Administrative Assistant Resume Rancho Mirage, CA - Hire IT People

SUMMARY

Customer Service and Administrative Support professional with experience including administrative support, executive assistant, prospecting and client relationship management, loan documentation processing, collections (3rdparty and legal) and retail sales.

PROFESSIONAL EXPERIENCE

Confidential, Rancho Mirage, CA

Administrative Assistant

Responsibilities:

Provide administrative support for a sales, management, and executive talent recruiting firm specializing in the financial services industry.
Research, source, maintain and regularly audit files in the Akken CRM database, including banks, credit unions, mortgage, and investment firms to ensure accuracy and currency of data on individuals and corporate profiles.
Utilize traditional and creative sourcing techniques, including Boolean searching and social media, to identify candidates.

Confidential

Claims Specialist

Responsibilities:

Reviewed HUD inspection reports with adjoining photos of individual properties (houses, townhouses, and apartments) to determine if non - compliance was an issue such as safety concerns (electrical issues, broken windows, water damage), heating, cooling, etc.
Prepared documentation if non-compliance was present to notify the owner and allow the opportunity to fix the issues within the legal timeframe, or sent the cases onto secondary departments if further review was required.

Confidential, Huntington Beach, CA

Seasonal Sales Associate

Responsibilities:

Provided attentive customer service and sales assistance during busy holiday shopping season. Assisted in merchandising clothing and other items in assigned departments.

Confidential, Santa Ana, CA

Collector

Responsibilities:

Performed debt recovery and negotiation of past due accounts for commercial customers from credit card reconciliations to large commercial account balances.
Prepared account documentation for legal prosecutions.

Confidential, Palm Springs, CA

Administrative Assistant

Responsibilities:

Prospected and built initial relationships with mortgage and financial brokers to schedule appointments to discuss staffing needs, and maintained CRM databases.

Confidential

Collector & Skip Tracer

Responsibilities:

Provided excellent customer service during outbound and inbound calls to negotiate payment options and follow-up resolution with individual debtors.
Worked accounts through skip-tracing techniques and responded to calls to discuss 3rd party collections of credit card, mortgage deficiency, payday loans, and auto and commercial unsecured debt.
Consistently recognized for quality and quantity of calls completed each day.

Confidential, San Diego, CA

Administrative Assistant

Responsibilities:

Assigned by Staffworks as an Administrative Assistant to CancerVax.
Assigned by Mentor 4 as a Rate Lock Desk Clerk for Washington Mutual.
Assigned by On-Call Financial Staffing as a Jr. Loan Processor for a bank.

Confidential, Carlsbad, CA

Receptionist / Executive Assistant

Responsibilities:

Answered telephones and greeted visitors for a long distance phone service provider.
Provided clerical support and interfaced with vendors for package deliveries.
Scheduled meetings and made travel arrangements for 10 sales executives.

Confidential, Carlsbad, CA

Assistant Closer and Loan Processor

Responsibilities:

Verified accuracy and completion of all loan documents and forwarded to closing department for final processing.

Confidential

Loan Registrant, Audit & File Manager

Responsibilities:

Audited loan documents and filed completed documents for storage.
Registered conventional and government loans for the loan registration department.
Performed all requested tasks for Underwriting and Escrow departments.

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Administrative Assistant Resume

Rancho Mirage, CA

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