existing applications installed in company's PROD environment
• Created & Used CustomActions, Conditions, Boolean Logic, Operators, and Properties to add custom logic and accomplish various installation configuration tasks in packaged applications
• Opened permissions inside package LockPermissions table on select components, directories, files and registry keys so packaged application can work for standard users in Windows 7 (64-Bit) locked-down environments.
• Created SHIMs using the Microsoft Application Compatibility Toolkit (ACT ) for select executables of packaged applications needing elevated permissions in Windows 7 (64-Bit) locked-down environments.
• Utilized VBScripts, CMD, custom wrapper programs, batch files and executable programs to perform special installation automation and configuration tasks within MSI packages
• Attended and participated in weekly project team meetings to review and refine existing processes, define and improve standards, as well as discuss open issues
• Conducted QA/QC and PRE-UAT testing of all packaged applications in virtual test environment via SCCM’s Run Advertised Programs (RAP), prior to UAT hand-off.
• Facilitated User Acceptance Testing (UAT) of completed (32-Bit/64-Bit) MSI Windows Installer packages with the targeted lines of business users for the packaged applications.
• Reviewed MSI log files, engaged with the software distribution/deployment teams, as well as the testers during package troubleshooting efforts in various levels of testing
• Maintained and tracked the upkeep for all existing packages, including any upcoming vendor updates and hotfixes
• Prepared virtual test environment (sandbox) using VMware Workstation for PRE-UAT package QA/QC testing.

Environment: Windows XP (32-Bit), Windows 7 (64-Bit), Applications:(Est. 2000-to-2200),AdminStudio 10.0, InstallShield 2011, VMware Workstation 8.x, Orca, Microsoft SCCM 2007, Microsoft Application Compatibility Toolkit (ACT ), SHIMS, CMD

Confidential - Seattle, WA

Senior Application Packager

Responsibilities:

• Senior application packaging engineer for Confidential 's Windows 7 SP1 (32-Bit/64-Bit) OS Migration Rollout Project
• Created and Tested Windows Installer(MSI) Packages, (MST) Transforms, and (MSP) Patches for company-wide deployment using Flexera AdminStudio 10.0 and InstallShield 2011.
• Engaged with Business Users, SMEs, and Application Owners forall customer support issues during application packaging, testing, remediation and distribution processes.
• Prepared packaging standards documentation, testing documentation, requirements gathering documents to capture application installation steps, and other configuration parameters, amongst other types of package-related documentation.
• Performed application compatibility testing of all incoming application requests, utilizing manual installs in controlled virtual test environments, referring to associated vendor documentation/website, and the Microsoft Application Compatibility Toolkit (ACT ).
• Repackaged various legacy in-house and third-party vendor applications into MSI format using the Repackager tool
• Tuned & customized vendor MSI packages by creating Response Transforms (MST) using AdminStudio's Tuner tool
• Edited InstallShield Project Files (ISM) using the InstallShield Editor tool
• For Application Virtualization development and testing efforts, utilized Microsoft App-V Sequencer, App-V Management Console, and the InstallShield SDK for virtual application profiles.
• Created and applied small updates and Patches (MSP) using Windows Installer MSI best practices
• Created major upgrades to existing applications installed in company's PROD environment
• Created & Used CustomActions, Conditions, Boolean Logic, Operators, and Properties to add custom logic and accomplish various installation configuration tasks in packaged applications
• Opened permissions inside package LockPermissions table on select components, directories, files and registry keys so packaged application can work for standard users in Windows 7 (64-Bit) locked-down environments.
• Created SHIMs using the Microsoft Application Compatibility Toolkit (ACT ) for select executables of packaged applications needing elevated permissions in Windows 7 (64-Bit) locked-down environments.
• Utilized VBScripts, CMD, custom wrapper programs, batch files and executable programs to perform special installation automation and configuration tasks within MSI packages
• Attended and participated in weekly project team meetings to review and refine existing processes, define and improve standards, as well as discuss open issues
• Conducted QA/QC and PRE-UAT testing of all packaged applications in virtual test environment via SCCM’s Run Advertised Programs (RAP), prior to UAT hand-off.
• Facilitated User Acceptance Testing (UAT) of completed (32-Bit/64-Bit) MSI Windows Installer packages with the targeted lines of business users for the packaged applications.
• Reviewed MSI log files, engaged with the software distribution/deployment teams, as well as the testers during package troubleshooting efforts in various levels of testing
• Maintained and tracked the upkeep for all existing packages, including any upcoming vendor updates and hotfixes
• Prepared virtual test environment (sandbox) using VMware Workstation for PRE-UAT package QA/QC testing.

Environment: Windows XP (32-Bit), Windows 7 (64-Bit), Applications:(Est. 2000-to-2200),AdminStudio 10.0, InstallShield 2011, VMware Workstation 8.x, Orca, Microsoft SCCM 2007, Microsoft Application Compatibility Toolkit (ACT ), SHIMS, CMD

Confidential - Renton, WA

Senior Desktop Engineer

Responsibilities:

