Voice SIP Engineer Resume New York, NY - Hire IT People

SUMMARY

10 years of experience in Cisco UC Architecture and third party applications.
Experienced in working with Cisco Unified Communications 10.5.2, 9.1.2, 8.6, 8.0, 7.1, 6.1, 5.x, Call Manager 4.1, 3.x Cisco Unity 4.2, Cisco Bulk Administration Tool (BAT), Cisco CDR Analysis and Reporting, Nevotek V/IP Suite, Adagio Voicemail server and Sigma5 Billing System. Working knowledge on Cisco IPCC and BBSM.
Experienced in deploying, maintaining and operation Cisco Contact Center Express.
Ability to install and configure Cisco routers, switches, firewall, IP telephones, voice gateways and IDS.
Extensive working knowledge on Cisco Routing, Switching, access list and Intrusion Detection System. Configuration of Port switching Hubs, Ethernet/Fast Ethernet cards and PCMCIA cards.
Working Knowledge in Cisco network planning and design, network protocols, and configuration.
Experienced in configuration and upgrade of CAT OS and IOS software, and configuration of RIP, IGRP, EIGRP, OSPF, static routes, MPLS and VLANs.
Strong working knowledge on TCP/IP Suite, IP Addressing and Sub - netting.
Deployment of operating system software, applications, and software updates, Managing software and hardware assets and troubleshooting networks remotely.
Designing, Implementing and Administering DNS, WINS, DHCP, TCP/IP, FTP, Terminal Services, VPN, Firewall, RAS.
Installed and administered Email server running on Linux or Windows server.
Ability to utilize Linux daemons in providing different network services.
Strong hardware troubleshooting knowledge in all of the following environments: Servers, Desktops, Laptops, Networking Equipment, and Cabling.
Imparting Training to the staff on related and emerging technologies.
Preparing Documentations on day-to-day and overall activities of the on-going projects.
Excellent Inter-Personal, Leadership, User Interaction and Communication skills.
Focus on problem tracking, diagnosis, replication, troubleshooting, and resolution by focusing on primary support area where depth of knowledge is specialized, yet developing a breadth of knowledge in all other areas within the functional product line.
Ability to prepare highly technical documentations for Projects and Proposals.

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Voice SIP Engineer

Responsibilities:

Converts existing Corporate sites from TI/PRI trunking to SIP Trunking
Provides Tier 3/4 Support
Designed, T1/PRI/SIP Connections
Designed and implemented voice gateways utilizing FXO/FXS, H.323, MGCP, SIP Trunks, SRST, FAX T.38, T1 and ISDN
Engaged Cisco Sales and technical contacts, as needed for Cisco Unified Communication knowledge

Confidential

Voice Engineer

Responsibilities:

Unified Communications - Ongoing projects planning, design and implementation of various ways to implement Unified Communications.
Design, Implement, Maintain and Operate the existing VOIP Implementation of the Hospital
Team Lead in Rolling out VOIP for the hospital’s new location.
Provide Level 3 Support

Confidential

Lead Engineer

Responsibilities:

Implemented the integration between Cisco’s video calling and Tanberg’s video endpoint
Implemented the integration between Microsoft Office Communicator (MOC) and Cisco’s Presence Feature. Enabled Presence Capability and Remote Call Control (RCC)
Implemented the tested the new Class of Service (CoS) using the Line/Device Approach
Currently designing and testing the VOIP strategy that will roll out for two new locations
Successfully upgraded and tested Cisco Unified Communications Manager to the newest version 7.1
Successfully upgraded and tested Cisco Unity Connection to the newest version 7.1

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Voice Sip Engineer Resume

New York, NY

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