SUMMARY

• 20+ years of IT and customer service support roles
• 15+ years working with different networking hardware platforms and technologies.
• Self - starting, goal-oriented strategist whose confidence, perseverance, and vision promote success
• Major strengths in project planning, problem solving, and communication

TECHNICAL SKILLS

Operating Systems: Windows Server 2008R2, Windows Server 2012, Windows XP, Windows 7, Windows 10, VMWare

Protocols: TCP/IP, DNS, DHCP, EIGRP, OSPF, BGP, ISIS, QoS, Multicasting, VPN, IPSEC

Hardware: Cisco, Juniper, Foundry, Palo Alto, WatchGuard, Sophos, SonicWALL, Barracuda, Bluecoat, NEC, Lenovo, Dell, HP

Backup: VEEAM, N-able MSP, Norton, Arcserve, Commvault, DLT tape libraries

Firewalls: Cisco ASA5580, Palo Alto, WatchGuard, SonicWALL, Netgear, Linksys, Juniper, Bluecoat

Network: Cisco 7600 series, 6500 series, 4948 series, 4900M, ME3400 series, 3650 series, 3750 series, 2960-X series, CRS-3 8&16-slot/Multishelf, ASR 9K/9922, Foundry, 3Com and Dell switches

Security: Intrusion Detection, Intrusion Prevention

Remote: accessVPN, Citrix, RDP, DameWare, LogMeIn

Utilities: Autotask, ConectWise, Remedy, IT Glue, Autotask AEM, nCentral N-able, SolarWinds, CA Spectrum, Cisco Works, Wireshark, Kiwi Syslog

Telecommunications: Nortel PBX, Nortel BCM, Cisco Voice Gateway/Call Manager/Unity

Wireless: Cisco WISM 1 & 2, 4400, 5500, 8510, Ubiquiti

PROFESSIONAL EXPERIENCE

Confidential

Senior Network Analyst

Responsibilities:

• Daily duties of monitoring, maintenance, and support of our MSP customers entire IT infrastructure
• Network Design/Implementation refresh consisting of removing and replacing the existing IP networking hardware, separate the core and edge network duties, along with standardization and cleanup of network cabling
• Firewall Security Policy refresh consisting of securing multiple zones, along with securing their SCADA network infrastructure that controls all plant operations
• Standardize the network design, security policy, and equipment sold and implemented to our small to mid-size businesses

Confidential

Manager of Networking

Responsibilities:

• Provided direction and leadership surrounding a team of engineers for all networking initiatives from design, configuration, and deployment for the South Texas area.
• Responsible for managing all WAN/LAN configurations and implementation efforts to support the core and edge infrastructure providing Video, High Speed Data, and Commercial circuits for residential and commercial customers.
• Responsible for scheduling the implementation and travel time for engineers for initiatives that required deployments or maintenances in various cities within a short time frame.
• Responsible for supervising all network and security operations including support and maintenance of hardware, protocols, standards in the network environment, network monitoring, and administration.
• Responsibilities include ensuring that the network environment is stable and that performance exceeds customer expectations.
• Responsible for procurement and storage of equipment to be preconfigured and staged for shipment throughout the US.
• Supported and maintain a network infrastructure for 50+ sites throughout the South Texas area within San Antonio, Corpus Christi, Rio Grande Valley area, Laredo, Zapata, Eagle Pass, Del Rio, Dilley, and Uvalde.
• Responsible for deployment of Cisco equipment from design, configuration, lab testing, and deployment throughout the South Texas region.
• Technologies include management of a large multi-system, multi-platform, networked installation, supporting Cisco LAN/WAN protocols, Multicast, IPv4 and IPv6 addressing.
• Designing, lab testing, and deployment of network upgrades from a Cisco 2950 switched network to a dual Cisco 7609 routed network for various sites within the cities of Corpus Christi, Rio Grande Valley area, El Paso, and the Golden Triangle area.
• Implementation of BGP routing protocol and redistribution of the OSPF route table into BGP for the Texas Region.
• Implementation of ISIS routing protocol and IPv6 addressing for the Texas Region

Confidential

Network Engineer

Responsibilities:

• Responsible for working on trouble tickets for the SAMMC network infrastructure to provide connectivity for various clinic and medical facility users and equipment.
• Scope includes infrastructure for 90+ network closets within a number of buildings throughout the medical center.
• Responsible for support and maintenance of a (4) redundant core network infrastructure with VTP domain configuration to support a large number of VLANS.
• Responsible for scanning, auditing, and reporting of the network infrastructure and end user workstations for security vulnerabilities to comply with DoD standards.
• Responsible for supervising all new network deployments, creating, and updating all documentation to include IP address allocations.

Confidential

Network Engineer

Responsibilities:

• Support LAN/WAN network architecture.
• Built and monitor Compaq Server farm with the use of monitoring it with Compaq Insight Management tools.
• Admin of 30 Node NT Enterprise Domain Servers. Admin of Novell Enterprise Network. 4000 end users.
• Knowledgeable in Cisco Routers from 8540 Layer 3 routers to low end 1924 switches.
• Knowledgeable in T1/ISDN setups and troubleshooting.
• Knowledgeable in Arcserve/Backup Exec LAN backup software.
• Support Openview monitor services. Support Windows 2000 Server/Workstation installs.
• Support RAS and Internet Web Services Clients using IIS. Knowledgeable in FIREWALL-1
• Support remote VPN Users with Secure-Remote software. Heavy knowledge in DNS/WINS/Host files.
• Support Windows-Scripting and Kix scripts. Support Linux clients.