SUMMARY

• Extensive Six(6) plus years of experience in SCCM, MDT, Software packaging, Application virtualization, Requirement Gathering, Testing and Distribution.
• Expertise in Windows Installer Technology along with all versions of Windows Operating Systems.
• Strong Knowledge of Windows Registry, File System, Services, ODBC Connections, COM objects, Devices, Security, Windows 2000/2003/2008 Active directory services and other facets of Windows Server OS.
• Expertise in using tools like WISE Package Studio8.0, 7.0, 6.0, 5.6, Install Shield Admin Studio 6.0.7.0, 9.5,10,11APP V 4.5,4.6,4.6sp1,5.0 and 5.1
• Good understanding of Application Virtualization.
• Good knowledge on deployment tools Altiris Deployment Solution, SMS 2003, and SCCM.
• Experience with VMware 9.5,10, 11and Hyper - V
• Experience in using/creating Transforms (MST), Patches (MSP) and Merge Modules etc. for use with MSI’s.
• In-depth knowledge of Application Virtualization, Enterprise BitLocker Management, Operating System Deployment & Desktop Migrations.
• Designing and Implementing Project Road Map for Migrating Windows XP to Windows 7 using Microsoft Tools like ACT (Application Compatibility Toolkit), MAP (Microsoft Assessment and Planning Toolkit), MDT (Microsoft Deployment Toolkit) &USMT (User State Migration Toolkit).
• Experience in using Windows Installer SDK development tool ORCA for editing and Validation purpose.
• Good understanding of Conflict resolution methods like Application Isolation, using Merge Modules and using Conflict Manager.
• Proficiency in maintenance, troubleshooting and upgrading of applications.
• Extensively used ProcessMonitor, Process Explorer, Filemon, Regmon and InCntrl for troubleshooting.
• Expertise in using SQL server Management Studio for creating custom reports.
• Strong experience in Scripting. Extensively used VBScripts, MSI Scripts, JScripts, Wise Scripts, as and when necessary.
• Co-ordinate with application development team and IT business team to gather requirements and establish standards and installation & deployment strategies.
• Good analytical and problem-solving abilities.
• Ability to conduct research into security issues and products as and when required.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Have little bit knowledge about VM Ware ThinApp 4.6.

TECHNICAL SKILLS

Operating Systems: Windows 7, Windows Vista, Window XP, Windows Server OS 2000/2003/2008 , Windows NT Server 4.0 and Workstation, Windows 95, Windows 98 and MS-DOS

Packaging: Wise Package Studio 8.0, 7.0, 6.0, 5.6,Install Shield AdminStudio 6.0,7.0

Scripting &Languages: VBScript, MSI Script, JavaScript, Wise Scripting, PowerShell, AutoIT3, Visual Basic, C, C++ & HTML

Databases: Oracle 7.x/8.0/9.i, MS Access

Management & Deployment Tools: Altiris, SMS 2000/2003, SCCM, Marimba, Active directory, Group policy, Windows AIK, MDT, ACT, MAP, USMT, SQL Server Management Studio, imagex

Imaging tools: VMware 5.5, 6.0, 11, SymantecGhost 9.0

PROFESSIONAL EXPERIENCE

Confidential, IL

Windows Imaging/Application Engineer

Responsibilities:

• Packaged major company specific applications such as SAS, BRS which are time constraint using Install Shield Admin Studio.
• Used SCCM 2012 for Software distribution, patch management, Operating System deployment.
• Created OS and software Task Sequence using SCCM 1610 for Windows 7 and Windows 10.
• Validated all the 32 machine models available and compatible in the organization.
• Tested the Production Windows 7 OSD thin image using test matrix and validated all the conditions before pushing to Production.
• Assisted field services team to upgrade, trouble shoot build, TPM, SEP, Bitlocker and BIOS issues.
• Created Active Directory groups and associated the groups to the SCCM user collections before deploying the applications.
• Documented the data flow diagram of the required reports and steps to be performed in order to publish or deploy a software end to end which includes packaging, validating, End user testing and deploying to production users using Microsoft Visio.
• Used Visio 2013 for route map of deploying major applications after UAT is successfully performed.
• Used Service Now to create Changes required for Production, Testing and any incidents.
• Provided extensive support to the end users regarding application installation and troubleshooting issues. Some of the major applications are Nice Screen Agent (used to record screen automatically), IBM Rational Application Developer, WebSphere Admin studio.
• Used PowerShell scripts to package WPS, RAD 9.1 applications.
• Worked on SQL Server Management Studio to create custom reports.
• Worked on Google chrome GPO issues and version issues in the production.
• Provided daily SCCM health status to the Client engineering team and worked on any packages failed at a Distribution Point.
• Prepared daily reports on incident handling, SLA Analysis, Customer Satisfaction Survey, Change tasks and Catalog tasks.
• Worked on building Think mate server with Windows 7 OSD image needed for organization with the help of Client Engineering team.
• Created custom queries to find out the different versions of Adobe Reader installed on the machines in the organization and pushed a package to remove the previous retired versions and install the latest packaged 11.1.20.
• Provided extensive support to VDI plus users (VDI works as a physical machine) for application issues, machine build issues, Environmental variable corrupted issues.
• Provided weekly and monthly SCCM devices list to Field Services team with the AD site to remove any offline machines since 90 days.
• Used SQL server Management Studio for creating custom reports from SCCM CAS and Microsoft Excel for consolidating SCCM reports, Asset Management reports.
• Actively participated in the daily meetings and discussed about the Application Deployment Status and progress.
• Performed monthly patching to Alpha, Beta, DNG groups using Automatic Deployment rule.
• Involved in managing and implementing Active Directory and Group Policy Objects on Windows 2012 server on the inactive client machines.

Environment: SCCM 1601, Install Shield AdminStudio, Windows ADK, ACT, USMT, VMWare workstation 11, Powershell, SQL server Management Studio, SNOW, Microsoft Excel, Microsoft Visio, Application Catalog, SCCM Client center, VDI plus.

Confidential, WI

SCCM Engineer, Reporting Specialist

Responsibilities:

• Created application packages using Flexera admin Studio on Windows 7 and Windows 8.1.
• Used SCCM 2012 for Software distribution, patch management, Operating System deployment.
• Created OS and software Task Sequence using SCCM2012
• Deployed Global protect 2.2.1 application to 18000 + end user systems which is a Palo - Alto Product in three phases. This application is a remote access connection, a replacement of fire pass VPN.
• Deployed 106 Windows 10 compatible applications and published them on RA IT Zone PC App Store using 1E Shopping Administrator and SCCM Console.
• Used SQL server Management Studio for creating custom reports from SCCM CAS and Microsoft Excel for consolidating SCCM reports, Asset Management reports, and HR active reports.
• Built a Windows 10 POC for Rockwell Automation Environment using Windows 10 ADK, MDT 2013 update 1and SCCM 2012.
• Used MDT task sequence for installing drivers and customizations on the base image to be suitable for RA environment.
• Experienced in injecting offline updates to the existing Gold image
• Created various quarterly deployment patches for upgrading the software in the existing machines to latest versions as per security mandate.
• Used VMware for creating Virtual machines for testing the image, sysprep and capturing the Windows image and SCCM 2012 to deploy the image on the test machines.
• Actively participated in the daily meetings and discussed about the Application Deployment Status and progress.
• Sent communications to the end users regarding the usage status of the application and took active participation in improving the Global Protect VPN adoption rate.
• Used Service Now and submitted Asset management reports on a weekly basis.
• Documented the data flow diagram of the required reports for the GP project using Microsoft Visio.

Environment: SCCM 2012 R2 sp1, MDT 2013/ 2013 update 1, Flexera AdminStudio, Windows ADK, ACT, USMT, VMWare workstation 11, imagex, SQL server Management Studio, SNOW, Microsoft Excel, Microsoft Visio, 1E Shopping Console.

