PROFESSIONAL SUMMARY

• Over 8+ years of expertise as Network Engineer in designing, performing Network analysis, troubleshooting, maintaining and supporting complex network systems.
• Have Experience in Cisco Routing, Switching and Security with strong Cisco hardware/software.
• Proficient with network hardware and technologies including routers, switches, firewalls, Ethernet, Fast Ethernet, Gigabit Ethernet.
• Configured Cisco 2500, 2600, 3000, 6500, 7500, 7200 Series routers
• Configured Cisco Catalyst 2960, 3750, 4500, 6500 and Nexus 3000, 5000, 6000, 7000 series switches.
• Troubleshoot TCP/IP problems; troubleshoot connectivity issues in multi - protocol Ethernet, Environment.
• Switched telephone network (PSTN), PPP, ISDN, Frame Relay, TCP/IP, and VPN.
• Strong knowledge in all aspects of Prime Infrastructure, to include Compliance checks and configuration deployments.
• Experience in monitoring and troubleshooting of ISE and Cisco MSE.
• Provided technical support for issues related to life cycle management, assurance visibility for the users in WAN networks and data centers.
• Well Experienced in configuring protocols HSRP, GLBP, VRRP, ICMP, IGMP, PPP, HDLC, PAP, CHAP, and SNMP
• Configuring & troubleshooting MPLS VPN circuits, IP VPN, Internet circuits.
• Provided engineering support for network infrastructure such as proxies, load balancers, encryption, remote access servers (terminal servers/Citrix servers), Remote client access, Network Admission Control (NAC), VPNs, SSL accelerators, WAN optimizers, DHCP controllers, and performance analyzers).
• Excellent knowledge in configuring and troubleshooting Brocade ADX load balancer
• Working knowledge of RADIUS/TACACS authentication mechanisms and configuration of Cisco ISE/ACS
• Performed IOS upgrades on CISCO routers and Switches.
• Experience in Configuring, upgrading and verifying the NX-OS operation system.
• Strong gasp of current and future technologies including TCP/IP, IPv4/v6, RIP, EIGRP, OSPF, BGP, Frame Relay, ACL, VPN, Wireless LAN and configuration of VLANS.
• Had Substantial Knowledge including the configuration of Spanning Tree Protocol(STP), Per VLAN
• Spanning Tree (PVST), Rapid STP (RSTP) and Rapid per VLAN Spanning Tree Protocol (PVST+).
• Proficient in operation of Cisco Nexus 5K switches with Fabric Extender using VPC, VLAN, STP and LACP.
• Configured and installed devices into pilot sites and production data center
• Hands on experience in configuring Cisco Prime 2.1 and WCS wireless platforms.
• Hands on experience on Juniper firewalls.
• Configuring and troubleshooting of SRX firewall series.
• Design & administer public wireless using Cisco 5500 WLC and Cisco Prime for network monitoring and configuration.
• Utilize Cisco Prime to monitor network and perform upgrades and mass configurations.
• Advanced proficiency with Cisco Wireless (APs, Controllers, ISE and Prime).
• Assisted in refresh of data center network refresh to Nexus 9k leaf switches.
• Configured and managed VLANs, 802.1Q Trunk, RPVST+, Inter-VLAN routing, HSRP and LAN security for Layer-2 and Layer-3 switching domains.
• Optimized performance of the WAN Network consisting of Cisco switches by configuring VLANs.
• Have Strong Knowledge and experience in designing, supporting and troubleshooting of IPSEC VPN's and Remote access SSL VPN'S
• Configuration, Troubleshooting and Maintenance of Palo Alto Firewalls (160+ firewalls) - PA200, PA2000 series, PA3000 series, PA4000 series and PA5000 series.
• Have Hands on experience in implementing F5 BIG-IP load balancer
• Experience in implementation of F5 GTM based on topology load balancing methods.
• Having experience in deploying BIG-IP F5LTM load balancers for Load balancing and traffic management of business application.
• Knowledge of CISCO Wireless networking technology, including ISE configuration and management.
• Configured Cisco Access Control Server (ACS) to enforce security policy in User Groups.
• Configured access for all Active directory groups to get network access over WAN connections in Cisco ACS.
• Design and deploy Cisco ACS Server solutions including TACACS+, High Availability, Active Directory integration, etc.
• installation using Cisco 7500, 8500, 5508 Wireless LAN controllers, Cisco Prime Infrastructure equipment and Cisco Identity Services Engine (ISE).
• Involved in troubleshooting of DNS, DHCP and other IP conflict problems.
• Experience in troubleshooting NAT configurations, Access-Lists (ACL), and DNS/DHCP related issues within LAN Network.
• Hands on in deployment of GRE tunneling, SSL, Site-Site IPSEC VPN and DMVPN.
• Extensive work experience with Cisco Call Manager Express, CUCM and Cisco Unity Express.
• Extensive work& troubleshoot experience of VOIP Phones, Dial Peers, Dial Plan, DID and other
• Tele-communication services linked to CME.
• Implemented traffic filters on CISCO routes using Standard Access List and Extended Access List.
• Hands on experience on PIX Firewalls, ASA Firewalls. Implemented Security Policies using ACL traffic filters, IPSEC, SSL, VPN, AAA (TACACS+ & RADIUS).

