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Patient Access Representative Resume

5.00/5 (Submit Your Rating)

Jacksonville, FL

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PROFESSIONAL EXPERIENCE

Patient Access Representative

Confidential, Jacksonville, FL

Responsibilities:

  • To provide patients with a service of excellence assisting them by scheduling, rescheduling appointments and cancelation, prescription refills and doctor referrals
  • Working with patient insurance, allocating and determining what each doctor in our practices accept
  • Working with 6 practices and 24 different doctors in the Northwell Health Practice Partners
  • Software programs provided by Northwel
  • Safety of guest
  • AED/CPR Certified
  • Offer a safe but fun experience for all guests
  • Perform under high pressure and for long periods of time (12 hour days)

Server/Wait staff

Confidential, Jacksonville, FL

Responsibilities:

  • Guest Experience
  • Opening and Closing duties
  • Team lead - New employee training
  • Clear communication to guests
  • Up sales

Administrative Assistant

Confidential, Jacksonville, FL

Responsibilities:

  • Contract and account management
  • Commission and revenue calculations and comparisons
  • Data entry and analyzation
  • Logistics and inventory tracking

Front Office Associate

Confidential, Jacksonville, FL

Responsibilities:

  • Direct customer service
  • Organized files
  • Scheduling and general office management
  • General clerical tasks and office management

TECHNICAL SKILLS

  • Computer skills - Excel, QuickBooks, Word, PowerPoint, Outlook, ProTools 9, Soarian, Allscripts, Avaya EMC
  • Organization and file management
  • Leadership, teaching and team building
  • Multi-tasking and time management
  • Attention to detail and strategic thinking
  • Customer service and communication
  • Presentations, public speaking, and interactive listening

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