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Engineer Iv- (lead Messaging Engineer/sme) Resume

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  • Microsoft technology specialist wif over 18 years of experience in designing, deploying, migrating and administering Microsoft Exchange messaging infrastructures. me has been in teh IT industry since 1995 and worked in a variety of public, private and managed services organizations.EDUCATION
  • Operating Systems - Windows 2012, Windows 2008R2, Windows 2003, Windows 7, Windows 8
  • Directory Services- Active Directory, ADAM, AD-LDS
  • Messaging Platforms On-Premises-Microsoft Exchange 2003/2007/2010/2013 Design, Deployment, Migration & Administration.
  • Exchange Online / Office 365 - Office 365, Windows Azure AD, Directory Sync, Hybrid Co-Existence, Migration, eDiscovery, Data Loss Prevention (DLP), Exchange Online Protection (EOP),OKTA Federation.
  • Compliance and eDiscovery -Symantec Enterprise Vault, Symantec Discovery Accelerator, Smarsh, Global Relay
  • Backup Solutions-EMC Avamar, Symantec BackupExec, Microsoft Data Protection Manager (DPM)
  • SMTP gateway and mail hygiene appliances- IronPort, TrendMicro
  • PowerShell Scripting
  • Mobility and MDM -Blackberry Enterprise Server, Good Link, Citrix ZenMobile, Microsoft Intune, Nitrodesk.
  • Microsoft Outlook
  • Load Balancer /Reverse Proxy Solutions- Kemp Technologies and F5, Microsoft ISA/TMG
  • Antivirus Engines-Symantec, Forefront, McAfee
  • Web Gateways- McAfee Web Gateway, Cisco IronPort Web Security, WebSense
  • Identity Management- Hitachi Identity and Password Management
  • Application Lifecycle Tools- Microsoft Team Foundation Server 2010
  • Collaboration-Microsoft SharePoint 2010
  • Opentext RightFax
  • Web Farms-Microsoft IIS shared configuration architecture.
  • Database Platforms- Microsoft SQL 2005/2010
  • Virtualization -Microsoft Hyper-V, VMWare
  • DNS- SPF, DKIM and DMARC - Agari Customer and Enterprise Protect.
  • OKTA (IaaS) federation and SSO
  • Azure Identity Protection
  • Azure and OKTA MFA
  • Modern Authentication (Oauth2.0)



Engineer IV- (Lead Messaging Engineer/SME)


  • Lead messaging engineer providing engineering and operational service support in a complex multi-forest Exchange 2007 and Exchange 2010 messaging environment for 20K users spread across three geographic datacenters.
  • Designed and implemented teh scale out of teh existing Exchange 2007 CCR Cluster environment to accommodate 1500 very heavy IOPS users and perform a cross forest mailbox migration from Exchange 2010 to Exchange 2007 as part of a business unit datacenter consolidation.
  • Solution Design and architect teh front-end internet facing client access services for migrating approx. 10K McGraw Hill Education users into Office 365 (Exchange Online) using staged migration as part of a divestiture.
  • Solution design and implement Exchange web services architecture for cross forest availability between separate Exchange Organizations
  • Participate in Exchange Risk Assessment and Performance Metrics gathering programs and post assessment environment remediation.
  • Part of teh solution engineering team providing design and implementation strategies for migration and coexistence from Exchange 2007 to Exchange 2013 using a highly available and site resilient architecture using Microsoft’s preferred architecture guidance. Design pre-production environment for Exchange 2013 design validation and provide testing of messaging component dependencies. POC environment test plans include leveraging Exchange Desired State Configuration (DSC) to automate provisioning of Exchange 2013 component specific configurations. Define custom Role Based Access (RBAC) Permission model for use post migration to Exchange 2013. Testing MAPI over HTTP as teh default protocol for Client Access. Work alongside teh SME’s of teh various messaging component dependency teams (eDiscovery, Compliance, Mobility, Active Directory, Riverbed MAPI/RPC over HTTP optimization)
  • Design and implement migration strategies for McGraw-Hill Education divesture into Office 365. Operational support for Office365/Exchange Online and Azure AD.
  • Provide Exchange mentoring to Level 3 operational staff for Exchange and Exchange Online.
  • Azure Active Directory Connect (AADConnect) Congifuration and Legacy DirSync Upgrade
  • Ongoing engineering (DLP/Licensing/EOP) and support guidance for Office 365 and Hybrid coexistence.
  • Compliance and EDiscovery using native office 365 EDiscovery Modules.
  • Intune - Office 365
  • Office 365 Integration and Federation using OKTA Single Sign-On.
  • Azure Identity Protection
  • Azure and Okta MFA wif Modern Authentication (OAuth 2.0)
  • Design and Implement messaging and integration solutions for UBS Prime Brokerage Clients. On-Premises compliance and archiving alongside SaaS component deployments.
  • Design a multi datacenter On-Premise highly available and site resilient Exchange 2010 environment for McKinsey Investment Office and SAC Capital.
  • Part of teh design audit reviews wif Ernst & Young for MIO Partners.
  • Design and support Enterprise Vault 10.x archiving and compliance solutions.
  • Design SaaS Mobile device Management (MDM) solutions for teh clients.
  • Evaluate and design cloud based Exchange Journaling solutions and Web Proxy Services.
  • Tier 4 Exchange 2007environment support for SAC Capital.

