SUMMARY:

• Over 7 years' experience as a Citrix, VMware and Windows System Engineer.
• Experience in Installation (Server Build) of all type of Windows Operating Systems (2003/2003 R2/2008 R2), VMware and Application software under multi - platform environments, deployment & monitoring servers, disk quota management & distributed file systems.
• Hands on Experience on VMware ESX 3.5/4.0/5.0/5.5 Servers.
• Migrate the Windows Infrastructure from one Datacenter to another Datacenter
• Experience working in complex directory environments with experience supporting Windows 2003/2008 Active Directory (AD).
• Professional Working Experience on HP Servers (DL360/380/580) and IBM XSeries Servers (3650/3630).
• Built Windows 2000, Windows 2003/2003 R2 and Windows 2008 R2, Windows 2012 R2 servers using HP Smartstart and IBM Serverguide, Array configurations, diagnosing server, Updating Firmware.
• Professional with experience administrating Viptela SDWAN enterprise deployment and implementations of Network and Devices for Network SDWAN environment.
• Knowledge of NetScaler feature such as GSLB, SSL offloading, HA, and Application load balancing.
• Good exposure to Enterprise level Hardware and tool framework (HP, DELL, IBM).
• Designing and implementation of Active Directory, DHCP, DNS, and AD Enabled applications.
• Microsoft applications including WINS, DNS, DHCP, SQL, printing, Proxy, IIS, Active Directory, Exchange, SMTP, FTP, and Domain Controllers.
• Installing Citrix Metaframe presentation server 4.0/ 4.5 and Citrix XenApp 5.0 /6.0/6.5/7.6 and manage the farm through Access Management Console and App Center.
• Maintaining Web Servers by installing IIS 6 and 7.
• Monitoring and Managing Citrix Presentation Server/ Citrix XenApp using Edge Site tool.
• Creating a Development Environment in Citrix and VMware for Production Team to test their applications
• Building VMware session on ESX 3.5/4.0/5.0/5.5 Server, Cloning, and Creating Templates
• Patch management using Microsoft WSUS
• Proficient in capturing base PVS images (Windows 7 OS, Server 2008 R2 and 2012 R2) with multiple target software (6.1 and 7.6) for both XenApp and XenDesktop (VDI and HDX). Hands on experience on VMware ESX, XenServer and Hyper-V.
• Configure Hardware monitoring across the organization using HP SIM and or IBM Director
• Exposure to Disaster Recovery (Platespin/Double Take tools), Vcenter operations Manager, Windows deployment service, Symantec backup exec, Webproxy.
• SAN Storage zoning and Provisioning storage to windows servers and VMware environment.
• Experience in Windows 2008, Windows 2003, Windows 2000 standalone
• Hard working individual with excellent intercommunication skills to deal with both technical and non-technical departments.
• Flexible and adaptive to unique environment.

TECHNICAL SKILLS

Operating Systems: Windows 2000 Server, Windows 2003, Windows 2007/8 Server, Windows 2012 Server, Windows NT 4 Server and Workstation, Windows XP, Windows Vista (Professional and Home)

Networking Protocols: TCP/IP, DHCP, DNS, WINS, Active Directory, Terminal Services, FTP

Hardware: Cisco UCS B200, HP C7000,HP ProLiant DL360 G7, DL380 G6,DL385 G1, DL385 G2, HP Blade BL35p,BL460c G6, BL465c G6 IBM X Series

Virtualization: VMware ESXi 3.5/4.0/5.0/5.5 Vmware Infrastructure 2.0/3.0, Putty, VMware vSphere, VM vCenter server, VMware vMotion, VMware view, VMware Workstation, VMware Player

Terminal Application Servers: Citrix Presentation Server 3.0/4.0/4.5 and XenApp 4.5/5.0/6.0/6.5Citrix XenDesktop 5.0/7.0/7.1/7.5/7.6, NetScaler 10.1/10.5, NetScaler SDWAN.

Databases: SQL Server 2000/2005/2008, Oracle 8i, 9i, 10g, MS-Access, My SQL

Web Technologies: HTML, PHP, XML

Web Servers: IIS 5.0/6.0/7.0

Mail Servers: Microsoft Exchange 5.5/2000/2003

SAN: Hitachi Freedom store 9900, EMC Clariion CX700, EMC DMX2000, XP1024, XP12000, SUN A5200, D1000, A1000.