TECHNICAL SKILLS

Network Configuration: Advanced switch/router configuration (Cisco IOS access list, Routeredistribution/propagation).

Cisco Routers: Cisco 7200vxr, Cisco 3640, Cisco 3600

Redundancy and Management: HSRP, VRRP & GLBP, IGMP

Physical interfaces: Fast Ethernet, Gigabit Ethernet, Serial

Layer 2 technology: VLAN, VxLAN, VTP, VMPS, ISL, dot1q, DTP, Spanning-tree, PVST

Layer 3 Switching: CEF, MLS, Ether Channel

QOS: CBWFQ, LLQ, WRED, Policing/Shaping.

Switches: Catalyst 6500, MSFC, MSFC2, 7600, 3700, 3500

Routing Protocols: IGRP, EIGRP, OSPF, BGPv4, MP-BGP

WAN Protocols: HDLC, PPP, MLPPP

Circuit switched WAN: T1/E1 - T3/E3/OCX (Channelized, Fractional & full).

Packet Switched WAN: ATM, FRAME RELAY, MPLS VPNs

Scripting: Python, Shell, Perl, C++

Monitoring Tools: Wire Shark, Nmap, Solar winds, PRTG Packet Sniffer

Hardware: Dell, HP, CISCO, IBM, SUN, CHECKPOINTS, SONIC WALL

PROFESSIONAL EXPERIENCE

Confidential, Los Angeles, CA

Sr. Network Engineer

Key Responsibilities:

• Implemented DHCP, DNS, IPAM configuration on the servers to allocate, resolute the ip addresses from Subnet.
• Configure Corporate, Wireless and Lab Devices which includes Bandwidth Upgrade, Adding New Devices, Decom the Devices, Testing (Pilot).
• Configured CIDR IP RIP, PPP, BGP, MPLS and OSPF routing.
• Installed and configured CSPC software on Windows and Linux platform depending on the needs.
• Maintained End of Life reports for Cisco prime infrastructure.
• Deploying and decommissioning the VLANs on core Nexus 7K, 5K and its downstream devices.
• Installed for migrating Service Provider Datacenter services into new platforms and to enable newer
• Technologies. Used automation in Python to speed up the migration and to improve the quality.
• Designed and configured the commands for QoS and Access Lists for Nexus 7K and 5K.
• Experience in working with Nexus 7010, 5548, 5020, 2148, 2248 devices.
• Experience in configuring vdc, fex pinning, fex port-channel, port-channel, peer keep alive,peer link.
• Experience in working and designing configurations for vPC, vPCdomian, vPC peer-gateway, vPCpeer-switch, auto-discovery, vPC singlesided, vPC double sided, NX-OS and fabric path.
• Support and maintain the routing and switching Data Center fabrics according to client needs.
• Deployed the Syslog server at the site to collect logs and monitored them.
• Monitored logs from the firewall and syslog server to know the traffic traversing through the network.
• Cisco 7200 and 7600 routers are being used as a provider edge (PE) routers where we configured BGP to connect with MPLS service provider.
• In the MPLS connectivity ASR 1k and 9K devices are used as Customer Edge(CE) routers and deployed VRF.
• Experienced with designing Virtual Environment forL4 and L7 application Load balancing Local LB architecture, optimization profiles, SSL offload and extended security profiles for applications
• Utilized Riverbed Steelhead, Cisco WAAS and Silver peak appliances.
• Implementation, maintenance and monitoring of IDS/IPS, WAF, antivirus and Syslog Servers.
• Monitored performance and analyzed network irregularities using tools such as Riverbed
• Develop a plan for software defined networking platforms for use across the Data Center environments.
• Involved in the removal of EIGRP from all devices and making OSPF the primary routing protocol.
• Knowledge and configuration of redundant router protocols like HSRP, VRRP and GLBP.
• Substantial knowledge, including the configuration, of Spanning Tree Protocol (STP), Per VLAN Spanning
• Knowledge of Multicasting implementation, such as multicast conceptual mode, IGMP and PIM.
• Tree (PVST), Rapid STP (RSTP) and Rapid per VLAN Spanning Tree (PVST+).
• Upgrade Cisco Routers, Switches and Firewall (PIX) IOS using TFTP
• Updated the HP open view map to reflect and changes made to any existing node/object.
• Handled SRST and implemented and configured the Gateways, Voice Gateways.
• Experience in Junos-Juniper routers and firewalls.
• Upgrade and deploy Juniper Routers and Citrix Load Balancer to the Data Center environment.
• Replace Campus Cisco End of Life hardware with new Juniper devices.
• Worked on Juniper Netscreen Firewalls like, NS50, SSG 550M, SSG520M, ISG 1000.
• Configuring HSRP between the 3845 router pairs for Gateway redundancy for the client desktops.
• Migration of application, server, service groups from Citrix NetScaler to F5.
• Configuring STP for switching loop prevention and VLANs for data and voice along with Configuring port security for users connecting to the switches.
• VM Ware: Installing and Configuring VM ware vSphere ESXi, installing vSphere client, Installing and importing Virtual Machines, Viewing and configuring Virtail Machine hardware
• Successfully installed Palo Alto Next-Generation PA-3060, PA-5060 firewalls to protect Data Center with the use of IPS feature.
• Configure all Palo Alto Networks Firewall models (PA-2k, PA-3k, PA-5k etc.) as well as a centralized
• Ensure Network, system and data availability and integrity through preventive maintenance and upgrade.
• Monitoring Network infrastructure using SNMP tools HP NNM, Solar winds and Opnet.
• Involved in L2/L3 Switching Technology Administration including creating and managing VLANs, VxLAN, Port security, Trunking, STP, Inter-Vlan routing, LAN security.
• Managing data center and network by using Solar winds, NPM, NTA, NCM and F5 load balancer, citrix load balancer also working on troubleshooting.
• Performing the ACL requests changes for various clients by collecting source and destination information from them.
• Performing troubleshooting on slow network connectivity issues, routing issues involves OSPF, BGP and identifying the root cause of the issues.
• Performed Break Fix support through driving to different buildings, identifying the root cause of the hardware issues with switches, routers.
• Design, implementation and operational support of routing/switching protocols in complex environments including BGP, OSPF, EIGRP, Spanning Tree, 802.1q, etc.
• Generating RCA (Root Cause Analysis) for critical issues of layer1/layer2/layer3 problems.
• Involved in the modification and removal (wherever necessary) of BGP from the MPLS routers.
• Worked with Infoblox for secure DNS, DHCP and IPAM.
• Involved in IP addresses allocation for all the networking devices including switches, routers, firewalls and F5 load balancers through DNS entry using Infoblox.
• Design, install, configure, troubleshoot and maintain varies load balancers including Citrix NetScaler, F5 BIG IP, Riverbed STM.
• Maintain, support and deploy Cisco Nexus devices for our Data Center Pod Environment.
• Assist in the convergence of an old HP core to the new Cisco Data Center Core Infrastructure.
• Configures Cisco Routers, Switches, Modems and Sonic Walls for customer’s locations.
• Performed load balancing and application level redundancy by deploying F5 BIG-IP LTM 3900.
• Configured switches with port security and 802.1x for enhancing customer’s security.
• Monitored network for optimum traffic distribution and load balancing using Solar winds.
• Monitoring IP address blocks, Address inventory, DHCP scopes for the inside network infrastructure through IPAM Infoblox.
• Validate existing infrastructure and recommend new network designs.
• Created scripts to monitor CPU/Memory on various low end routers in the network.

