SUMMARY:

Technically sophisticated network engineering professional with solid history of architecture, designing, deployment, upgrades, supporting and troubleshooting of Cisco and HP/Aruba wired and wireless networks with Windows Server /R2.

AREAS OF EXPERTISE:

• Broad knowledge and success in an engineering development environment, including infrastructure design, full life cycle project management and solution architecture with design and implementation experience.
• Success managing, administering, and troubleshooting virtual Windows servers and hosts; configuring and troubleshooting backup servers, switches, routers, Wi - Fi controllers and access points.
• Superior communicator with track record of providing effective, outstanding customer service, technical support and SAN management.
• Outstanding problem solving and analytical skills, leveraged to troubleshoot complex network issues, VoIP installations, appliances and mobile devices.
• Strong leadership skills from several leadership positions.

TECHNICAL PROFICIENCIES:

Networks/Tools/Protocols: Cisco and HP/Aruba routers & switches, TCP/IP, DNS, DHCP, ACL, VLSM, VTP, CDP, LLDP, OSPF, BGP, EIGRP, STP, PoE, VLAN, NTP, GRE, NHRP, HSRP, VRRP, GLBP, IPSec, VPN/SSVPN, NAT, PAT, TFTP, SSH, AAA, TACACS+, SNMP, IP SLA, Syslog, Windows Event Logs, Network Logs, Proxy, RADIUS, TACACS, QoS, ADFS, IPv6, VoIP, Trunks, Etherchannel, LACP, PagP, Port Security, ArcServe R16.5, Barracuda Link Balancer, Powershell, Checkpoint Firewall, SolarWinds, GNS3 and Wireshark.

Environment: s/OS: VMware v4/5/6, Windows Server NT 4-2012R2, MS Exchange 5.5-2010, Active Directory, Windows v3.1-10, Mac iOS, NetWare 4/5.x and Microsoft Office.

Hardware: Apple, Aruba, Cisco, Dell, HP, IBM, Lenovo, Synology

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Network Engineer

Responsibilities:

• Designed, implemented and tested network for headquarters move.
• Managing, updating, and tuning Cisco routers and HP Procurve/Aruba switches.
• Deployment of standardized, aggregated enterprise Syslog/SNMP functions to uniformly enable monitoring of the whole infrastructure for use with SolarWinds.
• Management of the Aruba Wi-Fi controllers and WAP’s which included provisioning, configuration, monitoring and troubleshooting.
• Coordinated plans across teams through a hands-on approach. Developed thorough documentation of all changes to infrastructure devices.
• Streamlined and standardized infrastructure configuration for all sites, updating and reconfiguring infrastructure for SNMP and Syslog, increasing speed and efficiency by 70%.
• Managed and monitored infrastructure, controlling user access and distribution lists using MS Exchange 2010 and monitoring infrastructure with SolarWinds.
• Improved backup stability by 500%, coordinating backups using ArcServe R16.5 with HP tape library and Synology NAS; installed, configured, and monitored Checkpoint firewall.
• Provided Level 1-3 help desk support for Windows 7 PCs and Mac OS/iOS systems; resolved long-standing technical problem, increasing delivery speed 730-fold.

Confidential, Orlando, FL

Network/Systems Engineer

Responsibilities:

• Designed, installed, administered, and supported Windows 2008-based network on VMware v.5.5 using TCP/IP, VLANs, DNS, DHCP, and GPO, engineering Windows 2008 R2 servers using Active Directory and Exchange 2007 to manage user accountsgroup accounts, and distribution lists. Improved network and systems uptime and efficiency to more than 98%.
• Installed, configured, and managed Cisco Catalyst 3750 series switches and ASA firewall.
• Created and managed network and data security for endpoints and servers deploying McAfee anti-virus software; managed backups using Symantec NetBackup.
• Provided Level1-3 hardware and software support for WinTel hardware and software, tuning workstations, servers, and infrastructure for optimal performance.

Confidential, New York, NY

Client Systems/Network Engineer

Responsibilities:

• Administered and troubleshot Windows 2K3/8/R2 network with Active Directory on VMware v.4 hosts, using Track-It to log, track, escalate, and resolve trouble tickets.
• Managed and troubleshot Exchange 2003/7 servers and BES v.4/5 software.
• Installed, managed, and troubleshot Cisco VoIP installations and clients and wireless access points.
• Prepared documentation, including weekly client backup server reports and root cause analyses.
• Supervised employees, coordinating work flow and prioritizing and delegating tasks, increasing support team productivity by 20%.

Confidential, New York, NY

Systems Consultant

Responsibilities:

• Engineered, planned, and deployed refresh projects; provided Level 1-3 WinTel and Help Desk support for multiple clients.
• Troubleshot routers, switches, PC’s and mobile devices.
• Administered NetWare 5.x network for Elmhurst Hospital.
• Managed SAN for DocuMatrix for Epiq Systems, cultivating excellent client relationships by resolving issues quickly and effectively.
• Created and streamlined intake processing for data forensics project at BDO, reducing duplication by 60%.
• Led continuous process improvements for NYUDH project, yielding 800% productivity increase.

Confidential, New York, NY

Senior PC/LAN Administrator

Responsibilities:

• Administered and troubleshot multi-site Windows and Exchange 5.5 network.
• Provided superior Level 1-3 WinTel and Help Desk support for internal clients.
• Planned and implemented hardware, software upgrades and firmware updates.
• Deployed network migration from mixed NetWare 4.x and Windows NT 4 Server to Windows NT Server-only.
• Configured McAfee ePO installation. Designed and deployed a strict update schedule via automated script, which avoided major downtime during a widespread virus outbreak through other ADP offices.
• Engineered, planned and implemented network conversion to remove NetWare from mixed Microsoft/Novell site.
• Created a stub network for visiting C-Level Executives, which boosted their productivity by 200%.

Confidential, New York, NY

Network/Systems Engineer

Responsibilities:

• Designed, configured, designed and deployed Windows NT4-based network.
• Provided Level 1-3 WinTel and Help Desk support for internal clients.
• Planned and implemented hardware and software upgrades.
• Provided architecture, design and deployment of entire network migration to MS Windows NT4.
• Designed and deployed McAfee ePO server with a strict, automated update schedule.
• Migrated mission-critical RightFax application server to Windows NT4 Server increasing uptime by 65%.
• Developed methodology and implemented network move with Cisco 6509 switch at the destination office.