SUMMARY:

17 years of experience in highly demanding leadership, operational, and technical positions. Possess a strong background in network engineering, computer/network security, and IT management.

HARDWARE/SOFTWARE/TOOLS:

Software: Windows XP, Windows 2000 & NT 4.0 workstation and server, Me, 98, & 95; Linux, Unix; MSOffice 2007, 2000, 97, 95; Symantec Corporate Antivirus; McAffee VirusScan, DNS, DHCP, Wins, CSR1000V, GNS3

Hardware: Cisco 2500, 3600, 7200, 7500, 7600 series routers; Cisco 2950, 3500, 4500, 5500, 6500, Lightstream LS1010 series switches; ONS 15454; ONS 15310; PIX firewalls, Velociraptor firewalls, Juniper Netscreen firewalls, Sidewinder Firewall, CSU/DSUs; Nortel ISD, TacLane & KIV encryption devices; Marconi Forerunner ASX 1000,12000, 200, 4000, BXR 5000, ESR 5000 Fluke Onetouch; Oscilloscopes; Cat5 568a/568b

Protocols: TCP/IP, RIP, RIPv2, OSPF, BGP, EIGRP, IGRP, PPP, SLIP, CHAP, FTP, TFTP, HTTP, SNMP, ICMP, DNS; Ethernet, BRI, PRI, Frame Relay, ATM, LANE

Network Monitoring: HP Openview; What’s Up Gold; Big Brother; Remedy, PRTG, MRTG, Kiwi Syslog, Solarwinds, CiscoWorks

EXPERIENCE:

Confidential

Network Architect/Engineer

Responsibilities:

• Provide Architect level network design and implementation services to CONUS/O - CONUS network locations.
• Responsible for large scale data center migration, network design, implementation and hand off to Tier III/II maintenance engineers.
• Responsible for troubleshooting support of high level network outages at SME/TIER III level.
• Protocols include BGP, OSPF, EIGRP, DMVPN, IPSec, Spanning Tree, NAT, PIM, IGMP, Static Routing, HSRP, GLBP, QoS, GRE, SNMP,VTP, etc

Confidential

Customer Service Engineer

Responsibilities:

• Provide Tier III troubleshooting support to Classified/US Citizen only customers within the Route Switch realm. In depth knowledge of entire suite of CCIE level routing protocols required to effectively troubleshoot complex network issues for broad customer base. Protocols include
• BGP, OSPF, EIGRP, DMVPN, IPSec, Spanning Tree, NAT, MPLS, PIM, IGMP, Static Routing, VSS, HSRP, GLBP, QoS, GRE, SNMP,VTP, etc.
• Responsible for identification of bug conditions affecting customer equipment and resolution of customer outage issues within a timely fashion.
• Responsible for customer education regarding complex network design/configuration issues causing possible outage conditions.

Confidential

Senior Systems Engineer

Responsibilities:

• Serve as Senior Engineer in support of the Sate Dept. Domestic Network Modernization Project.
• Responsibilities include surveying and base lining current Domestic MAN (to include 100+ sites), creating pricing and cost documentation for present and future WAN/MAN links, and creating and presenting domestic design documentation.
• Responsible for creation and configuration of prospective design lab environment along with creation of initial, live device configurations.
• Responsible for scheduling and attending meetings with various hardware/connectivity providers such as Cisco, Fibertech, FiberGate and partner Government Agencies.
• Responsible for testing, installation and management of State Optical Core, a multi-site WAN infrastructure based on DWDM and SONET technologies over privately leased fiber optics.
• Responsible for design, configuration, install and support of DoS DMVPN initiatives including ongoing, multi-site efforts.

Confidential

Principal Systems Engineer

Responsibilities:

• Serve as Lead Systems Engineer on SAP network for the Confidential .
• Responsible for supporting complex routed and switched enterprise networks, to include VOIP Call Manager services.
• Responsible for engineering, install and maintenance of enterprise wide Cisco infrastructure equipment as well as Network Management devices such as SolarWinds Orion, CiscoWorks and Gem Management devices.
• Responsible for hub and spoke site surveys, installs and route optimization.
• Other responsibilities include Taclane Encryption Devices, Multipoint GRE tunnels, EIRGP routing, STP, VTP and QoS configuration and optimization.

Confidential

Principal Network Engineer

Responsibilities:

• Serve as an on-site Senior Network Engineer for the DIA Communications Maintenance Group at Bolling AFB, D.C. to support multiple complex network infrastructures and outlying DAO (Defense Attache Offices) and Detachment offices.
• Responsible for troubleshooting all communication issues on the NIPRnet, SIPRnet, and SCI networks, including all WAN issues and internal DIA circuits worldwide.
• Responsible for designing and maintaining a complex LAN and WAN network utilizing OSPF & BGP routing, STP, VTP, and high availability redundancy.
• Also responsible for all hardware and Tier-3 troubleshooting of Cisco switches and routers, including: 6500, 4000, 3600, 3500, and 2900 series.
• Other responsibilities include configuring and troubleshooting Taclane encryption devices, Cisco PIX firewalls, and IPSec Encryption tunnels.
• Responsible for on-site network design and installation on classified/unclassified networks to include equipment specification, acquisition and install.
• Responsible for configuration and monitoring of all LAN Infrastructure devices (Cisco switches, routers and hubs) to include all layer two and three routing and filtering functions.
• Responsible for configuration, install, maintenance and use of Network Management software platforms (CiscoWorks, Orion, HP Openview, CiscoSecure ACS).
• Responsible for install, configuration and maintenance of CISCO VOIP implementation to include all local clients and local call manager.
• Responsible for training and leadership of deployed military personnel serving in the network maintenance shop. on-site military LAN Infrastructure personnel.
• Responsible for creation and maintenance of all network documentation related to infrastructure devices (visio maps, spreadsheets), physical and logical traffic flow and quality of service implementations.
• Responsible for direct troubleshooting and alleviation of network outages, infrastructure connectivity troubles and onsite hardware/software issues.
• Principle infrastructure design engineer in Al Dhafra Base Relocation Project.

Confidential

Firewall Systems Technician

Responsibilities:

• Monitor and maintain over 70 State Department firewalls in an enterprise level environment.
• Implemented approved configuration changes to enterprise firewalls and provided configuration fallback, if necessary.
• Performed Tier III, first response troubleshooting and fix actions in cases of firewall outage. Perform daily traffic monitoring, analysis and reporting.
• Monitored and maintained Enterprise level Mail Sweeper and Mail Relay Platforms.
• Perform first response troubleshooting and fix actions in cases of Mail Sweeper or Mail Relay outage.
• Compile daily mail usage statistics reports and managed daily shop logs of any actions of note. Monitored, maintained and troubleshot RAS connectivity provided to State Dept. users, worldwide.