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Filenet Administrator Resume

San Ramon, CA

PROFESSONAL SUMMARY

  • Over 10+ years of IT experience in developing, implementing, administering and testing Content Management, HRM, CRM, Financial systems for Government, Insurance, Education, High - Tech, Telecom, Banking, Aviation, Health-Care industries.
  • 6+ years of expertise in Filenet (4.0/4.5.x/5.x) implementation, upgrade and Administration in High Availability, Test and Stand Alone environments on various locations for various customers.
  • Over 7 years of strong experience working in a client facing role, acting as a single point of contact and being responsible to support the systems in shifts and 24/7.
  • Strong experience in 1st and 3rd party solutions and evaluations with Business Team and Architects.
  • Over 6 years of experience handling teams, mentoring team members. Also served as a trainer by imparting sessions on content management and Filenet administration and testing.
  • Well versed in creating and managing Filenet Workflows and Filenet APIs.
  • Expert in deployments of new releases, fixes and patches for various Business Solutions.
  • Strong experience working with remote teams in Global delivery, Onsite / Offshore model.
  • Expert in coordinating with other teams such as Architecture, IT support, Networking and Business teams.
  • Successfully handled roles of onsite coordinator, techno-functional analyst and SME for various ECM projects and clients.

TECHNICAL SKILLS

Filenet (ECM) Tools: Filenet p8 and its components, including Content Engine, Process Engine, Application Engine - Workplace/ WorkplaceXT, Filenet Enterprise Manager, Content Navigator, Rendition Engine, Records Manager, Image Services, Process Analyzer, Process Simulator, System Dashboard etc.

Databases: MSSQL 2000/5/8, Oracle 9i/10g/11g, DB2 9.1/2/5/7

Web/App Servers: IBM Websphere ND 7.0.0.11 and 6.1/7.x/8.x, JBoss, Apache

Coding and Scripting: JUNIT, Java, Java APIs, C, VB Script, VB 6.0, SQL

Bug Tracking Tools: QC, Bugzilla, Mantis, Merant Tracker, Jira, PMSMART

Transaction Mgmt Tools: Andy Workbench

Repositories: WinCVS, VSS, Serena, Tortoise SVN

Operating Systems: Windows (2k,2k3,2k8, XP, 7, 8), Linux (RedHat and Debian based), Solaris (10 and 11/11.x)

Mobile phone OS: Android, Windows, iOS, Symbian

Utility Software: MS Project, MS Visio, MS Office suite, Google Docs

PROFESSIONAL EXPERIENCE

Confidential, San Ramon, CA

FileNet Administrator

Responsibilities:

  • Filenet P8 installation in test and development environments.
  • Feasibility study for business and functional requirements and change requests.
  • Filenet and its components administration.
  • Actively participated in upgrade and migration activities.
  • Build and application deployments.
  • Creating and managing workflows in different environments.
  • Performance tuning along with Websphere and Database administration.
  • Log monitoring (Filenet and applications) along with workflow and work items handling.
  • Help developers in troubleshooting issues.
  • Weekly and monthly status reporting.
  • Process administration by providing support to Business Users.
  • Log monitoring for Filenet and applications.
  • Provide Filenet administrative support to FileNet applications' architects and developers.
  • Frequent System Health-Check at Enterprise, Project and Application level.
  • Co-ordination with IT support team and project stake holders.
  • Status reporting.

Environment: Filenet p8 4.5.1 and 5.2, Websphere, SQL Server 2005/8, .NET, Java, Chrome, Firefox, IE, MS-Office 2007 suite and MS-Office plug-in, RedHat 5.5, Windows 2008 Server and Windows 7 machines, Workplace XT and custom web application.

