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Network Manager Resume

Alpharetta, GA

SUMMARY:

  • 8+ years of professional experience in System & Network Administration, performing Network analysis, design, modeling, Implementing, capacity planning with focus on performance tuning and support of large Networks
  • Experience in Cisco routing and switching with strong in various Cisco platforms.
  • Physical cabling and IP address Management.
  • Experience with configuration and troubleshooting of routing protocols RIP, OSPF, EIGRP & BGP.
  • Good experiences in High Performance Computing techniques which will help you in high performance computing
  • Good knowledge and experience with layer 2 technologies like Ethernet, Frame - Relay, VLANs, VTP, layer 2 loop-prevention techniques.
  • Good experience in working in a large scale production environment.
  • Good understanding and hands on experience configuring AAA-authentication, authorization, accounting.
  • Good experience with AAA, State full Firewalls (ASA, Zone Based Firewall), ACL (standard and extended), VPN (IP security), and Port Security.
  • Good knowledge on security protocols, TACACS+ and RADIUS.
  • Good experience with the different automation tools like Cacti, cricket, granite, HP overview etc
  • Good knowledge on juniper switches.
  • Good knowledge in deploying wireless Access Points.
  • Troubleshooting experience with ASR series routers.
  • Good troubleshooting experience with CISCO Nexus switches like 7000 and 5000 series.
  • Hands on experience in configuring Cisco SDM (security device manager) on 3750 switch.
  • Experience in Wireless technologies: 802.11 a/b/g/n.
  • Good hands on knowledge on Linux commands.
  • Good experience with performing the site surveys in checking the cooling condition, voltage, space in the IDFs and MDFs.
  • Good working experience with migrating and supporting MPLS.
  • Co-ordinate with various people for effective resolution of network issues.
  • Good experience, working with a team in designing LAN/WAN architecture.
  • Aggressive Problem solver, technically precise, Analytical Thinker, Sharp troubleshooting skills, excellent written and verbal communication skills, especially with respect to technical documentation/ support. Proven track record as an individual contributor and as a member of a team.
  • Strong attitude to learn and aptitude to learn fast with flexible and adaptable working capabilities has an individual or in a group.
  • Cisco Certified Network Associate (CCNA) and Cisco Certified Network Professional (CCNP).
  • Good understanding of ITIL in Change, Incident, Problem and Service Management.

TECHNICAL SKILLS:

Network Products: Routers Cisco, L2 & L3 Switches, Juniper routers and switches, LB4M switches, F5 Load Balancers, Citrix Load Balancers, ASA 5505.

Switching technologies: Virtual LAN, Inter: VLAN routing, VTP, Ether channel (Static, PAGP, LACP) Spanning Tree Protocol (Common Spanning Tree, MSTP, PVST, RSTP), first-hop redundancy protocols (HSRP, VRRP, GLBP).

Routing Technologies: Static Routing, RIPv1, RIPv2, EIGRP, OSPF, BGP, TCP/IP, UDP, Route Map, Route Filtering, Route Redistribution, Route Summarization, Access Lists.

LAN technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, Fiber Optic circuits.

OS products: Windows (2000/2003, XP, vista7).

Load Balancers: Configuring BIG: IP F5, Citrix.

Security: AAA, State full firewalls (ASA, Zone Based Firewall), ACL (standard and extended), Port Security.

Documentation: MS office, MS VISIO, power point

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Network Manager

Responsibilities:

  • Implementing and managing Routing protocols and troubleshooting
  • Designing, implementing and managing LAN/WAN switching environment and resolving the problems associated with it
  • Implementing QOS and performing traffic engineering.
  • Working with various vendors to order new MPLS circuits for the sites, performing the TTU of the circuits
  • Working on day to day issues in the environment and driving them to resolution.
  • Moving the Office 365 traffic which is flowing via MPLS circuit to an internet link Confidential the site to increase available bandwidth on the MPLS links.
  • Work with local site support to install new switches and routers Confidential the site.
  • DO IOS upgrade on Cisco routers, switches and Access points Confidential the site to the standard IOS.
  • Handled the project to install a new internet link Confidential the headquarters from ordering the link from ISP, determining the fiber entry point, checking the parameters in MDF, ordering the fiber/SFP and configuring the router.
  • Created the site documentation for all the sites in VISIO.
  • Worked with the team to do enterprise wireless migration from parent company to the new company
  • Worked on WAN migration from parent company to the new company.
  • Worked closely with the desktop team for desktop migration from parent company to the new company.
  • Act as a technical lead on larger project, dividing work among multiple resources and providing guidance and mentoring junior staff members.

