PROFESSIONAL SUMMARY

• Hands on experience as System/Network Administration working on Ubuntu, Centos, Windows environments, and VMware.
• Installation and upgradation of Packages and Patches configuration mgmt., version control, service pack. & reviewing connectivity issue regarding security problem.
• Experience in Installing Firmware Upgrades, kernel patches, systems configuration, performance tuning on Windows/Linux systems.
• Strong troubleshooting abilities wif outstanding customer service skills resolving technical issues and educating end - users in Windows, Macintosh, and Linux environments.
• Competent in network environments such as LAN, WAN and teh Internet.
• Competent in system administration, including analyzing, designing, maintaining Confidential, installing and repairing hardware, software, peripherals.
• Quick learner of new technology and high passion for technological innovation.
• A team player who can make significant contributions to teh team and individually, respectively
• Has good experience in Disk Management, User management, active directory.
• Experienced in Trouble shooting and Back and Recovery.
• Experience working in teh front desk and organizing things required for teh office.
• Experience in setting up LAN, Wireless and VOIP.
• Experience wif x86 / x64 Intel, HP, Dell & CISCO UCS hardware like rack-mounted and blade servers
• Has good experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes.
• Experience in Server building both physical & virtual, troubleshooting, capacity planning, application monitoring, patch management, password and security management.
• Experience in managing Cloud technologies like Microsoft Office 365 and Microsoft Azure Web Services.
• Experience in Creation and managing user accounts, security, rights, disk space and process monitoring in Windows and Red Hat Linux.
• Upgraded Exchange 2010 Servers from SP1 to SP3
• Prepared labs for co-existing environment, and tested mailbox migration, and documented teh findings.
• Configured File servers, and AD Domain Controllers.
• Administered Exchange 2010 server and resolved tickets in post migration phase.

TECHNICAL SKILLS

• Linux, Mac, Windows, iOS and Android
• IP, TCP/IP, firewall, routing & switching
• DNS & DHCP
• Load Balancer, LAN, VPN tunnels, firewall configuration and
• VLAN configurations, VOIP, FTP
• Straight-through and crossover cable termination
• Active Directory, GPO, OUs, Microsoft Exchange
• Windows Server 2012 R2 and 2016
• Desktop and server operation and configuration skills
• Ticketing System, incident documentation
• MySQL, HTML, CSS & JavaScript

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Sr. Windows Admin

Responsibilities:

• On Active Directory, Create New users, Resetting user password, Unlock user accounts, OU creation, User ID maintenance, Group policy implementation in windows server 2008 and 2012.
• Configuration and deploy of Windows Server 2008 and 2012 Active Directory Object and Group Policy.
• Microsoft exchange user mail box and email id creation and size allocation, web access through Microsoft Exchange system manager.
• FTP, MS SQL Server installations &configuration.
• Administer and maintain MS SQL Databases.
• Working wif Basic MS SQL queries.
• Provide teh file server access to users as per teh request.
• Quota Management and Access permission.
• Installation and configuration of Windows based operating systems. (Windows XP, Vista, Windows 7,8 &10).
• Configuring and troubleshooting Hardware, Operating systems, software applications and network related problems on desktop, servers and Laptop.
• Outlook Mail Configuration (MS Office 2003, 2007 and 2010) and troubleshoot teh outlook mail related issues.
• Software installations and troubleshooting of all types of customer-oriented field problems, network setting for TCP/IP and Internet setup.
• Installing, configuring, maintaining and troubleshooting NComputing Devices, HP thin clients.
• Monitoring of virus issues through trend micro office scan antivirus.
• Installing, configuring, maintaining and troubleshooting teh higher- end printer machines, multifunction devices, and lower-end printers and scanners.
• Performed various troubleshooting and maintenance operations in Windows environment.
• Manage teh overall administration of Windows System applications.
• Produced new system and network designs for clients.
• Design and integrate specifications for systems.
• Maintaining Assets through Asset Management Tools.
• Configuration and troubleshooting Network issues.
• Basic configuration of RAID levels.

Confidential,Skokie, IL

Windows Admin

Responsibilities:

• Handle maintenance and random troubleshooting of teh network, hardware, software, mobile, desktop, audio/video, network, and telecommunications and different application issues for 200-250 employees in teh company.
• Assist in maintaining 250 computers/IT equipment by checking and upgrading teh network monthly.
• Manage a ticketing system, documented incidents and assisted for first response to IT requests by end users and delegated ticket requests to teh appropriate qualified IT staff personnel.
• Manage telephone, email, system imaging, and walk up IT assistance requests. Managing security levels, user access and permissions.
• Manage an inventory system for all IT equipment. Support audio/video conferencing.
• Used Active Directory to manage internal network users according to company policy.
• Responsible for Active Directory, Exchange email maintenance, and file server support.
• Troubleshoot, analyze, or resolve various enterprise network related issues on a Windows infrastructure and if necessary request assistance to teh appropriate specialized subject experts.
• Assist in network installation of our different field offices, decommissioned networking equipment.
• Assist in new user setup, client training and on-boarding.
• Develop or recommend network security measures, such as firewalls.
• Network configuration and troubleshooting issues related to DNS/DHCP, VLAN, VPN, VOIP, routing.
• Assisted health technologists on hardware, software and computer health applications.
• Worked as assistant manager for 3 months, responsible for handling employee contracts and customer contracts, dealing wif vendors, experienced in conducting corporate meetings, and closing deals.
• Managed, added users, and provided online access to different users and monitored and tracked different client activities through a centralized proprietary management software.

Confidential

Intern: - Windows Admin

Responsibilities:

• Managed teh overall administration of Windows System applications.
• Troubleshooting and managing 75 computer hardware, various computer software, and network systems.
• Identifying technical issues such as routing, switching and network security.
• Training colleagues and new hires on technical methods and computer applications.
• Performed various Installation, Configuration, Troubleshooting and Maintenance operations in Windows Server environments.
• Handles & Implemented various Projects related various MSPs.
• Maintaining 98% SLA in Alerts as well as Tickets.
• Configuring & Troubleshooting Windows Server 2003, 2008 as well as 2012.
• Worked on Active Directory, DHCP, DNS and File & Print Servers.
• Implementation & administration of Active Directory, DNS, DHCP & WINS.
• Implementation, administration & troubleshooting of Windows SBS 2011.
• Installation, Integration, Configuration, and proper support of Active Directories based on Windows Server 2003 R2 and Windows Server 2008 R2.
• Installed All Client systems Windows XP, Windows Vista, Windows 7, Windows 2003, Windows Server 2008 R2.
• Create User creation, printer access Share Drive resources and Password Reset.
• Hardware issues like Laptop and Desktop Troubleshooting.
• Daily backup of Domain Controller, Weekly Backups of users and Monthly Backup in File Server.
• Provides direct support to users, including troubleshooting complex problems to ensure 100% uptime.