Confidential, Charlotte, NC

FileNet Administrator

Responsibilities

  • Feasibility study for business and functional requirements and change requests.
  • Filenet P8 installation in test and development environments.
  • Filenet and its components' administration such as CE, PE, AE etc.
  • Actively participating in application and web services developments.
  • Build and application deployments.
  • Installing component patches during migration and upgrade activities.
  • Websphere and Database administration.
  • Log monitoring (Filenet and applications).
  • Help developers in troubleshooting issues.
  • Weekly and monthly status reporting.
  • Process administration by provide support in 24x7 environment to Users.
  • Log monitoring for Filenet and applications.
  • Provide administrative support to FileNet applications' architects and developers.
  • Active participation during production deployments and dress rehearsals.
  • Support Performance Testing and Post Implementation Verification (PIV) process.
  • Help developers in troubleshooting issues.
  • Project planning and analysis with Risk analysis and Mitigation Planning.
  • Involved in Migration and Upgrade activities by assisting Architects and Development
  • teams and providing as and when required support.
  • Frequent System Health-Check at Enterprise, Project and Application level.
  • Co-ordination with IT support team and project stake holders.
  • Daily, weekly and bi-weekly status reporting.

Environment: Filenet 4.5.1/5.1, Kofax, Websphere, SQL Server 2005/8, VB6.0, .NET, Java, Chrome, Firefox, IE, RedHat 5.x, Workplace XT, custom web application, Windows 2003/2008 Server and Windows 7 machines.

Confidential, Santa Clara, CA

FileNet Administrator

Responsibilities:

  • Filenet P8 installation in test and development environments.
  • Filenet and its components' administration such as CE, PE, AE etc.
  • Build and application deployments.
  • Installing component patches during migration and upgrade activities.
  • Websphere and Database administration.
  • Help developers in troubleshooting issues.
  • Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet 4.5.1/5.1, Kofax, WebSphere, SQL, .NET, Java, Chrome, Firefox, IE, Workplace XT and custom web application, Windows 2008 Server and Windows 7 machines.

Confidential, Charlotte, NC

FileNet Consultant

Responsibilities:

  • Filenet P8 installation in test and development environments.
  • Filenet and its components' administration such as CE, PE, AE etc.
  • Build and application deployments.
  • Installing component patches during migration and upgrade activities.
  • Websphere and Database administration.
  • Help developers in troubleshooting issues.
  • Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Filenet 4.0, 5.0, .NET, Thunderhead, Rightfax FaxUtil, Windows Server 2003 and WinXP.

Confidential, Washington DC

FileNet Administrator

Responsibilities:

  • Filenet P8 installation in test and development environments.
  • Filenet and its components' administration such as CE, PE, AE etc.
  • Build and application deployments.
  • Installing component patches during migration and upgrade activities.
  • Websphere and Database administration.
  • Help developers in troubleshooting issues.
  • Process administration by provide support in 24x7 environment to Users.
  • Log monitoring for Filenet and applications.
  • Provide administrative support to FileNet applications' architects and developers.
  • Active participation during production deployments and dress rehearsals.
  • Support Post Implementation Verification (PIV) process.
  • Creating virtual/demo machines and documentation for sales teams for other projects.

Environment: Documentum, Java, IE7.0, FSS 6.6, DAM, Kofax, Safari 4.x, MTS, DTS, INDEX server, DAM server, Oracle 10g, Team track and MS Share point on WinXP and MAC environments.

Confidential

FileNet Administrator

Responsibilities:

  • Filenet P8 installation in test and development environments.
  • Filenet and its components' administration such as CE, PE, AE etc.
  • Build and application deployments.
  • Installing component patches during migration and upgrade activities.
  • Websphere and Database administration with Log monitoring (Filenet and applications).
  • Help developers in troubleshooting issues.
  • Feasibility study for business and functional requirements and change requests.
  • Weekly and monthly status reporting along with onsite co-ordination.

Environment: Filenet 4.0 and 4.5.0, Windows Server 2003, Linux, Kofax, Oracle 10G, Image Services, Java, IBM Web Sphere, DB2, custom web application, Mainframe System, IE 6.0, WinXP.

Confidential, Seattle, WA

Filenet Administrator

Responsibilities:

  • System Testing with following additional responsibilities.
  • Build and application deployments.
  • Websphere and Database administration.

Environment: Filenet P8 4.0, Java, J2EE, HTML, Java Scripts, Web Sphere, Oracle 9i, SQL Server 2000.

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