Confidential, Seattle, WA

Network Engineer

Responsibilities:

  • Gather and analyze user and project requirements; design solutions to meet those needs
  • Responsible for daily troubleshooting, support and maintenance of network infrastructure
  • Recommend and design network solutions utilizing network hardware and software that is consistent with a standards based approach to architecting a fault tolerant, scalable network while meeting Confidential 's business requirements
  • Troubleshooting experience with cisco ASR series(ASR 9k and 1k)
  • Research new networking solutions to solve problems or deficiencies
  • Thoroughly document and diagram network solutions, configurations, and break/fix steps
  • In corporate network security recommendations into the design of the network to protect Confidential “information assets”.
  • Good experience troubleshooting and configuring MPLS in the environment.
  • Troubleshoot the network problems related to DHCP IP Address scheme.
  • Good troubleshooting experience with problems related to F5 load balancer.
  • Investigate and resolve the issues related to Aruba wireless.
  • Good experience troubleshooting varies network issues in the Confidential environment
  • Attend weekly Cisco NOS meetings to review network projects and design issues
  • Develop network drawings and documentation utilizing Visio, Word, and Excel programs
  • Maintain overview of network addressing schemes and documentation
  • Responsible for special functions as directed by management and other duties as assigned

Confidential, LA, CA

Network Architect

Responsibilities:

  • Work on unpacking and racking the Cisco devices like 3750x, 4507 and 5410 switches in the IDF.
  • Download the correct IOS code from the Cisco website and perform the IOS upgrade on Cisco switches and routers using FTP or TFTP.
  • Rack the UPS(8000, 6000, 2200) and configure them
  • Consoling in and building the configuration for both Cisco switches and routers.
  • Configure the routers and switches before taking them to the data centers to rack and stack
  • Checking the cart before the night of the cut and make sure it contains all the equipment needed for the night of the change window
  • Make sure that the IDF is ready and has sufficient cooling, space etc for the cut before The change window.
  • Start the change window and perform the cabling from the patch panel to the switches and routers according to the cut sheet provided.
  • Make sure that the change window goes smoothly
  • Perform inventory documentation of the existing and new network hardware.
  • Participate in the immediate day one support following the change window.
  • Help the Lead engineer in performing the racking, configuring the Nexus switches like 7000, 5000 and 2000 series.
  • Provide the day 1 support for the built IDFs
  • Experience in building the rack from the scratch.
  • Experience in configuring the stack wise connection of the Cisco 3750x switches and placing then in the environment.

Confidential, Fremont, California

Network Administrator

Responsibilities:

  • Perform day - to-day operational support of XO Hosting s production, lab, Data Center and corporate IT networking environments.
  • Troubleshoot and replace system and network hardware as required.
  • Monitor system and network utilization/capacity.
  • Design, installation and testing of network-related services and hardware.
  • Good experiences in High Performance Computing techniques which will help you in high performance computing.
  • Participate in and contribute to the development and implementation of support tools and resources to enhance the local and remote support capabilities of the Hosting and Data Center environments.
  • Coordinate with developers, engineering and other staff members on issues related to existing system enhancements and new system implementations.
  • Provide 24x7 on call support on a rotating basis; After-hours scheduled maintenance events.
  • Hands on technical experience configuring, maintaining and troubleshooting various routing protocols including OSPF & BGP.
  • Hands on technical experience configuring, maintaining and troubleshooting Cisco IOS and CATOS.
  • Hands on technical experience configuring, maintaining and troubleshooting network firewalls VPN & DHCP servers.
  • Experience with maintaining network infrastructure in a high availability public facing production environment.
  • Thorough understanding of TCP/IP, virtual LAN, HSRP,STP, DNS, SNMP, SMTP and a myriad of other protocols and technologies..
  • Monitor, maintain and enhance existing systems and network telemetry gathering and reporting services as well as associated servers.