Tools: VNC, WebEx, ADMT, Remedy, ServiceNow, IBM ISM MAXIMO, AD Snapshot Tool, Tivoli Backup Exec, DS View, ILO, Network Register and Bladelogic

PROFESSIONAL EXPERIENCES:

Confidential - Atlanta, GA

Senior Citrix Admin

Responsibilities:

• Maintained and troubleshot multiple Citrix XenApp 7.6 sites running 700+ virtual Windows 2012 R2 servers for production, qual and test environment.
• Setup and configured Citrix XenApp 6.5, 7.6 including XenDesktop, XenMobile, and Desktop Director.
• Planned, developed and performed testing for XenApp 6.5 to 7.6 migration in multiple qual phases to full-fledged production environment.
• Monitored XenApp 7.6 sites using Citrix Director, Dell Foglight and Opsview tool; provided recommendation for performance improvement.
• Engaged multiple teams like network, storage, backup, security, Windows, VMWare and Citrix plan/build in improving existing Citrix environment.
• Captured snapshots of unresponsive servers and extracted dump files from them.
• Configured and managed Citrix Provisioning Server 7.5 and Storefront 3.0.
• Worked and coordinated with Citrix, Microsoft and McAfee vendors on multiple issues of server being unresponsive in XenApp 6.5 and 7.6.
• Managed load balancing traffic on Citrix NetScaler.
• Gained understanding of web Interface, Citrix Access Gateway and NetScaler configuration.
• Analyzed various inputs from multiple Vendors and suggested suitable changes to the plan/build and deployment team along with the right roll out process to be followed to avoid impacting users.
• Group Policy management using GPO Admin, Roaming/Local Profile Management, administration of DNS and Active Directory (AD)
• Monitored multiple production XenApp 7.6 sites performance and correlated it with significant production upgrades/changes.
• Resolved high PVS retries by recommending network changes and schedule changes of TSM backups, McAfee On-Demand scans, Security scans to avoid network bottleneck.
• Managed load balancing traffic on Citrix NetScaler.
• Gained understanding of web Interface, Citrix Access Gateway and NetScaler configuration.
• Provided few insights on enterprise wide rollout of upcoming VDI project in line with storage, UPM and administrator.
• Coordinated efforts between the infrastructure team, the desktop team, and business line representatives to install, configure, test, and publish applications through Citrix XenApp.

Confidential, Savannah, GA

Citrix Engineer

Roles and Responsibilities:

• Analyzing Client’s environment, existing infrastructure and proposing a solution.
• Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.
• Deploying Web interface/XenApp sites.
• Configured Citrix /TS license servers throughout the Enterprise.
• Deployed different farms for different verticals according to the business requirements.
• Assessing the possible scope for virtualization and planning the virtualization.
• Installing and configuring XenApp, planning the storage and network.
• Configuring HA, failover with Vmware and setting DR environment.
• Configuring template for XenApp 4.5/5.0/6.5
• Configuring XenDesktop farm and provisioning server farm.
• Gained understanding of web Interface, Citrix Access Gateway and NetScaler configuration.
• Planning HA and DR for XenApp and XenDesktop.
• Deploying DDC and provisioning services, deploying VDI.
• Configuring golden image for windows 7 and optimizing VDisks.
• Streaming application using Citrix PVS.
• Deploying Citrix clients with SCCM and GPO.
• Printer configurations on Citrix servers.
• Configuring Citrix policies, configuring load evaluator and configuring Edge sight monitoring.
• Migrating XenApp 5.0 farm to XenApp 6.5 farm.
• Participating in the Load test and sanity testing.
• Analyzing the application candidates for Citrix environment.
• Documenting the standard operational process for support groups.
• Documenting play books for help desk.
• Attending and resolving escalated issues.
• Publishing application. Deploying ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization.
• Auditing & scanning server security and vulnerability and eliminating any security risks installing windows, Citrix patches and hotfixes.