Confidential,TX

Application Packager

Responsibilities:

• Created application packages using Flexera AdminStudio 11.5 on Windows 7 and Windows 8
• Used SCCM 2012 for remote control, patch management, software distribution, operating system deployment, hardware and software inventory
• Deployed application software through SCCM 2012 to 25000+ end user systems
• Created software Task Sequence using SCCM2012
• Performed application compatibility test using Microsoft Application Compatibility Toolkit
• Worked on windows registry files like creating/merging, debugging the invalid entries and working with existing registry using VB Scripts and PowerShell
• Tested Packages to the standards adopted byTetra Pak
• Documented the Request and Release process, Packaging Process, Testing, Certification and Distribution Process.
• Tested Behavior of applications in the native install and Citrix environment.
• Installed OS, patches and security policies throughSCCM.
• Participated in everyday meetings for the technical review of the requested application
• Interacted with the end users for the Technical Review
• Used Filemon and Regmon to resolve issues with msi packages.
• Used APPDNA for pre-migration application testing and compatibility issues

Environment: Flexera AdminStudio11.5, Windows XP/7/8, VMware Workstation 8, Windows Server 2010,Orca, SCCM 2012, Procmon, VBScript, Batch, MDT, App-V 4.6, ACT 5.5

Confidential, NJ

Application Packager

Responsibilities:

• Worked on various applications to build MSI packages and Transforms, Merge Modules and Patches according to the package requirement using Flexera AdminStudio 11 on Windows 7
• Package created and deployed using App-V Sequencer and App-V Management Console Prepared, configured and installed App-V 4.6 sequencing server
• Migrated Windows XP to Windows 7 using SCCM 2007
• Worked as an application steward to produce the installation instructions needed to package an application. This involved interacting with the technical team and owner of the application to produce the desired results
• Hands-on experience on application compatibility analysis and adjustment
• Created Custom Actions that add additional functionality to an MSI using VB Script
• Used VMWare workstation 9.0 application for having clean base OS for packaging and testing
• Created software packages using PowerShell 3.0 for silent installation
• Extensively worked with Orca to edit the MSI tables and Merge Modules
• Used Filemon, Regmon and System Monitor tools to resolve the issues with MSI packages
• Domain and local accounts, cross domain authentications are managed by Active Directory
• Involved in documenting the standards and procedures of packaging and testing the packages
• Handled daily ticket requests using IT Service Management tool

Environment: Flexera AdminStudio 11, Windows XP/7, VMWare 9.0, PowerShell 3.0, AppDNA, Orca,SCCM 2007, App-V 4.6, VB Script, Active Directory, Altiris, Windows Server 2010, ITSM 7

Confidential, AZ

Application Packager

Responsibilities:

• Working as an application steward to produce the installation instructions needed to package an application.
• Involved in interacting with the technical contact and owner of the application to produce the desired results
• Worked on Various applications to build MSI packages and Transforms (MST), Merge Modules (MSM) and Patches (MSP) according to the package requirement using Adminstudio 11
• Created Custom Actions that add additional functionality to an MSI using VB Script and Install Scripts
• Worked on converting the applications which were packaged using old SMS or WinInstall software.
• Created batch files andvbscriptwrappers for automated installs.
• Used Orca for editing and validating the MSI packages
• Used debugging tools such as Process Monitor, Filemon and Regmon to investigate the permissions on files and registries in order for the application to function properly
• Involved in Peer Review process, to validate the packaged applications for standards and functionality before actually submitting to the Testing Team.
• Deployed Applications using SCCMon UAT machines.
• Monitored SCCM package distribution and execution status. Reported the status when required or as requested.
• Worked with the end users to troubleshoot problems with the packaged applications
• Used VMWare 6.0 Software for having clean base OS for packaging and testing.
• Involved in documenting the standards and procedures employed for packaging and testing the packages
• Involved in managing and implementing Active Directory and Group Policy Objects on Windows 2003 and Windows 2008 server.

Environment: Adminstudio 11, Sccm2012, Windows 7, Windows XP, VMware Workstation 6.0, Orca, Test Director, InCntrl, Filemon, Regmon, SCCM 2007