Environment: Cisco 2948/3560/4500/3560/3750/3550/3500/2960 6500 switches and Cisco 3640/12000 /7200/3845/3600/2800 routers, Cisco Nexus 7K/5K, Juniper Net screen and SRX firewalls, Python, Cisco Controllers 5508,4400,2504 and 7500

Confidential, Secaucus, NJ

Network Security Engineer

Key Responsibilities

• Installation and maintenance of network infrastructure and Configure, administer, and document firewall infrastructure, working with Checkpoint.
• Managed the firewall deployment, rules migrations, and firewall administration and was responsible for converting existing rule base onto new platforms.
• Create or update jobs by integrating the Python Scripts as windows batch command in Jenkins Server.
• Installation of Palo Alto (Application and URL filtering, Threat Prevention, Data Filtering).
• Successfully installed Palo Alto PA-3060 Firewalls to protect Data Center.
• Implemented Positive Enforcement Model with the help of Palo Alto Networks.
• Exposure to Wildfire feature of Palo Alto.
• Configuring rules and maintaining Palo Alto Firewalls & Analysis of Firewall logs.
• Implemented Zone-Based Firewalling and Security Rules on the Palo Alto Firewall.
• Researched, designed and replaced aging Checkpoint Firewall architecture with new next generation Palo Alto appliances serving as Firewalls and URL and application inspection.
• Configured and maintained IPsec and SSL VPN on Palo Alto Firewalls.
• Investigation and resolution of 3rd line network support incidents
• Management/Troubleshooting on Network/Floating IP, Instance, Image, Ceph
• Configuration, support and administration of Palo Alto and Checkpoint and to migrate all gateways and management servers to new hardware and software
• Implemented Zone-Based Firewalling and Security Rules on the Palo Alto Firewall.
• Researched, designed and replaced aging Checkpoint Firewall architecture with new next generation Palo Alto appliances serving as Firewalls and URL and application inspection.
• Configured and maintained IPsec and SSL VPN' s on Palo Alto Firewalls.
• Experienced to maximize network performance by monitoring performance troubleshooting network problems and outages scheduling upgrades.
• Subject Matter Expert for URLContent Filtering and Knowledge ofOSI model and TCP/IP protocol
• Assisted on URL web filtering migration from Blue Coat and Websense to Palo Alto firewalls.
• Problem resolution of leveraged and dedicated SIEM Environment.
• Hands-on experience on Cisco switches 2960, 3750, 3560, Cisco routers 2821 ISR.
• Penetration testing and vulnerability analyses of both internal and external of the networks.
• Palo Alto design and installation (Application and URL Filtering, Threat Prevention, Data Filtering).
• Experience analyzing both log and packet data to include the use to Wireshark, tcpdump and other capture/analysis tools.
• Open Switch (OVS) is to provide a switching stack for hardware virtualization environments, while supporting multiple protocols and standards us in computer networks
• Support all security appliances, blocking and managing attack vector, malicious IPs, URLs, MD5 values and conduct analysis of malicious files and URLs using online tools
• Implementation experience of VPN technology on Checkpoint SPLAT platform.
• Configured CIDRIP RIP, PPP, BGP and OSPF routing.
• Experience in working with Cisco Nexus Switches and Virtual Port Channel configuration.
• Experience with Nexus models like 7K, 5K, 2Kseries, Cisco router models like 7200, 3800, 3600, 2800, 2600, 2500, 1800 series and Cisco catalyst 6500, 4500, 3750, 3500, 2900 series switches
• Design, implementation and operational support of routing/switching protocols in complex environments including BGP, OSPF, EIGRP, Spanning Tree, 802.1q, etc.
• Deployed 7613 as PE and CE router and Configured and troubleshoot the Edge Routers.
• Excellent troubleshooting knowledge on T1, T3, OC-3 and OC-12.
• Configuring IPSEC VPN (Site-Site to Remote Access) on Juniper SRX firewalls 210,220 and 240 series and also built chasis clusters on them.
• Prepare a replacement strategy for EOS firewalls with Cisco and Juniper.
• JuniperSSG550,ISG2K and NS5K Firewall performance and feature testing.
• Troubleshoot the Network Issues onsite and remotely depending on the severity of the issues.
• Familiar with various MSIT Tools to check Networking Connectivity, Testing, Configuration and Adding or Removal of IP address blocks, Decommissioning or Adding the Devices.
• Deploying and decommissioning the TOR switches and their respective software upgrades.
• Created Visio Dean / Visio Documentation to give complete picture of network design for each building.
• Configured VLAN’s, Private VLAN’s.
• Configure various LAN switches such as CISCO CAT 2900, 3550, 4500, 6509 switches.