Confidential, Redmond, WA

Network Incident Engineer

Responsibilities:

  • Working as a part of a team to manage Confidential Network Incident engineering.
  • Proactively monitoring availability and performance of the Confidential network and infrastructure using key tools.
  • Effectively respond to Monitoring alerts, incident tickets, and email requests handled by Confidential Operations Center.
  • Perform application and web site troubleshooting to quickly resolve the issues per documented procedures.
  • Troubleshoot issues related to VLAN, VLAN Trunking, HSRP failovers, related issues
  • Configuration of NAT.
  • Good experience on troubleshooting CISCO Nexus switches like 7000 and 5000 series.
  • Troubleshooting and Configuring of Various routing protocols like BGP,OSPF, RIP and switching
  • Protocols like STP, RSTP.
  • Configured HSRP and VLAN Trunking 802.1Q, VLAN Routing using MSFC on Catalyst 6500
  • Switches.
  • Implementing the MOP on the network devices and doing the smoke test to ensure the smooth implementation.
  • Good troubleshooting experience with problems related to F5 load balancer.
  • Ensure user tickets and monitoring alerts are handled per pre-defined SLA's for response time, updates and closure.
  • Installation and troubleshooting T1’s, Ethernet connections with different ISP’s using routing protocols OSPF, BGP
  • Develop Visio diagrams for the newly built data centers in the MS environment.
  • Escalate issues as needed to back line production operations teams or Engineering per documented procedures.
  • Handling communication and notification on major site issues to the company and executive management team.
  • Document resolution run books and standard operating procedures.
  • Ensure smooth hand offs between shifts.
  • Assisting in tracking bugs and gathering specific technical information to be given to the developers.
  • Open/Track trouble tickets with various service providers.
  • Work closely with all technical teams to improve strategies that will increase reliability, availability, and uptime for services.
  • Good experience on troubleshooting and implementing MOPS on the juniper products like MX960 etc.

Environment: CISCO routers, switches, Juniper routers and switches,LB4M switches, CITRIX Load Balancers, F5 Load Balancers, OSPF, BGP, RPST, VRRP.

Confidential, Atlanta, GA

Operations Engineer

Responsibilities:

  • Confidential Mobile Tier 2 Operations team owns over 12,000 switches and routers throw out the USA.
  • Our Team’s major task was to Trouble shoot with the problems related to Cisco routers, Cisco switches and Alcatel routers.
  • Was responsible to do the configuration, Monitoring, administration of BIG-IP (F5) Load balancers both external and internal.
  • Was responsible in creating MOPS for various projects and successfully execute them in the mean period.
  • Planning and implementation of IP addressing scheme using Subnetting, VLSM.
  • Was responsible to successfully communicate with the other vendors like Confidential & Confidential, XO etc and trouble shoot the network issues.
  • Responsible to create and assign trouble tickets to other team members in Confidential mobile.
  • Responsible in updating the missing circuit paths in the GRANITE where the company’s circuit paths are located.
  • We had IP Control where we get the information of every device if we type in the IP address on the particular device.
  • Has good hands on experience with testing, replacing the cables between the two devices.
  • Worked day on call and night on call once every month and was responsible to handle any outage calls for that week.
  • Was responsible in IOS upgrade of CISCO switches and routers which are owned by our team.
  • Responsible to make the CISCO TAC cases and see that the faulty devices are replaced with in 4 to 10 hours of its failure.
  • Was responsible to create Visio diagrams for some particular networks.

Environment: Cisco Router 7500,7200,3800.,Cisco wireless Access points 340,350,1200 series, Aruba Wireless networks, Cisco Catalyst 6500 series switches,4500 series switches, F5 networks ( Big-IP and 3DNS product ) . OSPF, BGP routing protocol. Access lists (numbered, named, extended). Windows VISTA, XP and Professional.

