PROFESSIONAL SUMMARY:

I am a successful information technology Engineer with diverse and extensive experience focusing on ESX VMware, Windows server management, systems analysis and design, documentation and systems integration/ migration. I have proven achievements in time management providing hands - on guidance with web-based systems, and software applications. I considered myself as a high-energy leader with a reputation for integrity and quality. Team oriented with excellent interpersonal communication skills. Demonstrate extensive creativity and expertise in IT disciplines.

TECHNICAL SKILLS:

Environment: AD/DNS Directory management, ESX VMware 4.0/4.1/5.0/5.1/5.5/6.0 Windows Server System Engineer and Administrator / Sr. Windows Admin / Sans Admin / Software Development Lifecycle (SDLC)/ Service Level Agreement (SLA) / Project Management Methodology Infrastructure / Process Flow / Mentoring / IIS Web Admin 6.0/7.0/7.5, Microsoft Windows 2003, Microsoft Windows 2008, Microsoft Windows 2008 R2, Microsoft Windows 2012 R2, Microsoft Clustering, Microsoft Windows XP/7/10, Microsoft patch management tools, Microsoft Windows 7, Microsoft Office XP, 2007, 2010, CCNA, VMware Administration, VCP 5.5, CompTIA Security+, ITIL Certified/ VERITAS Site 2 Site Clustering/ TCP/IP, DNS/ DHCP/ AD/Active directory/ Apply and Manage GPO Policy and enforcement / Change Management / Microsoft SQL 2005/2008 management and admin duties, TCP/IP management, Vlan/Wan HP, Dell Platform servers R620 / R720 / Chassis M1000/C7000 and chassis blade M620/R620/R720 / BL685c/ BL460c/BL465s/BL680c/BL685c servers / Dell EqualLogic PS6100/PS6200, Raid 1, 5, 6, Dell C-series Network / SonicWALL/ F5 firewall / A10 firewall / HP ILO / Dell DRACs/ IBM RSA / HP and EMC San storage, Data Centers Operations Support, Computer Operations, Console Operations, and Train & Lead Co-Workers, Server platform (Hardware & OS) monitoring fault validation / isolation Triage / Fault Resolution Tier 3 Elevation, Computer Operations in large to mid-sized companies running system support for daily computer operation production support, BigFix, SCCM/SCOM application server support. OS patch management. PowerShell and VMware PowerCLI scripting, Backup Exec 2010/2012, Legato and netbackup backup software.

Other skills include: Communication & presentation skills, Negotiation, Server/PC creation, repair & maintenance, HP and EMC San storage Administration, HP ILO/Dell DRAC/IBM RSA Remote Console management, Conflict Resolution, Technical Integration, Leadership Development, Project Management, Client Relationship Management, Networking, Time Management, Employee Training/Coaching, Consulting, TCE Total Customer Experience, Policies/Procedures, Technical Training, Customer Installs and consultations.

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Sr. Windows System Eng.

Responsibilities:

• Main responsibilities AD/DNS Support, Configuration and management.
• Perform daily system monitoring, verifying the integrity & availability of all hardware, virtualized server resources, reviewing system and application logs, and completion of scheduled tasks (backups, preventive maintenance, etc.)
• Experience maintaining a VMWare virtualized environment with hyper-converged integrated systems.
• Installing, configuring, maintaining operating systems, application software, and system management tools.
• Provides analytical, technical, and administrative support in the planning, design, and installation of new and existing server, storage and data systems in a virtualized environment.
• Knowledge of Active Directory (including users & group Security permissions), TCP/IP Networking, DNS, DHCP & Group Policy Objects.
• Assist with documentation of best practices.
• Ensuring the highest levels of systems and infrastructure availability and security in a Windows environment.
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and implement those fixes.
• Maintain security, backup, and business continuity strategies.
• Provide escalation support for the technology team.

Confidential, Austin, TX

Sr. Windows System Eng.