• Created and Tested Windows Installer(MSI) Packages, (MST) Transforms, and (MSP) Patches for company-wide deployment using Flexera AdminStudio 10.0 and InstallShield 2011.
• Engaged with Business Users, SMEs, and Application Owners forall customer support issues during application packaging, testing, remediation and distribution processes.
• Prepared packaging standards documentation, testing documentation, requirements gathering documents to capture application installation steps, and other configuration parameters, amongst other types of package-related documentation.
• Performed application compatibility testing of all incoming application requests, utilizing manual installs in controlled virtual test environments, referring to associated vendor documentation/website, and the Microsoft Application Compatibility Toolkit (ACT ).
• Repackaged various legacy in-house and third-party vendor applications into MSI format using the Repackager tool
• Tuned & customized vendor MSI packages by creating Response Transforms (MST) using AdminStudio's Tuner tool
• Edited InstallShield Project Files (ISM) using the InstallShield Editor tool
• For Application Virtualization development and testing efforts, utilized Microsoft App-V Sequencer, App-V Management Console, and the InstallShield SDK for virtual application profiles.
• Opened permissions inside package LockPermissions table on select components, directories, files and registry keys so packaged application can work for standard users in Windows 7 (64-Bit) locked-down environments.
• Created SHIMs using the Microsoft Application Compatibility Toolkit (ACT ) for select executables of packaged applications needing elevated permissions in Windows 7 (64-Bit) locked-down environments.
• Created and applied small updates and Patches (MSP) using Windows Installer MSI best practices
• Created major upgrades to existing applications installed in company's PROD environment
• Created & Used CustomActions, Conditions, Boolean Logic, Operators, and Properties to add custom logic and accomplish various installation configuration tasks in packaged applications
• Utilized VBScripts, CMD, custom wrapper programs, batch files and executable programs to perform special installation automation and configuration tasks within MSI packages
• Attended and participated in weekly project team meetings to review and refine existing processes, define and improve standards, as well as discuss open issues
• Conducted QA/QC and PRE-UAT testing of all packaged applications in virtual test environment via SCCM’s Run Advertised Programs (RAP), prior to UAT hand-off.
• Facilitated User Acceptance Testing (UAT) of completed (32-Bit/64-Bit) MSI Windows Installer packages with the targeted lines of business users for the packaged applications.
• Reviewed MSI log files, engaged with the software distribution/deployment teams, as well as the testers during package troubleshooting efforts in various levels of testing
• Maintained and tracked the upkeep for all existing packages, including any upcoming vendor updates and hotfixes
• Prepared virtual test environment (VMware Workstation) for package testing (Quality Assurance/Quality Control)

Environment: Windows XP (32-Bit), Windows 7 (64-Bit), Applications:(Est. 750-to-950),AdminStudio 10.0, InstallShield 2011, VMware Workstation 7.x, Microsoft SCCM 2007, Microsoft Application Compatibility Toolkit (ACT ), Orca, SHIMS, VBScripts

Confidential - Houston, TX

Senior Application Packaging Engineer

Responsibilities:

• Created and Tested Windows Installer(MSI) Packages, (MST) Transforms, and (MSP) Patches for company-wide distribution using Flexera AdminStudio 9.0 and InstallShield 2009.
• Engaged with Business Users, SMEs, and Application Owners forall customer support issues during application packaging, testing, remediation and distribution processes.
• Prepared packaging standards documentation, testing documentation, requirements gathering documents to capture application installation steps, and other configuration parameters, amongst other types of package-related documentation.
• Performed application compatibility testing of all incoming application requests, utilizing manual installs in controlled virtual test environments, referring to associated vendor documentation/website, and the Microsoft Application Compatibility Toolkit (ACT ).
• Repackaged various legacy in-house and third-party vendor applications into MSI format using the Repackager tool
• Tuned & customized vendor MSI packages by creating Response Transforms (MST) using AdminStudio's Tuner tool
• Edited InstallShield Project Files (ISM) using the InstallShield Editor tool
• Worked with legacy InstallScript MSI packages
• Created and applied small updates and Patches (MSP) using Windows Installer MSI best practices
• Created major upgrades to existing applications installed in company's PROD environment
• Created & Used CustomActions, Conditions, Boolean Logic, Operators, and Properties to add custom logic and accomplish various installation configuration tasks in packaged applications
• Opened permissions inside package LockPermissions table on select components, directories, files and registry keys so packaged application can work for standard users in Windows 7 (64-Bit) locked-down environments.
• Created SHIMs using the Microsoft Application Compatibility Toolkit (ACT ) for select executables of packaged applications needing elevated permissions in Windows 7 (64-Bit) locked-down environments.
• Utilized VBScripts, CMD, custom wrapper programs, batch files and executable programs to perform special installation automation and configuration tasks within MSI packages
• For Application Virtualization development and testing efforts, utilized Citrix XenAPP, Application Profiler, and the InstallShield SDK for virtual application profiles.
• Attended and participated in weekly project team meetings to review and refine existing processes, define and improve standards, as well as discuss open issues
• Worked with SMEs and application owners, as well as the company's various lines of businesses to facilitate User Acceptance Testing of finished MSI packages
• Engaged in various troubleshooting efforts to identify, and resolve errors in problematic packages during testing
• Reviewed MSI log files, engaged with the software distribution/deployment teams, as well as the testers during package troubleshooting efforts
• Maintained and tracked the upkeep for all existing packages, including any upcoming vendor updates and hotfixes
• Staged VMware Workstation virtual test environment (sandbox) for package QA/QC testing

Environment: Windows XP (32-Bit), Windows 7 (64-Bit), Applications:(Est. 1600-to-2000),AdminStudio 9.0, InstallShield 2009, VMware Workstation 6.x, Microsoft SCCM 2007, Microsoft Application Compatibility Toolkit (ACT ), Orca, SHIMS, Auto-IT