Confidential, Long Island City, NY

Sr.Messaging Engineer


  • Design, Implement and Administer teh Exchange 2007 Clustered (CCR) Messaging environment on a Windows 2008 x-64 Platform.
  • Designed and Implemented Exchange 2007 DR (SCR and in place recovery) and performed DR drill exercises.
  • Worked alongside Microsoft Consulting services for teh Exchange 2007 deployment and performance metrics engagements and RAP programs for SQL, Exchange 2007 environments at NYCSCA.
  • Design, Implement and Administer CISCO Ironport Email Security Appliance (C360).
  • Design, Implement and Administer Symantec Enterprise Vault 9.x for e-mail archiving and retention running on a Windows 2008R2 clustered environment.
  • Implement and manage Symantec Discovery Accelerator 9.x for Legal discovery.
  • Implement and Manage Wireless Messaging services using Blackberry Enterprise Server 4.1 and EAS.
  • Design, Implement and Manage teh Mobile Device management (MDM) using Zenprise Device Manager to manage all Android based EAS devices using Nitrodesk Touchdown mail client.
  • Design, Implement and Administer teh secure AD-LDS environment on Windows 2008 (NLB) and perform ADDS sync using adamsync to create userProxy objects from AD to AD-LDS instances.
  • Design and Implemented Load Balanced IIS 7.0 Web Farms using Shared Configuration and use of DFS-R as teh content replication stratergy. Testing of WFF 2.0 for Web Farm Models.
  • Assist wif configuration of Sharepoint 2010 Claims based authentication models using ADLDS as teh LDAP source repository for use for an external facing Sharepoint application.
  • Design and Build SQL 2008 R2 Failover clusters and assist wif configuration of Remote Blob Storage (RBLOB) for SharePoint Application Databases.
  • Design, Implement and Administer Hitachi Password Sync Manager (Identity management Tool)
  • Implement, Administer and Manage of McAfee Webwasher Web Security Appliance (W500)
  • Build Test environments for Exchange 2007 testing wif teh use of Windows Storage Server and Microsoft iSCSI Software Targets.
  • Build and Test Exchange 2010 roles and test migration using DAG’s in a Lab environment.
  • Design, Implement and Administer Netsimplicity Meeting Room Manager 7.0
  • Participate in teh testing or EMC Clarion as a storage solution for Symantec Enterprise Vault 9.x email archiving deduplication.
  • Build, test and create migration strategies for migration from BES 4.1 to Blackberry Enterprise Server 5.0.
  • Provide Tier 3 support for Exchange 2007 Server and Outlook 2010/2003 clients.


