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Salesforce Admin Resume

SUMMARY

  • Salesforce Certified Administrator, Platform App Builder and Platform Developer I.
  • Salesforce Admin having 6 years of experience in force.com platform and having 10+ years of total experience in IT Industry.
  • Sun Certified Java Programmer having 4 years of experience in Java/J2EE.
  • Extensive Experience in Designing and implementing Picklists, Custom Formula Fields, Field Dependencies, Many to Many Relationships, Lookup Relationships and Master - Detail Relationships.
  • Worked on Administrator tasks performing tasks like Creating Roles, Profiles, Sharing Rules, Email Templates and Services, Page Layouts, Record Types, Custom Fields, Workflows, Process Builder, Validation Rules, Approval Processes, Reports and Dashboards customizing them and Analyzing the data in Salesforce.
  • Well-versed with Salesforce tools including Data Loader, Data Import Wizard, Data Export and Work Bench.
  • Built Reports and Dashboards for Sales Representatives, Managers and Director.
  • One Year of experience in Salesforce Einstein Analytics.
  • Single point of contact for salesforce support for sales team.
  • Experience in implementing Single Sign On in salesforce for FCA users, which is the first cloud, based single sign on in Confidential .
  • Experience in using app exchange products such as DocuSign to meet Business need.
  • Experience in interacting with Salesforce.com Premium Support team.
  • Experience in Interacting with Business team for gathering requirements and ProductionSupport to analyze and minimize the interruptions/incidents.
  • Knowledge in Auto Manufacturing, Telecom, Insurance and Banking Domains.
  • Experience in Leading and mentoring the team.
  • Good Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development, Testing, Deployment and Support.
  • Hard working team player with excellent Analytical, Design, Development, Testing and Communication skills with strong Academic background.
  • Excellent team Player, quick learner and self-starter with effective communication, motivation and organizational skills combined with attention to detail and business process improvements.

TECHNICAL SKILLS

Salesforce Technologies: Triggers, Batch Apex, Apex Class & Apex Web Service, Visual Force, Record Types, Chatter, SOQL, OWD (Organization Wide Default), Apex Data Loader, Approvals, Field updates, Reports, Custom Objects, Custom labels and Tabs, Email Services, Role Hierarchy, Salesforce Communities, Dashboards, Security Controls, AppExchange, Sandbox, Einstein Analytics.

Salesforce API’s: REST API

Tools: Apex Data Loader, Workbench, Force.com Eclipse IDE.

Programming Languages: JAVA, APEX.

Web Technologies: JavaScript, CSS, HTML.

Databases: Force.com, Oracle, DB2.

PROFESSIONAL EXPERIENCE

Confidential

Salesforce Admin

Responsibilities:

  • Customized Accounts, Contacts, Leads, Opportunities and Created new Custom Objects.
  • Customized several Validation Rules, tasks, Workflow rules and Triggers.
  • Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
  • Profile based permissions on fields and objects are enforced.
  • Load/Manage the data using Apex Data Loader.
  • Created multiple workflows on Account, Contact, and Opportunity Objects to send an email alert, field update as per Business need.
  • Created Processes using Process Builder by defining criteria and actions to satisfy business requirement.
  • Created Approval Processes to handle automated approval process based on Entry criteria.
  • Built Reports and Dashboards for Sales Representatives, Managers and Director.
  • Well-versed with Salesforce tools including Data Loader, Data Import Wizard, Data Export and Work Bench.
  • Implemented Salesforce Analytics Studio for Sales team and management by creating required datasets, lens.
  • Single point of contact for salesforce support for sales team and IT.
  • 6 yearsof experience in gatheringrequirementsandimplementationto meet, the Business needs.
  • 3 years of experience with Apex including Triggers, Visualforce development.
  • Implemented Single Sign On in salesforce for FCA users, which is the first cloud, based single sign on in FCA.
  • Experience in using app exchange products such as DocuSign.
  • Experience in interacting with Salesforce.com Premium Support team.
  • Responsible for finding solutions for the improvement in performance of application.
  • Responsible for providing quick work around and fixing production issues.

Confidential

Java Developer

Responsibilities:

  • Responsible for Requirements gathering, Analysis and Design.
  • Technical Lead for four member’s team.
  • Developed the application by following the coding standards.
  • Performed Integration testing and System testing and solved the identified issues.
  • Single Point of Contact from Development team to share handoffs regarding progress on daily basis to counterpart team.
  • Developed the application using Core Java and UNIX.
  • Provided production support after launching the project into production.
  • Technical Lead for four member’s team.

Confidential

Java Developer

Responsibilities:

  • Developed the application by following the coding standards.
  • Responsible for solving the issues in ST, SIT, UAT.
  • Responsible for gathering the requirements for the new enhancements.
  • Responsible in maintaining the quality process for the project.
  • Responsible in testing the application.
  • Used tools AIDE, Toad, Quality Center, File Zilla for developing and maintaining the application.
  • Developed the application using Core Java and UNIX.
  • Provided production support after launching the project into production.
  • Worked with multiple supplier partners during UAT and implementation stage.

Confidential

Java Developer

Responsibilities:

  • Responsible for coding by following the coding standards.
  • Responsible for testing the application.
  • Resolved Defects/Issues in the project.
  • Prepared process flow documentation for the OCS Module.
  • Prepared/Written test cases by understanding requirements and design off application.

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