SUMMARY:

Opportunity and Growth.

SKILLS:

AIX (Version 3.2.x - Version 5.3.x)

NIM(Network Installation Management)AIX

DB2 / DB2 connect (Installation / Maintenance)

IBM SAN Systemst

Oracle (Installation / Maintenance admin functions)

WebSphere (Installation / Maintenance)

HACMP (Administration/Installation)

Tivoli Storage Manager (Installation (Server / Client) / Architect / Administration / Maintenance)

Veritas Netbackup (Installation (Server / Client)

HMC(Hardware Management Console (Regatta)) / CWS (Control Workstation(SP2))

Remedy, CA Unicenter, Clarify, Blue MartiniOS2, Unix.

EXPERIENCE:

Aix/Linux System Administrator

Confidential

Responsibilities:

• 3K IBM Power System Physical and Virtual Servers running AIX version 7
• 2K RedHat Enterprise Servers running version 6
• HP Operations Manager monitoring tools and support tools
• Splunk Monitoring tools and administration.
• 24/7 Production Support, Incident Management
• Root Cause Analysis
• Problem Record Reporting
• ITIL Process Management
• Ticket resolution
• On call primary rotation
• Project Development Support and Build
• Baseline Production Management
• Patching and Maitenance
• OS upgrades
• Administrator Scripting and cron job scheduling
• IBM Big Fix Administration and Control - M Administration

Aix System Administrator

Confidential

Responsibilities:

• Remote Support of 4k virtual and physical IBM Power Servers Boeing Account
• OS upgrades and maintenance installation.
• Application Support and Maintenance
• 24/7 365 on call support for Primary and Secondary Escalated events.
• Ticket monitoring and management
• SLA Coordination and Escalation.
• OS upgrades on virtual and physical IBM AIX Servers
• AIX 5.3, 6.1, 7.1
• Creation of virtual devices and Configuration
• POWERVM support and maintenance
• Analyze and apply applicable O/S patches.
• Monitor and analyze application and system performance via OpenView.
• Daily review of system logs to ID, track and report application and/or O/S issues and events.
• Analyze system utilization and trending to plan for system/application/storage growth.
• Creates and modifies system scripts to handle automatic processes in the system.
• Assists in performing and documenting procedures for disaster recovery purposes.
• Perform system maintenance and upgrades on IT maintenance weekends.
• Help to formulate and document standard operating procedures.
• Participate in an on-call rotation for after hours support.
• Actively monitors a Remedy support queue for new tasks.
• Installs and configures new hardware.
• Adds users and printers to the operating system as requested by customers.
• Aids in installation of applications as required by development and application teams.
• Conducts monthly customer review meetings for managed systems.
• Performs other duties as assigned or requested by management.
• Unix Systems Administration and consulting
• Server migration and Patching, Upgrades
• Infrastructure Hardening, Installs Break/ Fix resolution
• Disaster Recovery, Capacity Planning
• PowerVM builds, NIM Server builds, POS system connectivity

Senior Solution Architect

Confidential

Responsibilities:

• Provided Senior leadership and solution assurance on all IBM MidRange Enterprise Class Hardware/Software/Storage.
• IBM deal registration and compliance on all discovered opportunities.
• Identifying Customer Value compliance.
• TCO and ROI analysis reporting with Discovery Assessment programs.
• Technical Sales Certifications and Technical Certification
• Team Coaching for North American Sales Staff
• Forecast Reporting with Pipeline Inventory Analysis
• IBM GPP Reporting
• Alinean Tool Analysis Reporting
• Visio Diagram and Flowchart Reporting
• Customer Facing Solution Assurance
• IBM Econfig builds

Enterprise Systems Architect

Confidential

Responsibilities:

• Interfacing with the clients and their staff and vendors in order to determine their needs.
• Generating high level system requirements, based on the user's need and cost.
• Performing cost benefit analysis to determine the requirements
• Creating Hardware and software solutions based on projections and analysis.
• Identifying training requirements for new technology.
• Creating and facilitating training courses for clients on new software and hardware.
• Keeping current with new trends and updates from channel vendors and manufacturers.
• IBM Certifications.
• Maintaining current customer relations.
• Identifying new sales opportunities with current business relations.

Confidential, North Chicago,IL

AIX System Administrator Principle Lead /Sr AIX Administrator

Responsibilities:

• Technical support for production, development, and testing environments.
• Remote and local Unix administration support for sixty five military processing centers nationwide.
• Implementation of the DISA Database Security Technical Guide for Dept. of Defense.
• Maintenance and administration of all Security Patching, microcode, and TL requirements
• AIX Administration for 65 PServers remote. Internal support of 23 AIX servers
• NIM Installation and administration support.
• SAN/Clustering support and administration
• Technical lead on AIX migration from version 5.2 to AIX version 5.3.6 via NIM
• Shell scripting of APAR installation and release management.
• Allocate, create, increase volume groups, logical volumes and file systems.
• User administration for remote ITS reps at all military entrance processing facilities.
• Create and modify procedural documentation for problem resolution and project planning.
• Level 2 and 3 support for all reported AIX infrastructure issues, hardware, software.
• Technical support and administration for testing, development and production environments.
• Providing hardware analysis for procurement and managed service providers.