Environment: Cisco Routers ASR1002X/3945/3845/2800/3600,5500, Load Balancer (BIG-IP),Nexus switches, Check Points, Cisco ASA Firewalls, Palo Alto, STP, VLAN, VTP, VPN, NAT, OSPF, BGP, EIGRP

Confidential, Tempe, AZ

Network Admin/Engineer

Key Responsibilities

• Working as Level 3 Network Engineer in On-shore Network Support team which provides Level 3 Network support to Owens-Corning and its various sites Networks across the globe.
• Providing Support and Administration for the entire OC project which includes Cisco routers, switches, and access points.
• Providing L3 support for LAN / WAN.
• Installed and configured CSPC software on Windows and Linux platform depending on the needs.
• Maintained End of Life reports for Cisco prime infrastructure.
• Responsible for installing New servers depending on the client needs.
• Hands on experience of large scale access points) wireless deployments including device posturing and
• Spport deployment of Network Access Control functionality on LAN switches in an enterprise environment
• Performed WAN Optimizations with strict QoS policies for converged voice, video and data traffic and integrated with Net flow tools (OPNET, Manage engine) for the traffic analysis and to optimize the WAN links.
• Planned, designed, installed, configured and maintained fiber optic network, wireless Access points of 802.11 a/b/g/n.
• Configure Multicasting Protocols like IGMP and CGMP.
• Remotely troubleshoot and configure WAN equipment including routers, switches, firewalls, modems (Cisco, Sonic Walls and Juniper)
• Configured Cisco switches for L3 and L2 VLANs with HSRP, VTP and EIGRP implementations.
• Responsible to provide technical assistance in the CISCO Call Manager environment.
• Responsible for voice technology operations based on Cisco VoIP solutions with specific expertise in several areas including Cisco Call Manager, Unity voicemail, Windows Servers, Linux servers and router/switching/gateway telephony technologies
• Involved in the configuration & troubleshooting of routing protocols: MP-BGP, OSPF, LDP, EIGRP, RIP, BGP v4. Configured IP access filter policies.
• Configured switches for LAN/WAN, WLANs, Access list, 802.11a/b/g/n/ac, Cisco PRIME, Cisco (MSE).
• Identify, design and implement flexible, responsive, and secure technology services
• Experience with Firewall Administration, Rule Analysis, Rule Modification
• Troubleshoot traffic passing managed firewalls via logs and packet captures
• Configured and resolved various OSPF issues in an OSPF multi area environment.
• Managed fast Layer 3 switched/routed LAN/WAN infrastructure as a part of Network team. The LAN consisted of Cisco campus model of Cisco 3550 at access layer, Cisco 6513 at distribution/core layer.
• Worked with telecom vendors in regards to network fault isolation.
• Designed, implemented, and supported network monitoring using HPs' Intelligent
• Management Center, Solar Winds and Wireshark.
• Working with Cisco Nexus fabric Extender and Nexus 5500 series to provide a Flexible Access Solution for datacenter access architecture.
• Perform IOS upgrades in Cisco Routers and Switches including Nexus 3K and 5K.
• Dealing with Cisco ASA 5550 providing advanced application-aware firewall services with identity-based access control denial of service (DoS) attack protection all built upon market-proven Cisco PIX Security Appliance technology.
• Hands-on experience with WAN (ATM/Frame Relay), Routers, Switches, TCP/IP, Routing Protocols (BGP/OSPF), and IP addressing.
• Installed different software on the systems. Install and managing network devices including Hubs, Switches.
• Layer 2 switching technology architecture, implementation and operations including L2 and L3 switching and related functionality. This includes the use of VLANS, STP, VTP and their functions as they relate to networking infrastructure requirements including internal and external treatment, configuration and security.
• Modified internal infrastructure by adding switches to support server farms and added servers to existing DMZ environments to support new and existing application platforms.
• Analyzed customer application and bandwidth requirements, ordered hardware and circuits, and built cost effective network solutions to accommodate customer requirements and project scope.

Environment: Cisco 6509/ 3750/3550/3500/2950 switches, Cisco 7200/3845/3600/2800 routers, Checkpoint firewalls(SPLAT), Net Flow, EIGRP, RIP, OSPF, BGP,TMS, VPN, MPLS, CSM, SUP720, Ether Channels, Fluke and Sniffer.