Confidential, Wilmington, Delaware

Network Engineer

Responsibilities:

  • Worked as part of a team to manager Enterprise Network Infrastructure has a Tier 2 Engineer.
  • Responsible for maintaining the entire switching domain across the campus of Head Office and also the Layer-2 campus network across the remote branches which included configuring VLANs and Trunks, Spanning Tree protocol, Port-Security, VLAN-MAPs and DOT1X for switches and Wireless.
  • Has worked along with the team on configuring checkpoint firewalls on DMZ and setting up the rules.
  • Has done the Configuration on BIG IP (F5) Load balancers and also monitored the Packet Flow in the Load balancers.
  • Has a good experience working with the Trouble Tickets on F5 Load balancers.
  • Switch experience includes Cisco Catalyst switches: CISCO 3750, 4500, 6500 series switches
  • Managing enterprise BGP setup by configuring and troubleshooting BGP related issues. My responsibility was also to add new BGP peers for remote branch offices and business partners.
  • Scaling of IGP and BGP in the core
  • Dealt with implementation of deployment related to Cisco devices and applying security policies on it
  • Troubleshoot issues related to VLAN, VLAN Trunking, HSRP failovers, related issues
  • Configuration of NAT.
  • Maintain effective communications with vendors, peers and clients in resolution of trouble-tickets, equipment RMAs, and support requests.
  • Planning for upgrade of IOS on devices and performing the upgrade.
  • Assisted in the architecture, evaluation and recommendations related to purchasing and installing hardware, software related to IP Networking.
  • Monitored network traffic and developed capacity planning initiatives, making necessary recommendations for additional resources or hardware.
  • My responsibilities also include writing and executing Test Plan, Desk level procedures and Test Case Documents for smooth network operations.

Confidential, Jersey City, New Jersey

NETWORK ENGINEER

Responsibilities:

  • Provided support for global network including T1/T3, ATM and Frame Relay on 7200 series Routers Confidential the DATA center.
  • Designed WAN structure to prevent single point of failure in case of link failure.
  • Maintenance and Troubleshooting of connectivity problems using PING, Trace route.
  • Planning and Implementation of Sub netting, VLSM to conserve IP addresses.
  • Configured RSTP for loop prevention and VTP for Inter-VLAN Routing.
  • Configuration and troubleshooting of EIGRP, OSPF, BGP.
  • Configuration of Standard and Extended ACLs for Security.
  • Has worked along with the Load balancers team closely to solve many network related issues.
  • Technical assistance for LAN/WAN management and complex customer issues.
  • Monitor the operability and reliability of the network.
  • Provided support for troubleshooting and resolving Customer reported issues.
  • Performed IOS upgrades on Catalyst switches 3560, 3750, 4500, 6500 and 3600, 3800, 7200 routers.
  • Implemented and configured routing protocols like EIGRP, OSPF, BGP.
  • Worked along with the team regarding deployment management
  • Troubleshooting the issues related to routing protocols.
  • Managing, troubleshooting and monitoring the network using Network Monitoring tool.
  • Network Security implementation with Cisco IOS Feature Set and NAT
  • Involved in troubleshooting of DNS, DHCP and other IP conflict problems.

Confidential

NETWORK ENGINEER

Responsibilities:

  • Configured Cisco routers 3800 series routers and 7600 series routers Confidential DC and DR. I also worked on Cisco 3750, 4500 & 6500 Switches.
  • Configured EIGRP as the main IGP in the network. Maintenance involved troubleshooting of EIGRP for network related issues.
  • Configuring and troubleshooting routing issues related to protocols EIGRP and BGP.
  • Maintaining and providing technical support for Layer 2 and layer 3 devices in the network.
  • Configuring and troubleshooting VLAN, STP, VTP, HSRP & TRUNKING in enterprise switched environment.
  • Making configuration change recommendations for routers, switches and firewalls.
  • Performed day to day network operations using Remedy tool for ticketing system and change management.
  • Attending managerial and technical meeting to discuss current progress of the projects.
  • Creating the detailed design drawing of the site, which are under up-gradation and getting validated from the technical design team.
  • Creating detailed documentation of the networks implemented.
  • Constructing VISIO diagrams related to the network

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