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Human Resources/payroll Manager Resume

Fremont, CA

SUMMARY

  • Human Resource Professional with nine years of comprehensive human resources experience including employee relations, conflict resolution, labor relations, includinggrievances, arbitrations and negotiations
  • Worker's compensation, leave of absence administration, benefits administration, recruitment and retention, project management and employeewellness.
  • Possess extensive knowledge of human resourcesin a variety ofsectors including union and non - union environments.

PROFESSIONAL EXPERIENCE

Confidential, Fremont CA

Human Resources/Payroll Manager

Responsibilities:

  • Maintain and update company policies and HR processes (including Employee Handbook), advise and train employees on company policy as required
  • Provide guidance and support to employees at all levels concerning workplace policies, practices and procedures
  • Manage On-Boarding/Off-Boarding program, conduct new hire orientation, benefits enrollment meetings, issue uniforms/badges, exit interviews, collect company equipment, issue final payment of wages
  • Process semi-monthly payrollusing ADP Workforce Now platform. Create Payroll Journal Entries
  • Maintain HRIS using ADP Workforce Now - new hires, change of status, rate change, transfers, promotions, leave of absence, terminations, etc.
  • Managed benefits administration - Manage employee benefit programs: Medical, Dental, Vision, COBRA and 401K Accounts
  • Act as a liaison between employees and insurance companies to resolve issues pertaining to employee coverage
  • Manage recruiting process along with on boarding / off boarding employee process
  • Mange leave of absences policies and procedures (FMLA/CFRA/PDL/Workers Compensation)
  • Manage performance review cycles - partnering with managers and employees to ensure completion of performance review
  • Work with external and internal auditors including 401-k audit, workers compensation and Finance audit

Confidential, San Jose CA

Human Resources Business Partner

Responsibilities:

  • Manage day-to-day HR issues for assigned client groups. As a strategic business partner, ensure that HR solutions add value to the client’s organization and frequently solicit feedback to that end
  • Serves as a credible partner and “one stop shop” for employees to voice concerns, ask questions and request assistance
  • Handle employee relations issues for assigned client groups, escalating complex or unique employee relations issues to Senior Manager.
  • Conducts weekly meetings with respective business units.
  • Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
  • Develops employment terms for new hires, promotions and transfers.
  • Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
  • Responsible for reviewing applicants and screening potential candidates including initial screening interviews.
  • Responsible for training managers on proper requisitions requests and on the recruiting management system
  • Responsible for Benefits and workers compensation related questions
  • Completes annual performance and competency evaluation process with management and participates in goal setting, performance improvement and educational training as needed.
  • Participates in professional development activities and maintains professional affiliations.
  • Exercises discretion and maintains high level of confidentiality.
  • Coordinated the company’s I-9 and E-Verify compliance program. Reviewed electronic I-9 forms and E-Verify cases daily for compliance with government rules and regulations and contacts associates to verify authorization to work in the US.
  • Assisted with educating managers and associates on the importance of timely and accurate completion of I-9 forms and E-Verify cases. Provided internal and external customer service related to I-9/E-Verify compliance.
  • Coordinated with associates on their providing acceptable types of work authorization documents.
  • Coordinated audit procedures and follow-up on outstanding compliance tasks to support compliance program initiatives.
  • Reviewed I-9 and E-Verify documentation and helps identify areas for correction.
  • Monitored for legal compliance updates and brings to the attention of HR management.

Confidential, San Jose CA

Senior Human Resources Coordinator

Responsibilities:

