SUMMARY:

• Over 7 years' experience as a Citrix, VMware and Windows System Engineer.
• Experience in Installation (Server Build) of all type of Windows Operating Systems (2003/2003 R2/2008 R2), VMware and Application software under multi - platform environments, deployment & monitoring servers, disk quota management & distributed file systems.
• Hands on Experience on VMware ESX 3.5/4.0/5.0/5.5 Servers.
• Migrate the Windows Infrastructure from one Datacenter to another Datacenter
• Experience working in complex directory environments with experience supporting Windows 2003/2008 Active Directory (AD).
• Professional Working Experience on HP Servers (DL360/380/580) and IBM XSeries Servers (3650/3630).
• Built Windows 2000, Windows 2003/2003 R2 and Windows 2008 R2, Windows 2012 R2 servers using HP Smartstart and IBM Serverguide, Array configurations, diagnosing server, Updating Firmware.
• Professional with experience administrating Viptela SDWAN enterprise deployment and implementations of Network and Devices for Network SDWAN environment.
• Knowledge of NetScaler feature such as GSLB, SSL offloading, HA, and Application load balancing.
• Good exposure to Enterprise level Hardware and tool framework (HP, DELL, IBM).
• Designing and implementation of Active Directory, DHCP, DNS, and AD Enabled applications.
• Microsoft applications including WINS, DNS, DHCP, SQL, printing, Proxy, IIS, Active Directory, Exchange, SMTP, FTP, and Domain Controllers.
• Installing Citrix Metaframe presentation server 4.0/ 4.5 and Citrix XenApp 5.0 /6.0/6.5/7.6 and manage the farm through Access Management Console and App Center.
• Maintaining Web Servers by installing IIS 6 and 7.
• Monitoring and Managing Citrix Presentation Server/ Citrix XenApp using Edge Site tool.
• Creating a Development Environment in Citrix and VMware for Production Team to test their applications
• Building VMware session on ESX 3.5/4.0/5.0/5.5 Server, Cloning, and Creating Templates
• Patch management using Microsoft WSUS
• Proficient in capturing base PVS images (Windows 7 OS, Server 2008 R2 and 2012 R2) with multiple target software (6.1 and 7.6) for both XenApp and XenDesktop (VDI and HDX). Hands on experience on VMware ESX, XenServer and Hyper-V.
• Configure Hardware monitoring across the organization using HP SIM and or IBM Director
• Exposure to Disaster Recovery (Platespin/Double Take tools), Vcenter operations Manager, Windows deployment service, Symantec backup exec, Webproxy.
• SAN Storage zoning and Provisioning storage to windows servers and VMware environment.
• Experience in Windows 2008, Windows 2003, Windows 2000 standalone
• Hard working individual with excellent intercommunication skills to deal with both technical and non-technical departments.
• Flexible and adaptive to unique environment.

TECHNICAL SUMMARY:

Operating Systems: Windows 2000 Server, Windows 2003, Windows 2007/8 Server, Windows 2012 Server, Windows NT 4 Server and Workstation, Windows XP, Windows Vista (Professional and Home)

Networking Protocols: TCP/IP, DHCP, DNS, WINS, Active Directory, Terminal Services, FTP

Hardware: Cisco UCS B200, HP C7000,HP ProLiant DL360 G7, DL380 G6,DL385 G1, DL385 G2, HP Blade BL35p,BL460c G6, BL465c G6 IBM X Series

Virtualization: VMware ESXi 3.5/4.0/5.0/5.5 Vmware Infrastructure 2.0/3.0, Putty, VMware vSphere, VM vCenter server, VMware vMotion, VMware view, VMware Workstation, VMware Player

Terminal Application Servers: Citrix Presentation Server 3.0/4.0/4.5 and XenApp 4.5/5.0/6.0/6.5 , Citrix XenDesktop 5.0/7.0/7.1/7.5/7.6 , NetScaler 10.1/10.5, NetScaler SDWAN.

Databases: SQL Server 2000/2005/2008 , Oracle 8i, 9i, 10g, MS-Access, My SQL

Web Technologies: HTML, PHP, XML

Web Servers: IIS 5.0/6.0/7.0

Mail Servers: Microsoft Exchange 5.5/2000/2003

SAN: Hitachi Freedom store 9900, EMC Clariion CX700, EMC DMX2000, XP1024, XP12000, SUN A5200, D1000, A1000.

