It Consultant Resume
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Mineola, NY
SUMMARY
- Windows Server Administrator wif proven track record and expertise in installation, configuration, support and maintenance of Windows servers and back - office infrastructure.
PROFESSIONAL EXPERIENCE
Confidential, Mineola, NY
IT Consultant
Responsibilities:
- Worked wif Nessus scan reports to investigate devices and endpoints that were not patched throughout IT Security and Infrastructure infrastructure
- Remediated all items found on Nessus reports for security compliance
- Worked wif infrastructure engineers to adopt Microsoft Best Practices throughout environment
- Hired out by Norgate as full-time Windows Server Administrator for Confidential in Lake Success, NY
- Install, configure, patch and troubleshoot Windows Servers 2008/2012: mix of HP and VMWare 5.x ESX, stand-alone, clusters, server farms.
- Responsible for AD, DNS, DHCP, Group Policy, Citrix, Exchange 2010, IIS, SQL, File and Print Services.
- Set up and configure SCOM, Veritas NetBackup and Double-take for server monitoring, high availability and disaster recovery.
- Evaluate Nessus scans for penetration testing: analyze Nessus reports and remediate vulnerabilities.
- Assigned high-level IT company-wide infrastructure projects.
Confidential, NY
IT Engineer II
Responsibilities:
- Senior IT Engineer in charge of entire corporate infrastructures for small businesses in the New York City area
- Manage Windows Servers 2003/2008/2012 and Microsoft Exchange 2003/2010 environments: AD, DNS, DHCP, Group Policy, File and Print Services.
- Install, configure and maintain email infrastructures - both on-premise Exchange and in the cloud: Office 365, Azure and Google Gsuite. Configure cloud accounts using Azure Active Directory services. Successfully completed email cloud migration projects for SMBs in NYC.
- Create and maintain user accts, set policies, configure Activesync and user Smartphones, provide Tier II support for Help Desk
- Install, configure, maintain and troubleshoot networks, servers and desktops in order to provide 24x7 uptime.
- Manage IT projects and outside contractors.
- Provide senior-level support for all IT operations.
- IT Administrator in charge of entire corporate infrastructure.
- Installation, Configuration, maintenance, troubleshooting, patching of desktops, servers Lan/Wan infrastructure, cloud infrastructure.
- Managed Windows SBS 2011 and Microsoft Exchange 2010 environment: AD, DNS, DHCP, IIS, File and Print Services
- Created user mailboxes, set email policies, configure and maintain entire email infrastructure. Activesync: configured and supported iPhones, Droids, Blackberries
- Work wif Management to set IT policies and standards
Confidential, NY
Windows Server Engineer III
Responsibilities:
- Windows Server Administrator for Confidential after MH outsourced IT functions to Atos Consulting.
- Involved in Installation, Configuration, and Maintaining of Microsoft Windows 2008/2003 Servers on HP/Dell Servers
- VMWare: Configured, supported, maintained VMs wif Windows 2012/2008/2003/7/8, managing VM’s and ESX servers by using vSphere Client, Putty and Web Access and installing the VMware Tools on the VM
- Active Directory: Administered user accounts, domain accounts, administrative rights, security permissions, group policies and distribution groups
- Installed updates and patched servers using WSUS, Eminentware and configured TCP/IP, DNS, DHCP, IIS
- Remote Server Administration and Monitoring: Remote Desktop, MOM, Eminentware, SCCM
- Patch management: deployed updates and patches to servers regularly
- Backup tape Administration: performed nightly backups and restores using Arcserve, Symantec Netbackup and Avamar
- Antivirus management: install and configure Symantec Endpoint Protection, update virus definitions, detect and eradicate viruses and worms
- Configured HA, DRS clusters and capacity planning for new clusters and configured FT for the important VM’s and also Maintained FTP Sites, Web Servers and created Virtual Directories in IIS7
- Participated in Weekly Status meetings and created weekly status reports wif the current status, Incident Reports and Change Management for managing the applications
- Configured Virtual Distributed Switch and VLAN configuration for production environment
- Installation and administration of fail over cluster in Windows 2008 environment
- Monitoring the servers using HP Systems Insight Manager to find any issues wif the server’s hardware
- Involved in technology implementation including vendor selection, system architecture, capacity planning, security, storage management and High Availability
- Installed, Configured and Supported Intel based HP Proliant DL360, DL380, DL580 Servers, BL460c, BL20p Blade Servers, and Dell Power Edge Servers
- Maintained 1500+ server environments for ATOS Center and hosted clients.