  • Assisted with administration of company-wide human resources policies, procedures, and practices in accordance with corporate, federal and state legal requirements
  • Managed all aspects of Leave of Absence cases (i.e. FMLA, CFRA, PFL, etc.) notified employees of their eligibility, rights, and responsibilities. Processed all appropriate documentation, ensuring company remained in legal compliance
  • Administered policies and procedures relating to all phases of human resources activity including benefits, recruitment, training and development, employee performance, evaluations and appraisals
  • Conducted new hire orientation and exit interviews for EE and contractors
  • Managed HRIS and compiled reports from Oracle database
  • Management of various HR initiatives - tracking of Benefits Open Enrollment, Annual and Mid-Year Performance Management Reviews. Included tracking via Excel utilizing VLOOKUP to update reports on weekly basis, utilizing pivot charts and PowerPoint presentations to present data to executives. Assisted with acquisition reporting, title alignment, salary adjustments via excel reporting
  • Confer and updated the HR management on all challenges and reported on the progress of projects
  • Coordinated the company’s I-9 and E-Verify compliance program. Reviewed electronic I-9 forms and E-Verify cases daily for compliance with government rules and regulations and contacts associates to verify authorization to work in the US.
  • Assisted with educating managers and associates on the importance of timely and accurate completion of I-9 forms and E-Verify cases. Provided internal and external customer service related to I-9/E-Verify compliance.
  • Coordinated with associates on their providing acceptable types of work authorization documents.
  • Coordinated audit procedures and follow-up on outstanding compliance tasks to support compliance program initiatives.
  • Reviewed I-9 and E-Verify documentation and helps identify areas for correction.
  • Monitored for legal compliance updates and brings to the attention of HR management.
  • Assists in the creation of presentations, spreadsheets, and reports related to I-9/E-Verify compliance as required.
  • Maintained electronics surveys - Survey Monkey - client and candidate based
  • Assisted with administering Wellness Program through the implementation of monthly initiatives and Annual Health Fair
  • Administered employee health and welfare benefits (New Enrollments, Open Enrollments, COBRA, Life Insurance, AD&D, STD, LTD and 401K)
  • Administered the Employee Discount program, Employee Recognition and Tuition Reimbursement programs

Confidential, San Jose CA

Human Resources Supervisor

Responsibilities:

  • Coordinated the hiring process, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications. Conducted new hire orientation
  • Managed HRIS and compiled reports utilizing Workday database
  • Performed benefits administration to include the process of onboarding, annual open enrollment, assist in employee claims, resolve discrepancies with employees, payroll and/or benefits provider and communicated benefit information to employees
  • Coordinated the company’s I-9 and E-Verify compliance program. Reviewed electronic I-9 forms and E-Verify cases daily for compliance with government rules and regulations and contacts associates to verify authorization to work in the US.
  • Assisted with educating managers and associates on the importance of timely and accurate completion of I-9 forms and E-Verify cases. Provided internal and external customer service related to I-9/E-Verify compliance.
  • Coordinated with associates on their providing acceptable types of work authorization documents.
  • Coordinated audit procedures and follow-up on outstanding compliance tasks to support compliance program initiatives.
  • Reviewed I-9 and E-Verify documentation and helps identify areas for correction.
  • Monitored for legal compliance updates and brings to the attention of HR management.
  • Recruited and interviewed candidates; provided management with hiring recommendations
  • Management of various HR initiatives - Benefits Open Enrollment, Worker Compensation LOA Tracking. Included reporting via Excel utilizing VLOOKUP to update reports on weekly basis, utilizing pivot charts and PowerPoint presentations to present data to executives
  • Coordinated administration of Family Medical leave and Workers' compensation
  • Assisted with Worker's Compensation claims: completed incident reports, directed employees to health care facility, filed claims, worked with employees and insurance carrier to assure all claims were processed in a timely manner
  • Conducted investigations on employee concerns, open door, and Dial Ethics hotline complaints
  • Provided guidance and support to management on appropriate corrective action and employee performance issues
  • Confer and updated the HR Director on all challenges and reported on the progress of projects
  • Conducting team-building meetings to create strategies and provide coaching

Confidential

Human Resources Coordinator

Responsibilities:

  • Maintained accurate employee records using PeopleSoft including new hires, department or salary changes, and terminations
  • Generated employment verification letters for immigration purposes
  • Facilitated New Hire Orientation including completed required paper work, and review corporate policiesAdministered policies and procedures relating to all phases of human resources activity including benefits, recruitment, training and development, employee performance, evaluations and appraisals and conduct new hire orientation and exit interviews
  • Managed full cycle talent acquisition process including sourcing, interviewing, background and reference checks, new hire paperwork, and onboarding for employees ranging from hourly to senior executives
  • Supported payroll department by processing and maintaining payroll operations including ensuring proper employee deductions are in place for medical and dental insurance, 401k and other deductions, update employee changes in salary and status, and verify TLO for nonexempt employees
  • Coordinated the company’s I-9 and E-Verify compliance program. Reviewed electronic I-9 forms and E-Verify cases daily for compliance with government rules and regulations and contacts associates to verify authorization to work in the US.
  • Assisted with educating managers and associates on the importance of timely and accurate completion of I-9 forms and E-Verify cases. Provided internal and external customer service related to I-9/E-Verify compliance.
  • Coordinated with associates on their providing acceptable types of work authorization documents.
  • Coordinated audit procedures and follow-up on outstanding compliance tasks to support compliance program initiatives.
  • Reviewed I-9 and E-Verify documentation and helps identify areas for correction.
  • Monitored for legal compliance updates and brings to the attention of HR management.
  • Partnered with HR Business Partner in EE relations, Workers Compensation and Leave of Absence administration
  • Management of various HR initiatives - multi state Benefits Open Enrollment and out of state Reduction in Staff. Included reporting via Excel utilizing VLOOKUP to update reports on weekly basis, utilizing pivot charts and PowerPoint presentations to present data to executives/BOD
  • Managed HRIS and compiled reports from database
  • Maintained, audited personnel files, I-9's and 401K enrollment and beneficiary forms
  • Maintained electronics surveys - Survey Monkey - client and candidate based

Confidential

Human Resources Generalist

Responsibilities:

  • Coordinated the hiring process, including but not limited to conducting pre-employment background, drug screening and reference checks, negotiating salary offers, and issuing job confirmation letters and other internal communications.
  • Performed benefits administration to include the process of onboarding, annual open enrollment, assist in employee claims, resolve discrepancies with employees, payroll and/or benefits provider and communicated benefit information to employees
  • Coordinated the company’s I-9 and E-Verify compliance program. Reviewed electronic I-9 forms and E-Verify cases daily for compliance with government rules and regulations and contacts associates to verify authorization to work in the US.
  • Assisted with educating managers and associates on the importance of timely and accurate completion of I-9 forms and E-Verify cases. Provided internal and external customer service related to I-9/E-Verify compliance.
  • Coordinated with associates on their providing acceptable types of work authorization documents.
  • Coordinated audit procedures and follow-up on outstanding compliance tasks to support compliance program initiatives.
  • Reviewed I-9 and E-Verify documentation and helps identify areas for correction.
  • Monitored for legal compliance updates and brings to the attention of HR management.
  • Conducted weekly new hire orientations for full-time EE and part-time EE
  • Assisted in full recruitment such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates. Represented Securitas Security at local job fairs
  • Managed requisition status report in Excel format, prepared pivot tables to present data to management
  • Confer and updated the Area HR Manager on all challenges and reported on the progress of projects
  • Managed all aspects of Leave of Absence cases (i.e. FMLA, CFRA, PFL, etc.) notified employees of their eligibility, rights, and responsibilities. Processed all appropriate documentation, ensuring company remained in legal compliance
  • Processed terminations, leave of absence requests, promotions, internal transfers, contractors and new hires
  • Assisted with Worker's Compensation claims: completed incident reports, directed employees to health care facility, filed claims, worked with employees and insurance carrier to assure all claims were processed in a timely manner
  • Conducted investigations on employee concerns, open door, and Dial Ethics hotline complaints
  • Provided guidance and support to management on appropriate corrective action and employee performance issues
  • Conducted conflict resolution, harassment, sexual assault and diversity training. Provided guidance to employees and management regarding workplace concerns. Partnered with senior leadership to implement a management by objectives performance review system for positions in scope of the initiative
  • Organized training schedules for new and existing staff and kept training records up to date

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