Responsibilities:

• Main responsibilities AD/DNS Support, Configuration and management.
• Manage servers and user acct OU’s and object containers in the 3 AD Domains forest.
• Maintain and manage the DNS infrastructure
• Provided VMware Admin management and client creation, deployed, configuration and administration of host systems and virtual machines.
• Design, planning, implementation and administration of Microsoft Windows 2012/R2 domain Forest server systems, both virtual and physical.
• Perform IIS admin duties and responsibilities.
• Research/resolve hardware and software problems with vendors.
• Diagnose and troubleshoot system and application issues including server hardware, virtual servers, network connectivity, and system logs / alerts, as appropriate.
• Provide high-level user (2nd and 3rd level) support via a variety of methods and provide technical expertise to users by verbal and /or written means.
• Provide on-call support for server and network systems as necessary.

Confidential., Austin, TX

Sr. Windows System Eng./Admin/VMware

Responsibilities:

• Main responsibilities AD/DNS Support, Configuration, Create a new 2012 Forest/Domain.
• Manage servers and user acct OU’s and object containers in the AD.
• Maintain and manage the DNS infrastructure
• Provided VMware Admin management and client creation, deployed, configuration and administration of host systems and virtual machines.
• Design, planning, implementation and administration of Microsoft Windows 2012/R2 server systems, both virtual and physical
• I Installed ESX VMware 6.0, configure, and maintain server and EMC NS-120 Celera/Clariion datastore storage systems.
• Installing Microsoft 2008/2012 R2 server configure, and maintain servers and storage.
• Perform IIS admin duties and responsibilities.
• Research/resolve hardware and software problems with vendors.
• Diagnose and troubleshoot system and application issues including server hardware, virtual servers, network connectivity, and system logs / alerts, as appropriate.
• Provide high-level user (2nd and 3rd level) support via a variety of methods and provide technical expertise to users by verbal and /or written means.
• Provide on-call support for server and network systems as necessary

Confidential, Austin, TX

Sr. Windows System Admin/VMware

Responsibilities:

• Install, configure, and maintain server.
• Managed AD/DNS issues incidents and escalations within IOPS.
• Perform Sr. Windows System Admin functions and duties.
• Main responsibilities AD/DNS Support, Configuration, Domain/Forest collapse (27 domain, 7 Forests)
• Manage servers and user acct OU’s and object containers in the AD.
• Provided VMware Admin management and client creation, deployed, configuration and administration of host systems and virtual machines.
• Design, planning, implementation and administration of Microsoft Windows 2012/R2 server systems, both virtual and physical
• I Installed ESX VMware 5.0/5.5, configure, and maintain server and datastore storage systems.
• I Installed 0Microsoft 2008/2012 R2 server configure, and maintain servers and storage.
• Perform IIS admin duties and responsibilities.
• Research/resolve hardware and software problems with vendors.
• Diagnose and troubleshoot system and application issues including server hardware, virtual servers, network connectivity, and system logs / alerts, as appropriate.
• Provide high-level user (2nd and 3rd level) support via a variety of methods and provide technical expertise to users by verbal and /or written means.
• Provide on-call support for server and network systems as necessary

Confidential, Austin, TX

Sr. Windows Admin/VMware/Sans Admin

Responsibilities:

• Install, configure, and maintain server and storage systems. Managed VMware issues incidents and escalations within VMware Vcenter.
• Sr. Windows Admin functions and duties.
• Provided VMware Admin management and client creation, deployed, configuration and administration of host systems and virtual machines.
• Design, planning, implementation and administration of Microsoft Windows 2008/R2 server systems, both virtual and physical
• I Installed ESX VMware 5.0/5.5, configure, and maintain server and datastore storage systems.
• I Installed 0Microsoft 2008 R2 server configure and maintain servers and storage.
• Perform IIS admin duties and responsibilities.
• Backup Exec 2010/2012 Admin duties. Server and Agent installs with Tape/San management.
• Research/resolve hardware and software problems with vendors.
• SCCM/SCOM direct setup install executables plus multiple third-party apps. Manage servers and user acct OU’s and object containers in the AD.
• Diagnose and troubleshoot system and application issues including server hardware, storage hardware, virtual servers, network connectivity, and system logs / alerts, as appropriate.
• Provide high-level user (2nd and 3rd level) support via a variety of methods and provide technical expertise to users by verbal and /or written means.
• Provide on-call support for server and network systems as necessary.
• Provide IT Help Desk Support, Troubleshooting and Maintenance and Training.
• Perform other duties and responsibilities as assigned.
• Assisted App Developers with software upgrades and application updates.