Tools: VNC, WebEx, ADMT, Remedy, ServiceNow, IBM ISM MAXIMO, AD Snapshot Tool, Tivoli Backup Exec, DS View, ILO, Network Register and Bladelogic

PROFESSIONAL EXPERIENCE:

Confidential - Atlanta, GA

Senior Citrix Admin

Responsibilities:

• Maintained and troubleshot multiple Citrix XenApp 7.6 sites running 700+ virtual Windows 2012 R2 servers for production, qual and test environment.
• Setup and configured Citrix XenApp 6.5, 7.6 including XenDesktop, XenMobile, and Desktop Director.
• Planned, developed and performed testing for XenApp 6.5 to 7.6 migration in multiple qual phases to full-fledged production environment.
• Monitored XenApp 7.6 sites using Citrix Director, Dell Foglight and Opsview tool; provided recommendation for performance improvement.
• Engaged multiple teams like network, storage, backup, security, Windows, VMWare and Citrix plan/build in improving existing Citrix environment.
• Captured snapshots of unresponsive servers and extracted dump files from them.
• Configured and managed Citrix Provisioning Server 7.5 and Storefront 3.0.
• Worked and coordinated with Citrix, Microsoft and McAfee vendors on multiple issues of server being unresponsive in XenApp 6.5 and 7.6.
• Managed load balancing traffic on Citrix NetScaler.
• Gained understanding of web Interface, Citrix Access Gateway and NetScaler configuration.
• Analyzed various inputs from multiple Vendors and suggested suitable changes to the plan/build and deployment team along with the right roll out process to be followed to avoid impacting users.
• Group Policy management using GPO Admin, Roaming/Local Profile Management, administration of DNS and Active Directory (AD)
• Monitored multiple production XenApp 7.6 sites performance and correlated it with significant production upgrades/changes.
• Resolved high PVS retries by recommending network changes and schedule changes of TSM backups, McAfee On-Demand scans, Security scans to avoid network bottleneck.
• Managed load balancing traffic on Citrix NetScaler.
• Gained understanding of web Interface, Citrix Access Gateway and NetScaler configuration.
• Provided few insights on enterprise wide rollout of upcoming VDI project in line with storage, UPM and administrator.
• Coordinated efforts between the infrastructure team, the desktop team, and business line representatives to install, configure, test, and publish applications through Citrix XenApp.

Confidential, Savannah, GA

Citrix Engineer

Responsibilities:

• Analyzing Client’s environment, existing infrastructure and proposing a solution.
• Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.
• Deploying Web interface/XenApp sites.
• Configured Citrix /TS license servers throughout the Enterprise.
• Deployed different farms for different verticals according to the business requirements.
• Assessing the possible scope for virtualization and planning the virtualization.
• Installing and configuring XenApp, planning the storage and network.
• Configuring HA, failover with Vmware and setting DR environment.
• Configuring template for XenApp 4.5/5.0/6.5
• Configuring XenDesktop farm and provisioning server farm.
• Gained understanding of web Interface, Citrix Access Gateway and NetScaler configuration.
• Planning HA and DR for XenApp and XenDesktop.
• Deploying DDC and provisioning services, deploying VDI.
• Configuring golden image for windows 7 and optimizing VDisks.
• Streaming application using Citrix PVS.
• Deploying Citrix clients with SCCM and GPO.
• Printer configurations on Citrix servers.
• Configuring Citrix policies, configuring load evaluator and configuring Edge sight monitoring.
• Migrating XenApp 5.0 farm to XenApp 6.5 farm.
• Participating in the Load test and sanity testing.
• Analyzing the application candidates for Citrix environment.
• Documenting the standard operational process for support groups.
• Documenting play books for help desk.
• Attending and resolving escalated issues.
• Publishing application. Deploying ICA client, printer driver mapping, shadowing users, checking sessions, managing server load and CPU utilization.
• Auditing & scanning server security and vulnerability and eliminating any security risks installing windows, Citrix patches and hotfixes.