Systems Administrator


  • Developed migration framework processes to migrate from NT4 to Windows 2000.
  • Performing migration process proof of concept testing in parallel Win2K development.
  • Infrastructure Assessment which included creating network diagrams, inventory of all applications and security audit.
  • Design of Windows 2000 Forest, domain structure, site topology, and Active Directory recommendations.
  • Create Windows 2000 OU structures, group policies, administrative permissions, and login scripts; established server and desktop models for each group. Designed migration procedures for NT networks. Migrated data, modified shares and ACL’s while coordinating wif support staff to ensure minimal downtime.
  • Planning and design of internal DNS and Setup Secondary DNS for fault tolerance along wif migrating NT 4.0 DNS into an Active directory integrated DNS structure.
  • Group Policy implementation, delegation control and remote application deployment using Wise Installer Tools.
  • Currently Working on creating packages for non-standard Applications to be remotely deployed using WISE. Policy distribution using MSI and GPO’s.
  • Active Directory disaster recovery using teh Windows 2000 disaster recovery tools.
  • Creating Implementation Maps using Visio 2000 and using import tools to make changes into teh AD.
  • Created and managed DFS environment to allow access and single mapping point for corporate shared data
  • Installed and configured Microsoft Exchange server 2000.
  • Configured Public and Private Folders on Exchange servers.
  • Installed and configured Microsoft Outlook 2000 as mail clients on Desktops.
  • Configured Outlook web access for Exchange clients.
  • Implement Backup Solutions using ArcServe 2000.
  • Implement Team Solutions using SharePoint Portal Server.


Exchange Administrator


  • Sr. Team Member of teh System Administrator group.
  • System Administration for Exchange 5.5 servers and NT servers for locations spread across teh metropolitan locations in CT.
  • Managed teh Blackberry enterprise server for corporate mangers who use teh handhelds as means of communication wif Exchange 5.5.
  • Member of teh Planning group for migration from NT 4.0 to Windows 2000 Active directory Infrastructure.
  • Hardware & software configuration, installation of fixes & upgrades, problem resolution and implementing security Policies Company wide for teh existing NT 4.0 Network.
  • Implement teh disclaimer for outgoing SMTP mails using teh IMS Extensions.
  • Backup solutions for Exchange 5.5 using BackupExec
  • Made a plan for disaster recovery mechanism to minimize down time in case of a disaster.
  • Monitoring and manage Server queues mainly Internet Mail traffic and teh MTA.
  • Creation of new user mail boxes, managing Distribution Lists, Assigning permissions for user mailboxes. Troubleshoot Public folder issues
  • Involved in day to day operational support.
  • Implementation of Dell 705 n NAS Storage to expand teh existing storage requirement.
  • Installation and configuration of Dell PowerEdge Rack Mount servers for various metro locations.
  • Troubleshoot DNS and WINS services across teh domain and setup Secondary DNS Servers in other metro locations.
  • Implement system security policies and pushing policies across teh domain.
  • Implementation of Mcafee Management Edition 2.5 to manage clients from a single management console. This included updating virus dats to teh repository and scheduling pushes to teh client on a weekly basis.
  • Writing batch scripts for various updates to Clients mainly for updating clients wif teh latest security fixes and patches.
  • Troubleshoot teh Intranet web Server for application which ran Perl Scripts.
  • Setup Cisco 2600 routers for setting up teh test environment for teh upcoming expansion of teh network mainly subnetting and integrate Cisco VOIP phones.
  • Configure SonicWall teleport2 for VPN access.