Confidential

Network Engineer:

Key Responsibilities

• The client UBS AG, being a very big bank operates from approx. 55 countries across the globe. This comprises of very large and sophisticated network equipment.
• The whole network infrastructure of UBS is divided into four regions. APAC, EMEA, AMER and SWISS.
• Investment Banking and Wealth Management are the main forms of business across the world, whereas in SWISS, Retail banking is also performed. Hence, the Network infrastructure of Kensium includes RBO’s, ATM’s as well.
• We as a part of GNCC are the first point of contact for all Network related issues for UBS.
• Using the Netcool/MONDIS infrastructure to monitor all the alerts from various network devices such as Routers, Switches, Firewalls, Load Balancers, Cache Engines, etc. around the Globe.
• First level troubleshooting for the Security devices like Firewall, F5 Load Balancers. And escalate it to the next level.
• Implemented and Maintained Routing Protocols EIGRP and OSPF in the Network.
• Spearheaded meetings & discussions with team members regarding network optimization and regarding BGP issues.
• Handled switching related tasks included implementing VLANS, VTP and configuring Fast-Ethernet channel between switches.
• Achieved proficient in Adaptive Security Device Manager (SDM) and used it while performing security audit on routers.
• Configured Cisco 7204 routers which were also connected to Cisco ASA Firewall (5505) security appliances providing perimeter based firewall security.
• Configured Client VPN technologies including Cisco’s VPN client via IPSEC.
• Was responsible for designing and implementation of customer’s network infrastructure.
• Co-ordinates with Vendors to replace the Faulty Hardware part like Power supply, Fans Sup modules content engines and switches.
• Trouble shoot the WAN Issues like site facing slowness issue to use applications.
• Co-Ordinate with the vendors/carriers for any WAN related issues, also Performs
• Loop testing with Vendors to identify the responsible end of issue.
• Works on Live Incidents and Captures troubleshooting data through.

Environment: Cisco 7204 switches, Cisco 3825 Routers, Checkpoint ASA firewalls, Net Flow, OSPF, EIGRP protocols.

Confidential

Network Engineer

Key Responsibilities

• Experience with Checkpoint Firewall policy provisioning.
• Configured and Maintained the Local Network using 2900, 6500 series Switches and 2800 series Routers. Configured and installed the 3600 series Router.
• Implemented Site-to-Site VPNs over the Internet utilizing 3DES, AES/AES-256 with ASA Firewall 5505.
• Configured Protocol Handling, Object Grouping and NAT on ASA Firewalls (5505).
• Configured Firewall logging, DMZs and related security policies and monitoring.
• Designed perimeter security policy; Implemented Firewall ACL’s; Allowed access to specified services; Enabled IDS/IPS signatures in Firewall & fine-tuned TCP & UDP.
• Involved in Installing and Configuring a Cisco/Microsoft secure ACS server for AAA authentication (RADIUS/TACACS+).
• Used load balancers ACE and load balancing technique with multiple components for efficient performance and to increase reliability through redundancy.
• Involved in migration from Frame-Relay/ATM network to MPLS-based VPN for customer’s WAN infrastructure.
• Troubleshoot latency and throughput issues on MPLS and Dedicated Internet Access circuits.
• Provide high level technical support, including identifying and resolving problems on Cisco supported products for e-Commerce infrastructure. This included external routing and internal/intranet routing for DMZ servers.
• Implemented cable multi-service operator (MSO) to capture traditional Telco subscribers with IP telephony and provide relevant QOS.
• Configured EIGRP, BGP, and MPLS.
• Configured Firewall, QOS by SDM and provide security by Prefix list, Access- List and by Distribution List.
• Moved Core switches and several non-Cisco devices under strict deadlines to maintain network functionality
• Implemented new ultra-secure networks in multiple data centers that included Cisco, Juniper security devices.
• Designed VLAN’s and set up both L2 and L3 logical to have it communicate to the Enterprise network.
• Scheduled preventive maintenance for fire-protection systems, including new protocols. Utilize MS
• Windows, Word, and Excel for reporting/documenting process.
• Satisfactorily Resolved Problems in timely manner with focus on providing a high level of support for all
• Customers.

Environment: Cisco 2950 switches and Cisco 3825 Routers, EIGRP, BGP, MPLS,TMS, VLAN, QOS, NAT, PAT,