Confidential, Philadelphia, PA

VMware/Citrix Administrator

Roles and Responsibilities:

• Analyzing Client’s environment, existing infrastructure and proposing a solution.
• Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.
• Configured Citrix /TS license servers in enterprise.
• Deployed different farms for different verticals according to the business requirements.
• Assessing the possible scope for virtualization and planning the virtualization.
• Installing and configuring Xenserver, planning the storage and network.
• Configuring HA, failover with XenMotion and setting DR environment in backup site for primary Xenserver pool.
• Configuring template for XenApp 6.0
• Configuring XenDesktop farm.
• Planning HA and DR for XenApp and XenDesktop.
• Configuring golden image for windows 7 and optimizing VDisks.
• Printer configurations on Citrix servers.
• Configuring Citrix policies, Configuring load evaluator and configuring Edgesight monitoring.
• Migrating XenApp 4.0 to XenApp 4.5.
• Participating in the Load test and sanity testing.
• Analyzing the application candidates for Citrix environment.
• Documenting the standard operational process for support groups.
• Documenting play books for help desk.
• Attending and resolving escalated issues.
• Installation of Vsphere ESX 3.5, VC server.
• Involved in day-to-day activities of remote maintenance / troubleshooting of Windows Server & VMWARE ESX servers’ in production / lab environment.
• Troubleshooting of VMware ESX server.
• Data store migration activity.
• Creating Host profiles on Vsphere 4.0 hosts.
• Configuring DRS.
• Server build for physical server on HP hardware DL380 & DL580 for Windows 2000/2003.
• Installation, troubleshooting & performance issues related to VM.
• Making templates for different servers as per business requirements.
• Monitoring ESX hosts and resolving critical alerts reported.
• Installing windows server 2008 R2 for different roles.
• Deploying GPO for user and computer objects.
• Post installation configurations.

Confidential, Alabama, AL

Vmware/Citrix Administrator

Roles and Responsibilities:

• Install, configure and Manage XenServer.
• Responsibilities include creating and maintaining PVS Images, Desktops and Servers.
• Maintenance and troubleshooting of 60+ XenApp VM.
• Installing and testing applications in Citrix environment.
• Install, maintain and monitor Citrix XenApp 4,and 5 Server, making sure they are up-to-date with latest rollup, hotfix and service packs as well as server 2003 update.
• Installed, configured and maintain Citrix Edgesight 5.2.
• Asset Management, Change Management, Asset Auditing, Patch Management and Remote Controlling of all client machines.
• Create Citrix policies and Publish Applications.
• Install and maintain virus protection software using Trend Micro OfficeScan.
• Administer Printing on Citrix XenApp Environment.
• Administer Wyse Thin client updates on ftp server for various Distribution Centers.
• Extensive experience using Remedy Ticketing System.
• Install, configure and troubleshoot Nortel Connectivity VPN and Cisco VPN clients.
• Troubleshoot clients’ network issues.
• Upgrading Computer Systems both Hardware and Software.
• Troubleshooting issues Using NT 4 user Manager/Windows Admin Tool.
• Setting ODBC drivers, User DSN, System DSN and File DSN.
• Install and configure Oracle clients to access various databases.

Confidential, Carrollton, TX

Windows Server Administrator /System Administrator

Roles and Responsibilities:

• Installation, Configuration and Maintenance of WinNT Servers, Win2000 Servers, Win2000 and XP Clients running on HP & IBM Workstations.
• Creating users and groups, Resetting user passwords in Active Directory.
• Defragment of active directory database and troubleshooting active directory.
• Backup and Restore Active directory.
• Migrating the Citrix Metaframe Presentation Servers from 1.8 to 4.0 & 4.0 to 4.5.
• Enabling Web Access and Securing the Published Applications and Content.
• Configuring Metaframe Presentation Server Policies, Load Management and Printers
• Problem resolution details from escalated issues submitted to availability Mgr for outages affecting Citrix environments.
• Published technical documentation for security compliance and performance tuning which was set as the global standard by the Corporate Security Group for all future Terminal Server and Citrix environments.
• Maintain Citrix Logon scripts & Monitor and troubleshoot connectivity to the data store.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel Monitor, optimize and troubleshoot client performance and slow logons.
• Monitor, optimize and troubleshoot published applications.
• Monitor, optimize and troubleshoot printing and printing policies.
• Installing and configuring, integrating DNS and Active Directory.