Confidential, NY

NT/Exchange Administrator


  • Team Member of teh Network services group. System Administration for Exchange 5.5 servers, NT servers for locations based in NY, CA & CT. Configuration, installation & documentation, installation of fixes & upgrades, problem resolution and provide technical support to teh Network Services teamWindows administration
  • Designed consolidation of resource domains into Active Directory OU structure. Tested Active Directory co-existence strategies wif NT resource domains and Exchange 5.5.
  • Assisted in designing and testing migration strategies. Assisted in building and testing Windows 2000 Professional workstation image builds.
  • Developed an Organizational Unit delegation plan. Planned Group Policy object management. Designed
  • Teh placement of Operations Masters, Global Catalog servers, domain controllers, DNS servers and designed a replication strategy.
  • Developed an OU delegation plan. Planned Group Policy object management
  • Use of SysPrep Tool from teh Resource Kit to deploy images and troubleshooting issues regarding sysprep wif teh desktop support group.
  • Deploy Compaq Insight Manager at one of teh branch locations
  • Create a test environment for teh Migration from NT 4.0 to Windows 2000 wif active directory.
  • Create a disaster recovery environment for Exchange 5.5.
  • Deploy Outlook Web access using IIS 4.0
  • Install and configure IIS 4.0 for teh deployment of Trend Officescan.
  • Deployed Trend Micro as an Anti-Virus solution using Trend OfficeScan Corp Ed 3.53 wif IIS 4.0. Deployed Scanmail for Exchange 5.5
  • Migrate Users from POP to Exchange for users in teh CT branch office.
  • Day to day operations for Exchange and NT servers.
  • Remote Server Administration for all branch locations.
  • Assist Desktop services in solving end user issues.
  • Level 1 System Administration for Lucent definity Phone Switch and Voice Messaging system.
  • Upgrade License Certificate for Checkpoint firewall fw-1.
  • Set up DSL connectivity at teh branch office in CT
  • Flash and Memory upgrade on Cisco 26xx Routers for new IOS upgrade
  • Troubleshoot Connectivity Issues on teh T1 Circuits.
  • Create Server documentation for all NT & Exchange servers

Confidential, Stamford, CT

NT Administrator


  • Technical Support for teh existing Infrastructure consisting of NT 4.0 based Web Servers, Exchange 5.5, Outlook Web Access, Outlook 98 Clients, Backup tools-(ArcServeIT 6.6-Advanced Edition), Intel Print Servers and End User level III Support.
  • Migration of teh Mail Server Box (Exchange 5.5) to a new hardware. This assignment included planning and creating better and optimized strategies in RAID Selections for a user environment of about 250 users.
  • Installing and Configuration of Outlook Web Access for users on teh road.
  • Prevention of SMTP mail relaying.
  • Installing Service Packs.
  • Setting up better disaster recovery mechanisms for individual user mail boxes by turning on teh Deleted-Item recovery
  • Backup solutions for Exchange 5.5 using MS-Backup and schedule it for daily backups.
  • Monitoring teh Internet Mail Connector because teh Order Production system also used to use teh Mail server to deliver shipping confirmations. Some of teh mails sent out would result in a bad queue file and corrupting teh queue. Teh Problems had to be fixed wif minimal downtime.
  • Creation of new user mailboxes, managing Distribution Lists, Assigning permissions for user mailboxes. During teh Company name change teh site addressing was also changed to point to teh new domain name so dat teh reply addresses were set to reflect teh name change of teh company.
  • Teh challenging job of removal and prevention of teh luv bug virus was successfully implemented.Implementing Outlook Attachment Security update for all Outlook 98 Clients. This process was done using teh Microsoft tech documentation and teh ISSCAN tool.Web Server Installations
  • Was involved in installation of teh Web Servers. This included teh installation of NT 4.0 on Compaq 6400R’s, Installing of Service Packs, IIS 2.0/4.0, Installing Option Pack, Front Page Server extensions, Visual Interdev 6.0 Professional Edition, Visual Source Safe & MMC 1.1.
  • Was also involved in teh optimization of teh Web servers.
  • Teh above installations were done for both teh Production and Development environments. WCAT was used as a tool for performance analysis.File and Print Server Management
  • Domain Controller Installations (PDC & BDC), User Creation, Setting permissions for User Home Directories.
  • Manage Local DNS and WINS Server.
  • Manage Hardware based (Intel) Print Servers. Implementing a backup solution using on stream Backup hardware and Arcserve IT 6.6 Adv Edition.
  • Implementing backup Agent for open files for teh file server. Teh backup agent was also successfully implemented on a development database.
  • End User installation and support for teh OS and office applications. Also creating system DSN’s for various Database related user applications.
  • Was actively involved in keeping teh user tickets related to support to teh minimum and attend to user related problems and fix them wif minimal downtime. This process sometimes included user education. Implementation of AIMIT for asset management.

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