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System Engineer Resume

Dallas, TX

SUMMARY

  • Deployment, administration, troubleshooting, upgrades of VMware ESXi 5.1 / 5.5 / 6.0; sizeable physical - to-virtual conversions
  • Deployment, administration, troubleshooting of Windows 2000 / 2003 / 2008 / 2012
  • Administration, maintenance of Storage Area Networks ( SAN ) based on HP EVA 4000 / 5000 / 6000 / 8000, XP 24000 / 12000 (Hitachi), NetApp storage arrays ( both 7-Mode and Cluster-mode ), IBM XIV, Dell Compellent, EMC XtremeIO
  • Strong knowledge of all aspects of SAN technology ( fiber channel switches, HBAs, RAID levels, zoning, LUN masking, DAS, NAS, FCP, iSCSI )
  • Writing Windows enterprise administration and management scripts ( VBscript, PowerShell )
  • Understanding of basic internet protocols and standards such as DNS, FTP, HTML, XML, ODBC, SNMP, DHCP, WINS protocols
  • Excellent time management skills; tasks delivery on-time and on-schedule
  • Strong analytical, communication, and customer skills

PROFESSIONAL EXPERIENCE

System Engineer

Confidential, Dallas, TX

Responsibilities:

  • Citrix Netscaler administration / maintenance / upgrades / performance monitoring in high-availability settings. Migrating MPX physical appliances to SDX/VPX environment
  • Citrix XenApp 6.5 installation, administration, upgrades and migration to XenApp 7.15LTSR
  • Managing vSphere 5.5 / 6.0 infrastructure with more than 800 VMs and around 4000 users
  • installation, upgrades, administration, maintenance
  • physical-to-virtual conversions
  • bi-directional migrations / conversions between vSphere and Hyper-V
  • Storage arrays administration and maintenance: EMC XtremeIO, NetApp 6500 / 8460
  • Setting up / monitoring SnapMirror replication between arrays
  • Zoning ( Brocade and Cisco switches ), LUN presentation to virtual and physical servers
  • Monitoring storage utilization / forcasting using NetApp OnCommand Insight
  • Windows server administration in a multi-platform mission critical environment including builds, break-fix, tuning and optimization
  • Assisting project teams with hardware and software provisioning, installation, configuration, and testing
  • Creating / owning documentation of technical procedures / systems processes (i.e., rebuilding custom iso images for ESXi Update Manager)
  • SQL server DBA (secondary support)
  • Participation in evaluation, testing, and implementation of new infrastructure solutions
  • ArcGIS / ESRI server administration (mapping, geographic data)
  • Infrastructure protection based on VEEAM and NetBackup (secondary support)

System Administrator

Confidential, Dallas, TX

Responsibilities:

  • Planning, designing, building, supporting, and upgrading IT infrastructure based on vSphere 5.5:
  • storage, and server configuration (from proof of concept to production implementation)
  • Implementing vSphere HA, DRS, VMware SRM and data recovery in conjunction with IBM XIV array replication; migrating / converting physical servers to vSphere
  • Assisting in development and application of security; assessing security vulnerabilities and protecting systems with Trend Micro Deep Security
  • Monitoring server performance and capacity; forecasting system demands and recommending upgrades
  • Managing users and computers, resolving access related issues
  • Performing server engineer tasks as outlined in the position below
  • Supporting highly virtualized Windows environment server farm (based on VMware ESXi 5.5); updating/patching server hardware and software (HP and Dell hardware)
  • Participating in departmental and system wide projects; building complex environment based on MS Windows 2003/2008/2012 and VMware ESXi 5.5 technologies as well as customized applications
  • Troubleshooting hardware and software problems, taking appropriate corrective actions, interacting with other IT staff, customers, and vendors
  • Developing, documenting, and refining internal processes and procedures
  • Adhering to the change management process, developing implementation/testing/back-out steps/documentation
  • Mentoring junior members of the server team

SAN Administrator

Confidential, Plano, TX

Responsibilities:

  • Administration of multivendor storage arrays: HP EVA, HP XP (Hitachi), NetApp (Fiber channel, NAS, CIFS, NFS; Data ONTAP 7-Mode and C-Mode, SnapMirror, SnapShots, thin provisioning, OnCommand Balance)
  • Daily operational support of the SAN environment; evaluating new software releases and system upgrades, installing patches, researching and resolving performance related issues
  • Performing systems configuration audits; identifying, troubleshooting, and resolving hardware and software issues
  • Administration of remote data replication, local data protection via snapshots; storage migration as required
  • Planning, provisioning, and implementing various storage architectures (engaging vendors, storage consumers, management, and team members
  • Monitoring performance of related devices (storage, servers, network) and providing performance metrics to management and related groups; making recommendation and tuning resources to maximize performance
  • Creating reports as requested; developing documentation and operational procedures
  • Participating in the provisioning process, researching products, making technology related recommendations

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