Confidential, North Chicago, IL

System Administrator Principle Lead / Sr. Unix Administrator

Responsibilities:

• Maintenance and administration of all Security Patching, microcode, and TL requirements
• Regatta(P4 and P5) System Administration support
• NIM Installation and administration support
• Create and modify procedural documentation for problem resolution and project planning.
• Shell scripting of APAR installation and release management.
• ITIL best practices and guidelines implementation
• Support Oracle development team with software installation and maintenance.
• User administration for remote ITS reps at all mepcom facilities.
• SAN/Clustering support and administration
• Allocate, create, increase volume groups, logical volumes and file systems.
• EMC Storage administration and installation.
• Provide daily status reports to management on critical solutions and daily progress.
• Providing updated availability management on operational procedures for project managers.
• Providing harware analysis for procurement and managed service providers.
• Provide daily status reports to management on critical solutions and daily progress.
• Implementation of ITIL policies, processes, and change management.

Confidential, Lake Zurich, IL

Network Operation Center Engineer / Unix Administrator

Responsibilities:

• Create and modify infrastructure documents using MS Excel, MS Visio or MS Word
• Monitor, validate, update and document AIX, HP, Sun Solaris environment changes.
• Allocate, create, increase volume groups, logical volumes and file systems (JFS2) in IBM SAN environment
• Provide daily status reports to management on critical solutions and monitored changes.
• Provide any type of technical support within a SA role
• Write any simple shell script for SA tasks and development, production scheduled routines
• Assist different development teams with product installation on AIX infrastructure
• Assist with implementation of new software patches and infrastructure changes
• Coordination of hardware services with appropriate vendors
• Facilitate network alerts on customer outages and network conflicts
• Management of backup schedules, changes, and disaster recovery
• Call Center Support/Help Desk support and training.
• Providing updated availability management on operational procedures for customer auditing.
• Team lead in planning and execution of tests schedules by customer

Confidential, Irving, TX

Director of Technical Operations

Responsibilities:

• Provide industry standards on Managed Services, Quality Assurance and Quality Control.
• Create, maintain and enforce project plans and development schedules
• Audit all processes and systems to identify opportunities for improvements in process, performance, methodology, quality, product functionality/marketing, and security
• Staffed the IT Division in preparation for the migration from Johannesburg, South Africa to the U.S
• Maintained Technical Specifications documentation
• Design and support all hardware/software architectures to optimize system performance

Confidential, Dallas, TX

Senior IT Specialist

Responsibilities:

• Administer small and large TSM environments
• Develop and implement back - up and recovery procedures
• Develop, test and implement disaster recovery procedures for small or large environments
• Provide knowledge skill transfer for new TSM customers or existing TSM customers
• Assist IBM first level TSM support center with electronic created call problems from IBM/TSM customers
• Plan and apply TSM maintenance
• Participate in an active role with the IBM pre-sales team for new or current IBM customers looking for a enterprise back-up solution
• Perform the role of a Senior AIX administrator
• Provide knowledge skill transfer for IBM customers
• Administer small or large AIX environments (small - less than 20 server or large more than 100 servers)
• Provide first and second level support to IBM customers remotely or on-site when required
• Installation and migration for IBM customers of there AIX servers
• Plan and apply AIX maintenance AIX RS/6000 Clusters
• Administer AIX clustered environments large and small
• Assist with installation and configuration of simple to complex AIX clustered environments
• Plan and apply cluster maintenance on the clustered AIX environment
• Perform the role of a Senior SP or Regatta Administrator (Large P - Series AIX servers)
• Participate in an active role with the IBM pre-sales team for new or current IBM customers purchasing the new P-Series (SP2 or Regatta)
• Work with IBM pre-sales, including IT architects to help IBM customers find a solution to complex IT infrastructure problems
• Assist with SAN connectivity configuration to the IBM P-Series class servers
• Install and configure the latest version of WebSphere on both AIX and Windows Platform
• Assist WebSphere developers with simple or complex infrastructure problems
• Plan and install any required maintenance required by WebSphere developers
• Install and configure the latest version of IBM MQSeries on both AIX and Windows Platform
• Assist IBM MQSeries developers with simple or complex infrastructure problems
• Plan and install any required maintenance required by IBM MQSeries developers