Confidential, Philadelphia, PA

VMware/Citrix Administrator

Responsibilities:

• Analyzing Client’s environment, existing infrastructure and proposing a solution.
• Deploying and configuring Citrix Access Gateway to leverage connectivity for external users.
• Configured Citrix /TS license servers in enterprise.
• Deployed different farms for different verticals according to the business requirements.
• Assessing the possible scope for virtualization and planning the virtualization.
• Installing and configuring Xenserver, planning the storage and network.
• Configuring HA, failover with XenMotion and setting DR environment in backup site for primary Xenserver pool.
• Configuring template for XenApp 6.0
• Configuring XenDesktop farm.
• Planning HA and DR for XenApp and XenDesktop.
• Configuring golden image for windows 7 and optimizing VDisks.
• Printer configurations on Citrix servers.
• Configuring Citrix policies, Configuring load evaluator and configuring Edgesight monitoring.
• Migrating XenApp 4.0 to XenApp 4.5.
• Participating in the Load test and sanity testing.
• Analyzing the application candidates for Citrix environment.
• Documenting the standard operational process for support groups.
• Documenting play books for help desk.
• Attending and resolving escalated issues.
• Installation of Vsphere ESX 3.5, VC server.
• Involved in day-to-day activities of remote maintenance / troubleshooting of Windows Server & VMWARE ESX servers’ in production / lab environment.
• Troubleshooting of VMware ESX server.
• Data store migration activity.
• Creating Host profiles on Vsphere 4.0 hosts.
• Configuring DRS.
• Server build for physical server on HP hardware DL380 & DL580 for Windows 2000/2003.
• Installation, troubleshooting & performance issues related to VM.
• Making templates for different servers as per business requirements.
• Monitoring ESX hosts and resolving critical alerts reported.
• Installing windows server 2008 R2 for different roles.
• Deploying GPO for user and computer objects.
• Post installation configurations.

Confidential, Alabama, AL

Vmware/Citrix Administrator

Responsibilities:

• Install, configure and Manage XenServer.
• Responsibilities include creating and maintaining PVS Images, Desktops and Servers.
• Maintenance and troubleshooting of 60+ XenApp VM.
• Installing and testing applications in Citrix environment.
• Install, maintain and monitor Citrix XenApp 4,and 5 Server, making sure they are up-to-date with latest rollup, hotfix and service packs as well as server 2003 update.
• Installed, configured and maintain Citrix Edgesight 5.2.
• Asset Management, Change Management, Asset Auditing, Patch Management and Remote Controlling of all client machines.
• Create Citrix policies and Publish Applications.
• Install and maintain virus protection software using Trend Micro OfficeScan.
• Administer Printing on Citrix XenApp Environment.
• Administer Wyse Thin client updates on ftp server for various Distribution Centers.
• Extensive experience using Remedy Ticketing System.
• Install, configure and troubleshoot Nortel Connectivity VPN and Cisco VPN clients.
• Troubleshoot clients’ network issues.
• Upgrading Computer Systems both Hardware and Software.
• Troubleshooting issues Using NT 4 user Manager/Windows Admin Tool.
• Setting ODBC drivers, User DSN, System DSN and File DSN.
• Install and configure Oracle clients to access various databases.

Confidential, Carrollton, TX

Windows Server Administrator /System Administrator

Responsibilities:

• Installation, Configuration and Maintenance of WinNT Servers, Win2000 Servers, Win2000 and XP Clients running on HP & IBM Workstations.
• Creating users and groups, Resetting user passwords in Active Directory.
• Defragment of active directory database and troubleshooting active directory.
• Backup and Restore Active directory.
• Migrating the Citrix Metaframe Presentation Servers from 1.8 to 4.0 & 4.0 to 4.5.
• Enabling Web Access and Securing the Published Applications and Content.
• Configuring Metaframe Presentation Server Policies, Load Management and Printers
• Problem resolution details from escalated issues submitted to availability Mgr for outages affecting Citrix environments.
• Published technical documentation for security compliance and performance tuning which was set as the global standard by the Corporate Security Group for all future Terminal Server and Citrix environments.
• Maintain Citrix Logon scripts & Monitor and troubleshoot connectivity to the data store.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel Monitor, optimize and troubleshoot client performance and slow logons.
• Monitor, optimize and troubleshoot published applications.
• Monitor, optimize and troubleshoot printing and printing policies.
• Installing and configuring, integrating DNS and Active Directory.