Confidential New York, NY
Windows Server Engineer/Administrator
Responsibilities:
- Similar responsibilities as Atos Server Engineer III position above
- Involved in Installation, Configuration, and Maintaining of Microsoft Windows 2008/2003 Servers on HP/Dell Servers
- Worked on configuring the servers wif Raid Configuration on HP Proliant DL585, DL380 Servers
- Involved in troubleshooting the issues related to Servers, Local Services, Data Centers, and Server Configuration for Microsoft Windows Systems
- Involved in upgrading of Active directory and troubleshooting AD problems
- Responsible production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment
- Creating and managing security groups and reconciliation of the same regularly
- Installed updates using WSUS and Configured TCP/IP, DNS, DHCP, IIS
- Configured and maintained new VM’s wif Windows 2012/2008/2003/7/8, managing VM’s and ESX servers by using vSphere Client, Putty and Web Access and installing the VMware Tools on the VM
- Configured HA, DRS clusters and capacity planning for new clusters and configured FT for the important VM’s and also Maintained FTP Sites, Web Servers and created Virtual Directories in IIS7
- Windows Server Administrator in charge of installation, configuration, support and maintenance of servers and back-end infrastructure on a national scale: build, re-image, configure, troubleshoot Windows servers - HP, Dell, blades, VM, Internal and DMZ, Project Management and Server Intake; Active Directory, Group Policy, TCP/IP, DNS, DHCP, IIS, Server Clustering, Routing, Cloud Computing, Citrix XenDesktop, Terminal Servers, Storage: NAS, SAN, Qlogic, Powerpath, Raid; Backup Administration, Print Servers, Remote Access: company-wide KVM Administration, MOM, WSUS, Eminentware, VPN, Server and Network Utilities: Winternals, Wireshark; Disaster Recovery, Malware detection and removal - NAV, SEP; network and data center inventory.
- Examine and troubleshoot network and system configurations to ensure peak performance.
- Senior-level Wintel server support: quickly respond to back-end issues: Incidents, Change Controls, Work Orders and Tasks: provide 24x7 OnCall support for High Priority outages and projects. Provide direction, training and support for junior-level engineers on and off-shore.
- Work wif remote Site Support personnel who provide SmarTEMPthands support. Manage outside vendors: IBM, HP, Avaya, Equinix to analyze, troubleshoot and repair or replace hardware at remote sites.
- Create IT documentation on Sharepoint to communicate IT news, noledge and experience.
Confidential New York, NY
IT Manager
Responsibilities:
- Manage all network operations for an Ethernet LAN consisting of 150 users across several sites.
- Oversee entire network infrastructure - hardware: hubs, routers, CSU/DSU’s, cabling, digital leased lines, T1’s, frame relay, xDSL, VPNs, network testing equipment - software: Windows NT, Novell Netware 3.12 and 4.11, Digital Vax/VMS 6.0 - protocols: IPX, LAT, NetBEUI, TCP/IP, etc. - create network diagrams.
- Responsible for all network and user-based hardware and software including: internal and external email - Microsoft Exchange, network backup, printer administration, disaster recovery and Internet integration.
- Manage all outside hardware, networking and telecommunications vendors. Ensure all users receive a high-level of service in an accurate and timely manner. Author “MIS Notes” column for a company newsletter published monthly to offer users basic/advanced computer tips and to inform users of important changes in the IT department.
- Analyze and implement ways to maximize network efficiency and minimize downtime.
- Support users locally and remotely on a wide variety of network-related issues, hardware and application issues. Manage Help Desk in a fast-paced environment, integral member of IT support team
Confidential
Office Automation Analyst
Responsibilities:
- Manage ongoing operation, development and support of token ring LANs for several NYC sites.
- Design computer configurations and standards that have been adopted on a company-wide level. Analyze hundreds of network, hardware and software issues, diagnosed complex problems and implemented solutions.
- Install, configure and test file servers, workstations, network printers and other nodes.
- Coordinate on-site and off-site projects from start to finish. Oversee major LAN developments including ring-speed upgrades and rollouts of new O/S’s and applications to the user community.
- Conduct hardware and software asset management to keep track of LAN/WAN components such as: physical nodes, IP addresses for Internet connections, mainframe PU/LU addresses, network print queues and custom user applications. Streamline off-site support for remote offices from application roll-outs to network connectivity.
- Expedite e-mail maintenance to purge e-mail database and prevent data corruption. Investigate ways to detect and eliminate computer viruses.
- Team up wif internal analysts, technical support personnel and outside vendors to ensure efficient operation of network.