Confidential, Austin, TX

Sr. Windows Admin/VMware and Sans Admin

Responsibilities:

• I Provided VMware Admin management and client creation, deployed, configuration and administration of host systems and virtual machines.
• I Installed ESX VMware 5.0/5.5, configure, and maintain server and storage systems.
• I Used PowerShell and VMware PowerCLI commands and scripting to automate task for both VMware and Windows environment.
• Design, planning, implementation and administration of Microsoft Windows 2008/R2 and Microsoft Windows 2012/R2 server systems, both virtual and physicalserver environments
• AD/DNS/DHCP Admin duties.
• SCCM/SCOM direct setup installs executables plus multiple third-party apps. Manage servers and user acct OU’s and object containers in the AD.
• Decom old/outdated and unused servers per procedures.
• Research/resolve hardware and software problems with vendors.
• Plan and coordinate systems growth capacity.
• Ability to lead / drive Infrastructure projects with regular reporting as required.
• Diagnose and troubleshoot system and application issues including server hardware, storage hardware, virtual servers, network connectivity, and system logs / alerts, as appropriate.
• Provide high-level user (2nd and 3rd level) support via a variety of methods and provide technical expertise to users by verbal and /or written means.
• Manage VM Templates, Patches and system updates.
• Backup Exec 2010/2012 Admin duties. Server and Agent installs with tape management.
• Provide on-call support for server and network systems as necessary.
• Provide IT Help Desk Support, Troubleshooting and Maintenance and Training.
• Perform other duties and responsibilities as assigned.

Confidential, Austin, TX

Senior Windows System Administrator

Responsibilities:

• Direct level III call for customer support engagements.
• Managed All OS software/hardware server issues incidents and escalations.
• 24x7 Support Data Center. HP server maintenance and contract work.
• Provided VMware Admin management and client creation. Install, Deploying, configure Windows 2008 /2008 R2 and Windows 2012 R2OS on both VM environment.
• Provided OS incident issue resolution support via Service Desk Ticket system. Work multiple ticket issues from re-install apps and systems app via BigFix and SCCM/SCOM direct setup install executables plus multiple third-party apps. Manage servers and user acct OU’s and object containers in the AD.
• Assign to Hospital surgical servers and application software support. Over 400 servers.

Confidential, Austin, TX

IT System Administrator

Responsibilities:

• Provided ESX VMware 4.0/4.1 Admin management /datastores and client creation. Install, Deploying, configure Windows 2003/2008 OS on both VM environment and Physical servers. Migrating all Windows 2003 servers to Windows 2008.
• Assigned to multiple IT Projects in creations of VMware servers for both Windows and Linux OS’s and server management to Go-Live process.
• Provided OS incident issue resolution support via AR Remedy Ticket system. Work multiple ticket issues from update ilo’s, firmware, drivers, nic’s and nic teaming, re-install apps and systems app via Bigfix and direct setup install executables plus multiple third-party apps. I have worked on and completed over 100 System and Enterprise Major Project work assignments. Manage servers and user acct OU’s and object containers in the AD. Worked on the VMware Admin team and Shared Web Hosting Team using IIS 6.0/7.0/7.5 and Dev Ops with Developers. Also handling multiple project assignments.

Confidential, Houston, TX

IT System Administrator

Responsibilities:

• Managed all OS software/hardware server issues, incidents and escalations. 24x7 Support Data Center
• Provided P1, P2 and P3 escalation incident management support for problem resolution using various tools in a Microsoft and VMware windows environment.
• Provided support Microsoft SQL management support and duties
• Main responsible includes OS issues, patches, hardware issues, rebuild/reload existing OS servers and system change request (RFC’s) plus emergency RFC, Decom and Go-live Server space. Responsible for ESM and SAV server software support on production servers. EMC San Storage/PowerPath. VMware ESX server environment as an Admin, Citrix server environment.
• Provided support Microsoft SQL management support and duties
• Backup Exec 2010/2012, NetBackup admin duties
• Monitored and maintained all Production mission critical servers via Service Center software and various other monitoring tools.