SUMMARY:

• As Network Manager Confidential recreated a new WAN & LAN structure within 15 months reducing the overall lag in how data was reacted to by 40%, also making sure that an AS400 was placed in three regions and all divisions within that region had accessed that particular unit.
• As Helpdesk Manager of Confidential, Project managed the role out of wireless Symbol equipment to over 100 stores without impacting overall sales and making the transition seamless.
• Saving over $40,000.00 by implementing the role out through the helpdesk.

EXPERIENCE:

Confidential, NY, NY

Network Engineer

Responsibilities:

• Working on network upgrade of all Confidential locations to a Cisco environment.
• Working with PM s to perform surveys, modify Visio drawings then cutover stations/ offices to the new Cisco infrastructure.
• Working with 3650 s & 3850 s for all locations. Stations, bus depots ect.
• Configuring Cisco AP s for all locations, to accommodate an easy install and setup on the 8500 Controllers
• Also working with Cisco Prime to ensure and validate the AP connections.
• Using protocols like OSPF, BGP.

Confidential

Network Integrator/Engineer Lead

Responsibilities:

• Installing and wiring Cisco WLC4400, CT5508 and Aruba 7212, 7010 Wireless Controllers.
• Resetting OS image, Installing and, configuration of Cisco and Aruba Access Points.
• Installation and configuration of Cisco 3645, 3745, and 3845 Routers. Utilizing protocols EIGRP, RIP.
• Installation of Cisco Pix or ASA firewalls 5510, and 5505.
• Installation of Cisco Content Engines, and new Blue Coat servers.
• Troubleshooting any problem that may arise during and after the installs.

Confidential

Testing Engineer

Responsibilities:

• Providing industrialized Mobile computer wireless, Bluetooth, and WAN testing of all mobile products as a part of the Test and Validation team, before they are released to various industries.
• Mostly working with WLAN and ensuring that the products meet up to WIFI certification standards.
• Running a battery of tests against various infrastructures.
• Documenting any inconsistences and failures for the engineers to address.

Confidential

Network Integrator/Engineer

Responsibilities:

• Installing and wiring Cisco Wireless Controllers 4400 (25, 50, 100)
• Resetting OS image, Installing and, configuration of Cisco Access Points 1210, 1230, 1231, 1242 and 1262 from Autonomous to LWAPP, joining controller through transfer of certificates
• Installation and configuration of Cisco 3645, 3745, and 3845 Routers.
• Installation of Cisco Pix Firewall, and Cisco ASA's 5510, and 5505.
• Installation of Cisco Content Engines

Confidential

Software Tech

Responsibilities:

• Working for the Fusion Wireless Engineering Team by providing tests for all pre - released Mobile devices.
• Mainly through a test chamber that housed Cisco, Juniper, Aruba, and Confidential network equipment which I installed.
• Creating various network scenarios to mirror customer wireless network issues.
• Mirroring connection types and configurations. Utilizing protocols EIGRP, RIP, OSPF, and NAT.
• Also doing wireless site surveys Confidential customer sites like UPS & FedEx. Using AirMagnet and Omnipeek. Working with: EAP, EAP-TLS, PEAP, LEAP,WPA, WPA2.
• Also advanced WLAN management LAN Planner, & wireless Sniffers Omnipeek Wildpackets
• Maintaining all switches, access points, routers and other equipment that are involved in the testing.
• Working with switching protocols (802.1D, 802.1Q, 802.1ad, QOS, STP, MSTP, etc.)
• I also provided procurement, logistics and project managing all locations with the flow of equipment, accessories and necessary parts for the three relating offices.

Confidential, Holtsville, NY

Helpdesk Support

Responsibilities:

• Providing Wireless, WAN, LAN and overall configuration and network support for mainly 1400 Confidential Stores.
• Support provided via VPN to AIX servers Also providing support to the MCD (Mobile Computing Division), WID, (Wireless Infrastructure Division) & ADC (Advanced to Data Capture aka Scanner group)

Confidential, Holbrook, NY

Network Support

Responsibilities:

• Providing support for Network (WAN) and escalated issues with the tier 2 helpdesk team.
• Supporting customers such as Adecco Staffing (700 Network Sites) with Cisco VPN and WAN clients.
• Hofstra University (Wireless Users) Marriott Hotels (East Coast Wireless Customer Users) Covering various platforms of NT to XP, MAC and Linux users with connectivity issues.
• Workings with the Configuration and Service Dept to trouble shoot and rebuild Confidential Laptops.
• Also performing various Network Admin duties, doing server backups and overall network support.

Confidential, NY

Responsibilities:

• Providing Network and technical support to various customers
• Help with server upgrades to small business in the area
• Providing technical advice for process improvement.
• Providing router installations and turn - up s for satellite sites.

Confidential, Hauppauge, NY

Network Manager / Helpdesk

Responsibilities:

• Designed, configured and implemented WAN (Routers, Switches, Firewalls) for 30 plus sites over Frame Relay with MCI and later moving to ATM with Confidential & Confidential .
• Installing the 2600 routers Confidential the other offices for the utilization of VOIP.
• Also connecting the main office with the next door warehouse via fiber to bring them into the network.
• Ensuring that our 24 - hour operation in Berlin, NH would never go down, with the utilization of HSRP on two routers on two different circuits, plus supporting all other locations. Using protocol s OSPF,EIGRP,RIP,BGP to ensure integrity of data.
• Configured and installed Internet Cisco 2600 router.
• Instituted and provided layout of the Helpdesk with Service IT as the database.
• Implemented Dame Ware for supporting off site users and other facilities.
• Also managed PBX for the head office.
• Managed & serviced 220 nodes of Win 98, NT, 2000 & XP Confidential head office.

Confidential New York, NY

Helpdesk Manager

Responsibilities:

• Provided WAN, LAN and POS support, with configuration help during Frame Relay role out.
• Also did the configurations of wireless equipment for 300 plus head office users and over 100 stores nation wide which was primarily Novel.
• Project Manager on the role out of symbol wireless technology to all stores. Saving up to $40,000 on the overall cost
• Managed extensive 24 - hour helpdesk support for all employees.